Needed assistance with a tow after an ordeal with AAA roadside and he was very helpful. Towed the…read morecar professionally, great price, friendly and very knowledgeable which was greatly appreciated after having two drivers at other companies that clearly knew nothing about cars. Highly recommend!

I called them for a toe and they didn't answer, but call me back when less than one minute…read more We didn't end up using them only because they were not connected to my insurance where I don't have to pay out-of-pocket first and wait to be in reimbursed. However, the communication was fabulous and I highly recommend using their services.

I had a dashboard warning that my engine was overheating and needed to be shut down as quickly as…read morepossible. There is never a good time of day to see that, but it couldn't be much worse than 4:45 am. Chauncey was able to respond to where I had coasted (downtown, near the Cathedral) and tow my car to my preferred shop. He was quick enough that I still was at work by 7 I hope I never need to call him again, but I have his number programmed in my phone, just in case

Were able to come out same day and quickly tow away my old car. I couldn't locate my old title, but…read morethey can take it without one.

I hit a pothole on my way to work at ups at 11:45 Sunday night. Called the dispatch told him my…read moresituation and Aaron showed up in twenty minutes and promptly changed my tire and sent me on my way . Great experience!

My brother was driving behind one of the tow trucks and his chain crank came flying off.He tried to…read moreget the man to stop but he didn't.Driver side of the window so he couldn't see to follow him.Called the company and was met with some of the most combative manger.I can tell he wasn't good at science since he didn't believe the object could do such a thing.Told he was going to check the cranks on the truck since they had video of my brother trying to pull him over and they keep a certain amount on every truck.Never got a call back.I know deep down they will try and weasel their way out of this I just hope they have drivers in the future that handle situations like this more professional.

This Business Deserves Five Golden Stars!!!…read more Exactly two weeks ago, I used Yelp to find roadside assistance for a vehicle lockout, and I'm so glad I found R & R Roadside Assistance! I had the keys to my car but had accidentally locked a steering wheel safety device on it while parked on a side street near my job, deep in St. Louis City. Brandon from R & R immediately responded to my request via Yelp and text, giving me a quick quote and reassuring me that he could help. He arrived in under 40 minutes and solved my problem with ease! He even recommended I find a towel or sheet to catch any debris from the job, which showed how thoughtful and thorough he was. Fast forward to today: I get word that a neighbor locked her keys, phone, and pet inside her car. I didn't hesitate and reached out to Brandon again. Though I wasn't the point person on the ground this time, I let him know someone else would contact him with the details, and Brandon made it clear he was on his way to St. Louis County. True to form, he arrived in under 40 minutes and saved the day once again! What really stands out about Brandon is not just his skill, but his personality. He's funny, friendly, and extremely careful and respectful of the vehicles he works on. R & R Roadside Assistance has impressed us at every turn, providing nothing short of white glove service. I highly recommend R & R Roadside Assistance and Brandon to the entire Yelp Community!

called and coordinated pick up for auto in accident. Advised his time to pick up. never showed up.read more

They were prompt and affordable and treated my vehicle like they owned it. Definitely will…read morerecommend to anyone who needs a tow service Jay C

If I could give zero stars, I would…read more My Kawasaki Ninja 650 has been at Jim Trenary Motorsports for about two months, and the entire experience has been frustrating from start to finish. Communication is terrible. I was told on at least 15 different occasions that someone would call me back, and I only received one callback--and that's because I kept calling them repeatedly. The biggest issue was the diagnosis. It took them about three and a half weeks just to diagnose the bike. Their Kawasaki technicians couldn't figure out the problem, even though I told them from the beginning that it was likely a welded gear caused by overheating, which is a known issue on Ninja 650s. Instead, they diagnosed it as a clutch plate issue and ordered parts for that repair. After waiting over a month and a half for the repair, they put everything back together and the bike had the exact same problem. The original diagnosis was wrong, and the bike had to be torn back down to address the actual issue. Adding to the delays, after the parts for the first repair had already been delivered to the dealership, I was informed that they had been misplaced in the parts department. From what I was told, a newer employee accidentally misplaced them. I understand that mistakes happen, but it still resulted in additional delays to a process that was already taking far too long at that point. What frustrated me even more was that after the correct parts arrived and my bike was waiting to be reassembled, I was told the technician had started working on a different project and would not be able to get back to my bike until the following week. After my bike had already been sitting there for nearly two months, I found it hard to understand why a newly arrived project was being worked on before a customer who had already been waiting that long. Even after the second repair was completed, I still wasn't contacted. I had to call them myself to get an update. During that call, I was told the bike was back together and only needed a test ride before pickup. I was then told it should be ready sometime that week. Overall, the communication, diagnosis, turnaround time, and customer service were extremely disappointing. I spent weeks waiting for callbacks that never came, dealt with a misdiagnosis that could have been avoided, experienced delays caused by misplaced parts, and repeatedly had to call for updates myself. Based on my experience, I would not recommend Jim Trenary Motorsports.

