My stay at Aloft was unfortunately defined by one overwhelming issue: the smell. From the moment…read moreyou walk through the doors, you're hit with an intense mix of heavily scented cleaner and air freshener. It's not subtle--it's overpowering to the point that it made my eyes water and caused intensely painful headache. The room itself was even worse. The odor was so strong it triggered a headache and nausea, making it incredibly difficult to relax or get any rest--especially frustrating after arriving already sleep-deprived. What added to the experience was the lack of clear or confident communication from staff. I received multiple explanations for the smell--air freshener, cleaning products, even the floors--none of which inspired confidence or resolution. The room also lacked proper ventilation, leaving no way to escape the lingering fumes. Beyond that, the overall experience continued to fall short. The vibe felt off, my room key repeatedly failed to work from outside due to what I was told was a broken door, and parking comes at an additional $9/day. The noise level is bonkers. They said they were full. They stated I would be on the top floor and stocked with coffee and blankets for the bed. As seen by the photos, neither was confirmed or delivered. In contrast, the Hilton next door offers free parking and a much more comfortable, odor-free environment. Overall, this stay was disappointing and far from relaxing. I would not choose to stay here again. - signed an elite member staying on the road 80-90% of the month

Very bizarre experience. I showed up at 2:53 to the front desk, and told the man working that I was…read morea few minutes early but was there to check in (3:00 pm check in per my reservation confirmation). He told me that he didn't have a room for me. I asked if I needed to wait a few minutes until 3:00, he just shrugged and said he didn't know. I was a bit confused, and told him I had a room booked. He just looked at me and said "I don't know, we had 15 rooms that requested a late check out". I was a little bit baffled, so I just stood there looking at him. He eventually got on the phone and spoke to someone, then told me he'd found me a hearing accessible room. He was very dismissive and almost rude during our entire interaction, it was very odd. The room itself was fine, but I'd be very hesitant to book again based on how I was treated. He was working again the next morning when I checked out, and had the same dismissive attitude. The manager reached out to me to discuss what happened, and how they intended to move forward. I really appreciated their response, so I'm updating this review.

A decent day. A standard Hampton Inn. The breakfast was reasonable. Yogh, fruit, toast, and bagels,…read moreself making waffles, eggs, meat, products, potatoes, cereals, and oatmeal. What's great is that they have coffee 24 hours a day. The room was comfortable. Not luxurious. Basic amenities. The place is conveniently located very near the mall of Georgia and Sugarloaf Mall. The hotel is clean and the front desk staff were lovely. A respectful stay.

We had the best 5 day stay! An amazing pool, an amazing staff, an awesome breakfast, and the…read moresecurity was top tier! I went for a late night run and the security guard, Derrick, checked on me and even accompanied me for a lap around the premises. I've never felt safer and well taken care of by an establishment before. I highly recommend this hotel, whether you're staying for business or pleasure, you will get to your goal safely, comfortably, and efficiently!

The lady in the front desk need to get back to training on customer service so rude…read more I ask for a copy of my form and she tells me that they dont do that for customers that we have to do it before getting there so i ask can you make one and give me the one She says no it has to be the original one duh that is a copy And to make it worse they dont have a copy machine in a hotel so i ask to use the computer from the hotel and it how surprising it doesn't work Super Rude lady (Francence)

I don't leave many reviews for hotels anymore, but this is different…read more After driving 3.5 hours (nothing crazy) and explaining I needed to be at Tannery Row from 2-midnight (true), they told me they could check me in early. But... After I gave my credit card and signed a paper, the other lady stepped in and said they didn't have that room type available. I asked to switch room types. Simple solution. She said it would mess up their whole system. So ... me needing a room is secondary to messing up your system. Got it! This Courtyard is obviously not big on customer service. When I mentioned this and pointed out a half empty parking lot, they said everyone was at a basketball game. This would mean everyone staying here is here for same reason. Okay.... I'm very generous with my ratings/reviews. Those who follow me know this. But I can smell lies from 30 miles away. If they're not going to be honest and accommodating with me, they're not going to be with you either. Not recommended.

