Sign on the door saying bathroom break 10 min. Waited 30 mins called and rang doorbell no one ever…read morecame back so I left. Employees are losing out on business for the company.

I pulled up at 1:35pm and the place was locked with a sign on the door saying that they would be…read moreback in 30mins. I decided to wait because I know they have what I like. I waited until 2:20pm (45mins) and nobody came back. At least 4 customers came and left including two guys who were on break from work and spent their whole break waiting. Eventually I just had to leave to go to work. I usually love this place but I'm disappointed. This place is close to me but I don't know if I'll be back if I can't trust them to be open or come back when they say they will.

Susie is the best !! Best customer service ever, new…read morefavorite smoke shop !!! Will definitely be returning

From the owner: Amigo Smoke Shop is your one-stop Smoke Shop for all your smoking needs. We carry a variety of…read moreE-Juice Disposables, E-juice, E-Juice Devices, Dry-Concentrate Devices, Delta 8, Glass, Glass Accessories, Hookahs, Hookah Tobacco ,CBD, Kratom, Rolling Papers, Wraps, Tobacco, Rolling Trays, Grinders and Novelties all at our beautiful 1700 square foot location. We open 7 days a week to serve the wonderful people of South Austin so stop on by

Love this Vape shop, Ken is really helpful and patient with his customers. I'm fairly indecisive so…read morehis expertise was greatly appreciated. Lots of juice options, and as far as I can tell he regularly gets new stuff.

I appreciated the knowledge regarding different products however returns and refunds were not an…read moreoption within 10 minutes of purchasing. I bought a MiO vape pen and some juice. Within the first few puffs the smoke began burning my throat so I called asking for an exchange or refund. I was told that I smoked it too early and the juice needed to settle. The sales clerk explained that the box stated waiting 10 minutes after adding juice or you burn the cotton. I was offered the option of purchasing another pen, but that their hands were tied when it came to a refund or exchange. I re-read the products box/instructions and the label actually says to discard the pen after 5-8x use because the device will eventually lose its flavor potency, not the clerks original explanation of "it says wait 5-10 minutes. Lots of vape shops offer refunds and exchanges on defective devices, this one does not. And yes, I always keep it polite.

a women turned me and my friend down all we were trying to do was buy a pre-roll I showed her my…read moreparental ID from the Department of security until my physical card ID came in the mail and she said "people can print this" I was confused because I don't think anyone can but I said okay left and came back nice and calm with my passport and she turned us away. I was trying to decompress after a long day and she was making it worse now I'll admit I said some words I shouldn't have but like I said I was trying to calm down and she was making it worse

TLDR: if you don't need to ask questions, the selection looks fine. But don't come here if you need…read moreany help. Went there with my friend who's never had THC or CBD products. I've been in stores like this before and usually you have the kindest, most knowledgeable people. Apparently some new laws in Texas passed, so I get why the saleswoman was being careful about how to sell stuff, but she was super rude and vague and snobby about it. I personally just buy gummies for myself every once in a blue moon, so I'm not super knowledgeable about THC products overall. I've heard of things like "sativa" or "indica" but don't know off the top of my head what that means. but my friend wanted something smokable. I think legally you have to buy a vape for nicotine and then the product? But she assumed we knew that. Still don't know the rules. I gave a heads up to the saleswoman that my friend has never had any THC products before, and she's taking it for medical issues, and that we're kinda clueless about this stuff. I've gone into stores many times saying I am clueless and it's a normal experience for them to "dumb it down". The sales lady said how there was a raid down the street and how "we're asking the same questions over and over" and insinuated we were on something. To be clear, I was in the store first before my friend came in, so I did ask the same questions my friend ended up asking. We're two 30 to 40 year old women who haven't had a single substance. We just wanted answers. It was pretty offensive. She said go to another store, she's not comfortable selling to us, because "we keep asking the same questions." We were literally just trying to figure out what would be the weakest possible option, since she was new to this. Very basic questions. I know with gummies they have doses, wasn't sure about vapes. And we tried asking the same question in multiple ways and she kept shutting us down and freaking out about the new laws. I get it, be careful, but she wasn't listening AT ALL. I get that she can't give medical advice. We weren't asking for any. Imagine going to a restaurant that has wine and asking the difference between Merlot and Malbec, or what tannins are, or how much alcohol is in a glass...and the waitress telling you that you're drunk and need to leave. It was just really snobby, rude, and unprofessional.

Regular customer here at this store. Went in a day prior and purchased some flower, it wasn't the…read morequality I'm used to getting from this shop. Returned the following day and just let the worker there know my experience with it, didn't ask for a refund or anything. He proceeded to roll his eyes and turn away. I made another purchase and left. Hipster guy with the backwards hat and mustache clearly hated his job and didn't want to be there but just felt treated like I had no clue what I was talking about. Hope for a better encounter next time.

Super convenient to my house, the hours are great, and its always super clean. As a girl who wants…read moreto go somewhere safe at night to get her goodies I like it here. Tons of light, girls work here, clean, smells nice and the price is good! Tons of options!

This place has the friendliest staff. Great pricing and know the products well. They did not have…read moremy favorite vape juice once and recommended a great substitute until they were restocked. Very wide selection and have saved me more than once when I have broken my tank glass.

I've been here many times over the past few years. The owner, Gali (sp?), is genuinely one of the…read morenicest men you'll ever meet. He's got such a huge selection he can barely fit it all in the shop. Cheaper than most other stores I've been to recently.

So I've actually never been inside, but when on socials I was an active follower! I just made a…read moredoordash order and Walter(hoping my spelling is correct!) they were beyond kind and went above and beyond to assist me today. Literally amazing and I hope they know they've made my day!! :)

I have been here a few times, driving from Manor, and I have to say they have some pretty good…read morestuff! It's always been consistent plus The staff is super nice!! I would recommend this place to anyone looking for a good buzz.

Generally ok. But no set prices = this equals gaming customers. Over a few weeks period of time…read moreI've been charged differently for the same item. Up-to 13 dollar difference, which equaled being over charged 52 dollars for the same product. It really depends on who you get as the worker. Most workers treat me right, but every now and then a hot shot wants to make that extra 'commission'. I'm buying online from now on. Once the new laws in Texas are in place they will have to display prices. mmmmmmAAH! Bluspot sux. Let's get some real purveyors in Kyle, not this trash.

They gave me the wrong pod when I showed them a picture, when I pointed out the different letter on…read morethe front, they assured me that it would fit so I got a few packs. when I went home and tried them they didn't fit. I went into the shop and someone else was there and said there's nothing I can do for you and said that his coworker messed up. He also said he didn't want to call the manager(his wife) cause he didn't want to wake her up. I wasn't trying to be a Karen but I wanted to talk to the manager cause this guy was super unhelpful and didn't care at all that his shop messed up. What kind of customer service is that. I'm not usually one to write a review but this was the worst customer service I've ever had. Never coming back