Great people, went out of their way to help! Professional, great equipment! Highly recommend!read more

I started my policy 7/3 and tried to cancel my policy on 8/3 and they took my money...almost $150!…read moreThey received payment and rendered no services to me of any kind! There is no excuse for this. Probably a million dollar company-now I see how they make their money!

Had my front end damaged vehicle towed in for repair. 4th try to use them. Other 3 went fine…read more Refused autobody service because vehicle did not move under its own power. First I've heard of this. They said knowone would take. First place I called took it and did a great job. Guess I have a new place for autobody needs. I would give them a zero if I could.

Couldn't be better. They communicated with my insurance company and me. My car was done in 3…read moreweeks. I got at least weekly updates. They were polite and understanding about difficult it is to need car repairs.

Mr. Blade was above schedule time, he was knowledgeable,professional and he went above the call of…read morehis service in my opinion to make sure that I was satisfied customer

I would give 0 if it would let me. moron driver showed up for my fiance' because the rear main…read moreblew. Big puddle of oil under it. She told the driver it had no oil and left him with the car. We have him ON VIDEO operating the vehicle for 2-1/2 minutes until it died. He spent ANOTHER 30 seconds cranking it before finally winching. Now, the vehicle has a dead engine with no compression. Three separate mechanics stated (after actually looking at it) the driver killed it. The owner? Just flat refuses to even acknowledge his driver burned up the motor. Never looked at it, just said "nope". So now, I have to sue him to make this right. AVOID THESE ASSHOLES LIKE THE PLAGUE!

Fantastic, I highly recommend! I don't know anyone at Sherman, but I called them for help when I…read morewas stranded in O'Fallon, MO and I had a great experience. I very rarely leave reviews as I'm a busy person, but I could not have been more impressed with their responsiveness and professionalism. The driver was an incredibly nice person. Thank you!

After my car broke down, i called multiple businesses for quotes. I chose sherman towing and am…read moreglad i did. He gave me a quick and honest quote when I called, he arrived fast and made it very easy to know what i needed and get my car towed to the shop. Pricing was extremely comparable, or beat other price quotes, and he was avaliable within 30 minutes, which made me feel much better after a rough morning

My husband and I found an angel named Daniel on the expressway in Missouri, our D & D R tow truck…read moredriver. He instantly calmed our nerves regarding our mechanical issues for our Class A motorhome, and quickly and efficiently towed us to a repair shop. We cannot thank him enough for his professional nature and caring attitude. Please use this business for your towing needs. The towing fees were covered by our insurance company.

On Friday, January 11th, my shift shaft broke on my car and required a tow from my residence to a…read morecar dealership near my house. I reached out to D & L Towing Services to perform the services of my vehicle being towed. D & L Towing Services picked up my vehicle on Saturday, January 12th from my house and dropped it off at the dealership. On Monday morning, January 14th the dealership's mechanic pulled the car out, which was parked directly against a large snow pile on the parking lot that was plowed from the several inches of snow that fell on Friday night. When the mechanic pulled the vehicle out of the parking spot, the front bumper was torn off due to the impact of the vehicle being removed from the tow truck and slammed into the snow plow. Attached are the pictures of the vehicle leaving my house in good/fair condition with the bumper perfectly intact, as well as the pictures of the bumper torn off at the dealership after being handled by D & L Towing Services. In initial conversations with D & L Towing Services Manager, Chris Hollenberg; he took accountability for the damage done and verbally indicated that they would get the vehicle fixed and was taking ownership of addressing the damage his driver did to my vehicle. Chris Hollenberg asked me to get a quote to access the damage. After I received a quote from the body shop, I shared the quote with Chris Hollenberg and he felt it was too high, which is where the conversations between us began to turn. Chris Hollenberg asked that I bring the vehicle to D & L Towing Services' shop (45 minutes away) as he felt one of their mechanics could fix it, which I did on Tuesday, January 15th after having the shift shaft repaired. The mechanic at D & L Towing Services reviewed the damage with me and stated that a body shop would need to handle the damage, and he would speak to Chris Hollenberg when he got back into the office on how he wanted to handle the situation. Chris Hollenberg spoke to his team and stated there was no damage underneath the bumper as a result of scraping the parking lot ground when unloading the vehicle and that there was no way the damage was caused by his team, but the damage was done when the driver at D & L Towing Services unloaded the vehicle right into the large snow plow. Chris Hollenberg reached out to me on Wednesday, January 23rd claiming that the damage to the vehicle was not due to their driver, and stated they would not fix the bumper as he previously committed to doing. In an attempt to reach out to D & L Towing Services' owner, there was no follow up. In several attempts in reaching out to Chris Hollenberg after his decision, there was no follow up. In summary, I would never recommend D & L Towing Services to anybody. D & L Towing Services lacks customer service and does not take accountability on a problem that was created by their employees. Good luck to anyone that decides to have D & L Towing Services tow your vehicle, because if there is one issue from the time they pick up your vehicle to the time they drop it off, the issue becomes your problem.