Zero stars. Job was not within time frame given, job was not done correctly, I was blamed for…read morewanting what I asked for (which was for everything to have the same sized font) in the owner telling me 'if you didn't want so many words I could have done it, it's fine, I worked for two hours on it'. When I reminded her that the agreement we made was that she would call me if she could not fit everything in the font I requested. She hung on me after saying 'so you're not paying, I won't forget this'. Unprofessional. Behind the times in terms of engraving/computer language, machinery/tools, artistic ability and options to pay (cash & checks only). But none of that bothered me because I wanted to shop local and support a small business. But the customer service was so bad, that I found a way to leave a review. Will never recommend. Will never go back.

This place is very fast. Took less than an hour to engrave a plaque of more than 250 letters. When…read moreI went to pick up the plaque they realized they misspelled a word, they remade the plaque for free right there on the spot and it only took 15 minutes. The owner, who's a very nice and friendly lady, even personally remade the plaque. Great place overall!

I went to Crescent Stamp and Engraving with a wooden bread board I was hoping to have personalized…read morefor my sister, who enjoys baking sourdough bread. Allie, their graphic designer, immediately helped me find a design I loved and even offered to program the laser machine to engrave it immediately. I left the shop 20 minutes after arriving with a bread board I know my sister will love receiving for Christmas. So happy!

Superb service! I went there to engrave an anniversary gift and it was such a delightful visit…read more They were able to do it right there, I was in and out in less than 30minutes. They're super friendly and you can tell that they are passionate about what they're doing. It was so cool to see their engraving equipment doing its thing.

With so few options for engraving available in my area, I was super happy to find Advanced Laser…read moreEngraving! Other trophy/engraving shops told me I had to wait days for my single medal to get engraved! That was not the case with Advanced Laser Engraving! I was in and out of this shop within minutes, with a beautifully engraved New York City Marathon medal! The owner is super nice, super professional and does amazing work!

I've had several different items engraved by Kurt and each one turned out perfectly. He's super…read moredetail oriented so the quality is outstanding and his customer service is impeccable. He's reasonably priced and finished my items quickly as well. He's the only person I would use for any engraving!!

I had an issue with my cracked watch crystal cover that was replaced by The Engraving Co., and I…read morewent in to discuss the matter with them. The representative said they would see what they could do and call me. The representative was so kind when she called, and said that their jeweler would replace the crystal for free as a courtesy. It can be hard to find this level of integrity and customer service that was demonstrated to me. I highly recommend this business for repairs, buying beautiful jewelry, and for picking up their unique one-of-a kind gifts for the person who may have everything. There is a cool selection of things at various price points to fit your budget. Thank you so very much for taking care of my watch that I love so very much. I appreciate each of you and your company!

Brought my Gucci watch that was in excellent condition for a battery! When I picked it up the crown…read moreand movement was damaged . Crown is stuck and watch not working! I mentioned it to a friend he said they did the same thing to his watch. Do not use then!

We were looking for someone to engrave a porcelain plate. We called several other businesses and…read moreMr. Mike was the only one who said that he could do it. He answered all of our questions. Prices are great!

I would like to express my gratitude to Mike and his wife at Westbank Engraving for consistently…read moredelivering exceptional service with the trophies I have ordered. Their kindness, quick responses, and unwavering commitment to quality truly stand out. I highly recommend their services to anyone in need of awards and trophies. Looking forward to working with them again next week for our upcoming event. Hope