Nice hotel, very centric, clean and friendly staff. Drinks are good, but we were not too impressed…read morewith the food.

Roach in bathroom. Think twice before staying here. Not only will you deal with bugs but also the…read moreunprofessional front desk and management team.

In town for a wedding, location is close to many things. Staff was super friendly and room was nice.read more

Upon arriving, we found Elizabeth at the front desk a pleasure to work with in our room selection…read more Our room was perfect, comfy bed, quiet location, plenty of hot water in our very clean bathroom for one night on our roadtrip further west. We will definitely stay here again when we're in the area.

I guess this hotel has been redecorated since the last pictures were taken by travelers here. this…read moreis a very nice hotel for what it is. Oh that I've been for this level of hotel, Very spacious rooms, newly updated, clean very kind Staff at the front desk love everything about it so far. Very convenient to restaurants there is a Chick-fil-A and a Carrabba's Right next-door. The included pictures are from my room, which is an ADA accessible one bedroom suite.

The staff were helpful and professional. I checked in after…read more9pm, immediately sat at the desk to make a call. While I was on the call, I observed 2 roaches strolling around the room. I abruptly ended the call, headed to the front desk and got another room. I happened to share that news with a co-worker, he was at a different hotel. Apparently, he had been at this Hilton Garden Inn 2 months prior and had the same experience. I won't be back.

We had a great stay at Homewood Suites. The room was a bit old-fashioned but it was clean and cozy…read more The king-size bed was comfortable and the shower pressure was quite nice. My husband and I greatly appreciated that our rooms were well-maintained by housekeeping. (Rosa made sure we received fresh towels, beds were made, and that garbage was emptied every day.) Much respect to the entire staff, who were friendly, professional, and quick to respond to any issues. A few other pros: *easily accessible to I-85. *perfect location for shopping of any kind. *down the street from Gas South Arena *plenty of restaurant and cafe options in the area. Overall, a really lovely stay and we would return.

Great hotel. Close to work while in the Lawrenceville office. Breakfast options were solid, nothing…read moreblew me away but I've also seen much much worse on the road. Hotel was set up well and spacious. Great staff and solid little happy hour on Wednesday. Note to Marriott. They don't charge to park here. Take freaking note. There is no reason to charge for parking in the suburbs of Atlanta. One thing they should upgrade is ability to stream on their tvs. Would prefer to hook up my Netflix/anything from my iPad instead of their cable options.

I stayed here while attending a conference at the Chateau Elan in Braselton (15 minute drive). This…read moreproperty isn't terrible, but there are some things to consider if you're on the fence. You have to pay to park, but you must do so on an app. I paid $14 for two days, with a code they gave me. The room itself was spacious, but I could heard noises in the hallway and outside. Not the loudest hotel I've stayed at, but not the most quiet either. There are tons of food and shopping options, which means this area is busy! That also means there's something to do for everyone, no matter how picky or particular they are. Free breakfast is included, and there was oatmeal, yogurt, bottled milks, breads and bagels, eggs, waffles, sausage, and bacon which some fruit options. There's also coffee and tea, and they had oat milk out. Not a terrible place to stay when traveling with family, I'd look into staying here if I were in the area again.

This was a great, mostly comfortable, and convenient stay for a work trip in the area. The room was…read moremassive and spacious, giving me plenty of space to spread out my minimal belongings on a short trip. I felt like I could live here and it seemed even bigger than the apartment I actually live in back home. There's a large kitchen space in the suite, but a breakfast with huge variety and selection was included with my stay. There's a large gym on the first floor. Every staff member was incredibly kind and friendly. The only real issue I experienced was with an AC unit that seemed to not want to stay on the warmer setting. Eventually it seemed to sort itself out in the night. There was also a ventilation fan in the bathroom that was permanently on, making it a bit noisy at night. And I wouldn't recommend buying any snacks in the little shop as they are quite pricey.

