This is a very unassuming Hertz location with a great team and a passion to help customers…read more I know Hertz has gotten a bad rap in the media lately but these people really care. See last week I was in an accident t and I rented through my insurance. Hertz came and picked me up, at my house and got me set up. It took a while as they were busy BUT I got to know the counter staff and both drivers. Such nice people. The first car they were assigned to give me had a bad tire and the associate spotted it right before I did. He was so apologetic and he found me another car. They could not have been nicer. I'd go back here and rent again if possible, just because of how well I was treated. Thanks gang.

Yeah... the rest of the reviews are accurate. You should really avoid this location if possible!…read more I reserved my economy car but when I arrived I was told my car was not available and I'd have to pay $50 extra for the day for my car. I tried to argue with the woman but she would not budge and I had no other options, so I just had to accept the extra cost. After I returned the car, I called the Hertz customer care and both the automated system and the customer service agent confirmed that I should not have been charged extra since it was not my fault. The customer service rep refunded me my money and gave me some rewards points credit on my account for the inconvenience. So this means that the lady that gave me my car was just trying to pull some crap over on me and was hoping that I wouldn't call. Very terrible experience from this Hertz location. I will not be renting from this location again.

My sister rented a car for me, as a gift. I was not allowed to. Pick up the rental, because my name…read morewas not on the purchasing credit card. The rental requirements are hidden in the menu, instead of a link on the page. Miles Car rental stole 18% of the refund, due to deceptive practices. I had to call twice to get the cancelation done, because the first woman i spoke with was rude and consistently interrupted me. There isn't even a car rental office at the address listed

From the owner: English: If you need a reliable and affordable rental car in…read moreTampa, Miles Car Rental is the number-one choice. When it comes to car rental in Tampa, we excel on every level. Our selection is second to none, our prices are extremely competitive and our personnel couldn't be friendlier or more helpful. With Miles Car Rental in Tampa, you'll get fast, friendly service every time. Spanish: Tampa ofrece para residentes y visitantes inagotables atracciones para disfrutar solos, en pareja o en familia: playa, naturaleza, brisa, mar, ambiente, negocios, etc., todo a su alcance, sin preocupaciones pues, Miles Car Rental Tampa, pone su eleccion los mas recientes modelos de alquiler de autos, en condiciones inmejorables, perfectamente equipados; con las caracteristicas para complacer todas las demandas de transporte, ademas de asegurarle un servicio personalizado de la mas alta calidad en todas las etapas del proceso de alquiler del auto, con un grupo humano de asesores siempre atentos ...

I wish there was an option for zero rating. These guys are clueless and it seems they have no…read moreinterest in doing any business. They just ask you to call the central line. The manager is not interested in coming on phone either. Extremely frustrating to speak to them as they are uncourteous and not willing to even hear your requirments. Totally disappointed.

Too expensive and don't offer any insurance coverage. Also need to upgrade there vehiclesread more

Great customer service and great deals on rentals and used cars as well stop by or call todayread more

Josh and his team went above and beyond to get us a vehicle at last minute when the shop did not…read moreget ours back to us when promised. They have been extremely flexible and helpful throughout this process. Nice clean car and they offered to pick us up and bring us to the office to fill out the paperwork, etc./pick the rental up.

I'm only giving four-star reviews because they don't have a key drop-off for the vehicles…read more Other than that, everybody was very professional, and they had an OK selection. They did go out of their way to get me the vehicle I needed. Caitlyn leary worked with me and my insurance. I think they gave me a military discount of some sort, which was very much appreciated after the total loss of my vehicle.