I am writing to give an incredible review to the group of people working at the mobile Al truck…read morerental facility. They all went out of their way from the beginning of the phone call to inquire all the way to the return. They were incredibly polite and helpful, explained everything we needed to know also. A special thank you to Henry Bosarge he was our rental specialist at pick up. He was very knowledgeable and kind and extremely professional. He not only went above and beyond in my opinion he also called the next day just to check and make sure everything was going ok with the truck. A+++++ I can't recommend this office highly enough. We are extremely thrilled with the whole experience and will only rent from here in the future.

These guys are the best in the business! Greg and Brian are outstanding professionals.read more

Joe Keith takes good care of us at Dixie Trucks for our 2015 Hino 268A. If you're looking for a…read moremedium size commercial truck, the Hino is the only one with a 5 year warranty. We've been driving it since October of 2015 and we couldn't be more pleased - diesel, under 26,000 GVW, it'll turn on a dime, comfortable air ride seat, etc. Dixie Trucks is an outstanding dealership and provides world class customer service and maintenance support for our truck.

From the owner: Sales, Rental, Financing, Leasing, Service, Fleet Maintenance, Parts. Authorized Dealer For:…read moreMitsubishi Fuso, Nissan UD Trucks, and Hino Trucks.

These guys are great. We have dealt with them twice and they were the best. Super friendly and…read morehelpful. They put us in contact with some great guys that helped us unload our rental truck. We couldn't be more happy with them.

Absolute worst U-Haul experience ever. Had a reservation for a pickup truck and was denied from…read moretaking the truck due to the fact that they had a reservation the next morning. Manager was insanely rude and the owner was completely inconsiderate. Wouldn't recommend this U-Haul to anyone. I'd suggest going to one of the many other U-Hauls in Mobile over dealing with the unsympathetic and overall horrible management.

This review is for a Mobile U-haul location. I had U-boxes picked up on June 21st. 2022. I was told…read moreby that employee the U-boxes were to be shipped from Mobile to my new location on the 15th of July 2022 and were not shipped due to a delay. I called back to check the status and they had not shipped. I spoke with 2 different employees July 14th. 2022 and they stated that there was no delay. And now they are due to arrive on July 23rd. 2022. That location has completely messed up the reservation and shipping process. The second employee stated there was no mistake. Obviously there is a mistake on their behalf. I wouldn't let my belongings set there for a month. The second employee hung up on me in mid-conversation. Do not use this U-haul location. ZERO STARS.

I rented a one way Penske truck for a 370 mile trip with the drop off at this location in Foley,…read moreAl. It was the best rental experience I had ever had... I was too sick and had to work, so I couldn't unload my truck in time for the scheduled drop off time. Due to this, I called the 800 number and they gave me until the next business day (2 days later) for free! This was because the drop off location was not open. However, this location changed their hours and called to let me know. The owner did his best to accommodate my situation and I returned it a day late and paid $0.79 tax only...virtually nothing...even offered a storage unit at a discount when I told him how I was moving into a smaller place. I will continue to only do business with this establishment and let everyone I know that they are the best I have ever dealt with.

From the owner: Save Up To 20% When You Reserve Online Today!read more

I had to rent a 9 foot van for some last minute moving of items. I was able to locate and rent…read morewithin the hour at this location. The process was very easy and the staff very professional and friendly. The truck/van was newer with easy driving. It was very clean. The van had rubber flooring and wooden rails on the inside walls to help with tie downs during transport. The pricing was great. My overall experience was exceptional and I will be returning if the need arises. I highly recommend this place for u-haul and other equipment rental needs.

Renting from this Budget has been the worst truck rental experience I've had so far. My husband and…read moreI picked up a truck for a three day rental, and when we returned the truck to the Memphis location, we were charged an additional $98. After calling customer service three times (and eventually being hung up on by customer service because they refused to assist), Budget as a company refused to waive the fee. The issue is, we were lied to when we picked up the truck from the Daphne location. We were told to return the truck on Tuesday, no time was specified. The rental agreement also did not include a specific time. Due to returning the truck four hours "late", we had to pay the full $98 late fee. Again, customer service was no help. They even hung up on us. We will never rent from Budget again, and highly recommend anyone else considering this company use at your own risk.