My coworkers and I stayed here while we were in town for a conference. I can't recall having stayed…read morein a Hyatt Place before, but now I'll definitely look out for them in the future! It started off strong with a very clean, modern, well-decorated lobby that looked like it would belong to a more expensive hotel. The staff was friendly and gave me a toothbrush since I forgot mine. The rooms were very nice, and the breakfast was by far one of the best complimentary hotel breakfasts I've ever had. They also have a coffee bar at the main desk where you can get speciality lattes, cappuccinos etc for a fee, which they can charge to the room. They also have huge cookies at the coffee bar, which my coworkers really enjoyed. Overall it exceeded expectations: clean facilities, friendly staff, and excellent service.

I'm 60/40 on the service . The lady that checked us in the night of (08/08/2026) was amazing…read morebright smile, very welcoming, ready to check us in, amazing personality. We had a 6 hour drive and I had to go the restroom and she patiently waited to check us in with a smile on her face. Also, was very nice and checked in my dogs as well and put them in the system. I went for a long walk the next morning (8/9/2026) and coming back, my mobile key was not working on my phone. I went to the front desk and told a new lady that my phone was not working and was not able to get in my room. It just felt like I was bothering her, she was watching a movie in her phone. I was even very nice to her and was the one that acknowledge her presence and greeted her. She then asked in a very accusatory aggressive manner if I divulge at the front desk that I had pets when I checked in before looking at portfolio if it was entered. After she looked, she said they only entered 1 day (maybe because I have been in the place for 1 day?) in a scolding manner like I entered the information. Maybe I was making her miss a good part of the show or movie she was watching. Something to probably improve in is the mobile key, I've been staying at a bunch of Hyatt properties and seems like it's been a hit or miss. Other than that, good location with an amazing trail for pets and people. Good Area. Hidden gem. Great place to stay if you want to be close to Koreatown.

I stayed at this Marriott Courtyard for a week while in town on a business trip, and overall I had…read morea very good experience. If you've stayed at other Courtyard properties, this one will feel very familiar. My room was clean, comfortable, and well-maintained. I had a room with a king-sized bed, and there was also a nice desk area that made it easy to get some work done. The room also included a mini-fridge, which was convenient for a longer stay. The only real issue I encountered was with the Wi-Fi when I first arrived. It appeared to be an area-wide outage, as I could see the internet provider's trucks outside working to resolve the problem. The service was down for much of my first afternoon and evening, which was frustrating after a day of travel. Fortunately, once it was fixed, the Wi-Fi worked well for the remainder of my stay without any further issues. The hotel is in a convenient location with several restaurants within walking distance if you don't want to drive. There's also the standard Courtyard Bistro for breakfast, just as you'd expect from the brand. I also made use of the fitness center during my stay. It's not particularly large, but it has the usual cardio and strength equipment. I was there around 5:30 each morning and never had to wait for a treadmill, so it was more than adequate for my needs. One thing that caught me by surprise was that parking is not complimentary. There is a small daily parking fee that is handled through a third-party service. Thankfully, the process was straightforward--you simply enter your check-in and check-out dates once, and you're set for your entire stay rather than having to renew it each day. Overall, this was a comfortable and convenient hotel for a business trip. Aside from the temporary Wi-Fi outage and the unexpected parking fee, I had a great stay. I would definitely stay here again the next time I'm in the area.

I was greeted with courtesy and kindness upon my arrival. All my questions were addressed, and all…read moreof my needs were taken care of. The room is equipped with various creature comforts that made to stay more pleasurable, including a coffee machine, a hairdryer, an iron and an ironing board and even dry cleaning and laundry services. The bed was nice and comfortable and with the drapes closed and all the lights off room was pitch black which is good for getting a deeper rest when you sleep. Charles & Barbara were a pleasure to work with. A shout out to the ladies at the Bistro as well for their service, kindness and patience. Makalia & Shavantae helped get me fuled up for my busy da