Regular customer here at this store. Went in a day prior and purchased some flower, it wasn't the…read morequality I'm used to getting from this shop. Returned the following day and just let the worker there know my experience with it, didn't ask for a refund or anything. He proceeded to roll his eyes and turn away. I made another purchase and left. Hipster guy with the backwards hat and mustache clearly hated his job and didn't want to be there but just felt treated like I had no clue what I was talking about. Hope for a better encounter next time.

Super convenient to my house, the hours are great, and its always super clean. As a girl who wants…read moreto go somewhere safe at night to get her goodies I like it here. Tons of light, girls work here, clean, smells nice and the price is good! Tons of options!

Generally ok. But no set prices = this equals gaming customers. Over a few weeks period of time…read moreI've been charged differently for the same item. Up-to 13 dollar difference, which equaled being over charged 52 dollars for the same product. It really depends on who you get as the worker. Most workers treat me right, but every now and then a hot shot wants to make that extra 'commission'. I'm buying online from now on. Once the new laws in Texas are in place they will have to display prices. mmmmmmAAH! Bluspot sux. Let's get some real purveyors in Kyle, not this trash.

They gave me the wrong pod when I showed them a picture, when I pointed out the different letter on…read morethe front, they assured me that it would fit so I got a few packs. when I went home and tried them they didn't fit. I went into the shop and someone else was there and said there's nothing I can do for you and said that his coworker messed up. He also said he didn't want to call the manager(his wife) cause he didn't want to wake her up. I wasn't trying to be a Karen but I wanted to talk to the manager cause this guy was super unhelpful and didn't care at all that his shop messed up. What kind of customer service is that. I'm not usually one to write a review but this was the worst customer service I've ever had. Never coming back

Sign on the door saying bathroom break 10 min. Waited 30 mins called and rang doorbell no one ever…read morecame back so I left. Employees are losing out on business for the company.

I pulled up at 1:35pm and the place was locked with a sign on the door saying that they would be…read moreback in 30mins. I decided to wait because I know they have what I like. I waited until 2:20pm (45mins) and nobody came back. At least 4 customers came and left including two guys who were on break from work and spent their whole break waiting. Eventually I just had to leave to go to work. I usually love this place but I'm disappointed. This place is close to me but I don't know if I'll be back if I can't trust them to be open or come back when they say they will.

I usually buy puff bar plus and they didn't have any so they recommended a blue raspberry different…read morestyle vape and within 2nd puff it tasted like burnt coil .. what a waste of 20$ should have just gone to another shop that have a better selection and variety ..

Budz is local to me and I was in need of some Vaping wisdom. Boy was I happy I stopped by here…read more Heather is one angelic redhead whos happy attitude is infectious! She was so willing to help me figure out the ins and outs of my vape mod. Not only that but they have a very wide range of flavors, cartridges, and vapes as well. Plus they're expanding extensively adding in a wide range of liquors. (She also added that they're just starting to deliver it as well!) Overall I strongly recommend! Also Mike is another angel in and of himself! Stop by here especially if you're local. Cheers

darius was the coolest mofo ever!! he was so helpful and so knowledgeable and so patient! I would…read morehighly highly recommend going to this place, not only do they have every product you could ever imagine but also they are so patient and so likable. this man needs a raise!!!! and by the way anytime dearest is working you definitely have to come and give love to baby girl thumper!!!! the value is amazing

I will never go back to the smoke shop again. Cashier overcharged me $10 and would not refund my…read moremoney because she said it was store Policy that she did not have to. WTF... I asked to talk to the manager or owner of the store, she said no I couldn't. So buyer beware this shop will rip you off.

I'm new to the area and I was looking for a new CBD place. I'm a retired veteran and it helps a lot…read moreplus is less expensive I find than the medical marijuana license (CURT registry) + products. In my search of the area, I found this cool looking place just past the flea market and the gas station (Conoco I believe). Inside it was spacious and the staff was friendly (and have been every time since :) ). They were helpful with questions about products I was used to that they had at the time (apparently it's now affected by a ban bc of the smiley face on its label, lol), and then which could help when they didn't have them. Believe it or not, it's not always as simple as a one-size-fits-all product, so it helps when the staff is actually informed. I will be a repeat customer.

Definitely recommend! Luna was awesome. The spend $50 get a free goodie bag is so worth it! They…read morehave a wonderful selection of flower!

I normally don't leave reviews, but this experience has been extremely frustrating. This is for the…read moreshop at this location which I believe now goes by(Texas hill country vape and smoke shop) First, I want to say that the regular staff at this location have always been kind and helpful. Unfortunately, the return/management experience has been the exact opposite. About three weeks ago we purchased a Puffco Peak Pro from this store. When we got home, we realized the device wasn't charging properly. We called the store and were told to bring it back so they could test it to confirm the device was defective. We brought the device in and left it with them. After that, communication completely broke down. We waited for an update and received no call. When we followed up by phone, we were told we would receive a call back, which never happened. Eventually we went to the store in person to check on the situation, and we were told the device had been moved to another store and that we needed to go there to speak with a manager. After driving to the other location and waiting over an hour to speak with the manager, we were told there were two options: we could process the return ourselves through Puffco, or the store could handle it for us. Since this had already been dragging on for several days, we chose to have the store handle the return. That turned out to be a mistake. It has now been over two and a half weeks, and when we called again for an update, we were told that the return process apparently had not even been started. We have now been promised a callback three separate times, and no one from management has followed up. Again, the regular employees have been polite and helpful, but the lack of follow-through and communication from management has made this one of the worst customer service experiences I've had. At this point we simply want the issue resolved and some accountability from management. I would recommend going through puffco directly or another competitor to avoid this shops horrible return service if you end up having to use it...

bought a "kilo" of GMD kratom after tax was just under 200$ - they bag it beforehand is what I am…read moretold everytime I go there and everytime I go there the bags 100% get smaller and smaller - taken out and weighed. SIGNIFICANTLY less than

I had the pleasure of visiting this shop for the first time on my last trip up to Austin. I had…read moresaw some buzz on facebook and I was very curious. It was my first time at ACL and well I wanted to be cool. I had heard about these e-cigs/vapors. It reminded me very much of a hookah, but portable. I love all the different flavors so I was very intrigued. My hotel was just down the street from this particular shop and they were going to have their soft opening Saturday morning. I figured I'd check it out and see what they had to offer. If I saw something I liked I'd have myself some fun at ACL!!! I stepped in a little before they were officially ready to open, but the owners/employees were nice enough to let me in and preview the joint. I ended up trying out a wide variety of flavors at their tasting station. They have tips so you can take it off and try as many flavors as you like before purchasing. I fell in love with the Space Jam - Astro. So I decided to go ahead and purchase one of their basic intro packages. They were having all kinds of specials the first day so I ended up getting another flavor too. The build out is very sleek. I could see myself just chilling in the back and studying while puffing on some Vapor.

Shout out to Andrew for being super helpful and friendly!…read more I came to Austin because I was visiting out of town and I left my vape back at home. I bought a new set up, thanks to Andrew's help! He took the time to set everything up and gave me tips on things like what temperature my vape hits the best at. Because I told him I was visiting Texas, he also gave me a bunch of awesome places to check out while I was here. Thanks so much for the great service!