Enterprise Rent-A-Car on Route 73 South in Maple Shade did a great job for us when our Tesla needed…read morebody work at the Tesla Collision Center, Cherry Hill. I was able to reserve a car direct with their store both via phone and online, arrange for pick up and return at Tesla, and work out changes to the time frame when our car was completed earlier than anticipated. They were friendly, knowledgeable and never pulled a "salesman move" on us. They were matter of fact and understood what consumer concerns were and were ready with right answers every step of the way. My particular contact person, Dan, was well trained and obviously well selected for personality suitability for his job. This was a positive experience all around. Five Well Deserved Stars PS. The Nissan Altima wasn't bad either, although it did take some getting used to after driving the Tesla electric. It was clean, peppy, and relatively economical.

I needed a quick one-day rental while traveling in from out of town, and the experience was…read moreexcellent. Nick took the time to ask about my needs and set me up with a minivan, which ended up being perfect. When he noticed the interior had not been properly cleaned, he personally took care of it on the spot. That level of attention and customer service is what separates good from great.

I filled out the online reservation and accidentally out it in a day early.. no big deal they…read morecalled and fixed it. Or not, I got a second angry call saying it was never moved. I wake up the day of the reservation and unfortunately had to reschedule due to a blizzard outside. To which Brandon answers sarcastically, "oh the suburban?" (Clearly the rude guy from yesterday.) And HUNG UP ON ME!! Unbelievable. There's plenty of enterprises, I was going to reschedule but I have gotten nothing but an attitude from them so I'll go elsewhere.

The team that was on the day that I picked up my rental was fantastic. Regrettably I do not…read moreremember any of their names (it was two fantastic ladies). It was not just my transaction that I witnessed, but EVERY customer was treated with the utmost of appreciation for choosing Enterprise. Both ladies truly deserved a "thank you for coming to work today" endorsement. All too often today we have to interact with people that came to a job...these two ladies come to work each day to make a difference. THANK YOU for giving me the opportunity to interact with them and witnessing their commitment to customer service which is getting all to hard to find with many companies these days.

The field manager at this location has a poor attitude. She doesn't handle customer service with…read moreprofessionalism. I had two interactions with her and both times she was passive aggressive and condescending. She decided to yell into the phone that she wasn't refunding any money and proceeded to hang up on me because she heard me tell my significant other that I felt she was a --

I can't say believe the over the top customer support that we had with the Marlton branch. Amanda…read morehandled & took care of the mistake my car insurance company made. She called me back in a timely manner & was pleasant the entire time. She could have had told me to call my insurance company and deal with them, but she did it all. I highly recommend the Marlton Enterprise for all your car rental needs. Amanda & her coworkers are outstanding.

When my car needed more time to fix, Cherry Hill Volvo arranged for me to get a rental car from…read morethis location. I have to say, after dropping me off the staff there took good care of me. Checking in was a breeze. Maura was friendly, courteous and very efficient getting me into the car. Always had a smile. The car was clean, and drove well. No complaints. The following day my return was even easier. Simply left the car with Cherry Hill Volvo and they took care of the rest. Maura gave me a followup call to confirm everything was finished and explained my deposit return. Overall a great experience.

Not good customer service. Attempted to pick up a vehicle with a 6pm pick up, and got shooed away…read moreby of the workers before he walked up and Turned off all of the lights. A simple "hello can I help you?" would have sufficed. Maybe we can work on increasing our customer service skills.

This location in Cherry Hill NJ has the most unprofessional and rude employees I have ever seen at…read moreany Rental location. That being said I am a Hertz gold card member and book a car from the web site which they do not even or similar car at this location that would be a corporate Hertz problem. I left without a vehicle and went to other rental car agency and was treated very professionally by the staff and the similar car was actually less expensive to rent for a day. Who would you rather rent a car from? Hhhhhhmmmmm. Save your time go to Enterprise in Maple Shade, NJ ask for Austin. Just wanted to update this posting, this location billed my credit card as a no show when they could not supply me with the car I requested. Then spent 90 minutes on the phone getting this removed from my credit card statement.

What an awful experience. 1. Didn't have my car, tried to…read moreupsell. 2. Car I got was great, no issues. 3. Computer was down when returned, on time, with a full tank of gas. They didn't even look at the vehicle. My credit card was hit with fees for three days after and no receipt sent. 4. After being on hold for 20 minutes was run around. 5. Three days later, my credit card is hit again with three charges total almost $1,000. 6. Got an Receipt emailed to me with fees I never asked for7. Now a week later and still fighting with them. STAY SAWAY FROM HERTZ!

Being a AAA member, it is nice to have a location close to my neighborhood. This is a full service…read morelocation. Title and Tag services. Car servicing, travel planning, insurance needs, purchase luggage, you can do it all here. The facility is open 7 days a week. M-F 7am-7pm. Sat 8am - 5pm. Sun 10am - 4pm. I had to get an International Drivers License. I walked in and was greeted immediately and told I would be helped in a few minutes. The staff is very professional and friendly. The process to get my license was very fast. If you need to bring you car in for inspections or maintenance the services are offered here. Members get a 10% discount on car care services. You don't have to be a AAA member to get your car care needs taken care of. I had visited this location before, this is the 1st time I checked in and wrote a review. Really convenient. Cash, credit and Debit cards are accepted here.