Zero stars. Job was not within time frame given, job was not done correctly, I was blamed for…read morewanting what I asked for (which was for everything to have the same sized font) in the owner telling me 'if you didn't want so many words I could have done it, it's fine, I worked for two hours on it'. When I reminded her that the agreement we made was that she would call me if she could not fit everything in the font I requested. She hung on me after saying 'so you're not paying, I won't forget this'. Unprofessional. Behind the times in terms of engraving/computer language, machinery/tools, artistic ability and options to pay (cash & checks only). But none of that bothered me because I wanted to shop local and support a small business. But the customer service was so bad, that I found a way to leave a review. Will never recommend. Will never go back.

This place is very fast. Took less than an hour to engrave a plaque of more than 250 letters. When…read moreI went to pick up the plaque they realized they misspelled a word, they remade the plaque for free right there on the spot and it only took 15 minutes. The owner, who's a very nice and friendly lady, even personally remade the plaque. Great place overall!

I had an issue with my cracked watch crystal cover that was replaced by The Engraving Co., and I…read morewent in to discuss the matter with them. The representative said they would see what they could do and call me. The representative was so kind when she called, and said that their jeweler would replace the crystal for free as a courtesy. It can be hard to find this level of integrity and customer service that was demonstrated to me. I highly recommend this business for repairs, buying beautiful jewelry, and for picking up their unique one-of-a kind gifts for the person who may have everything. There is a cool selection of things at various price points to fit your budget. Thank you so very much for taking care of my watch that I love so very much. I appreciate each of you and your company!

Brought my Gucci watch that was in excellent condition for a battery! When I picked it up the crown…read moreand movement was damaged . Crown is stuck and watch not working! I mentioned it to a friend he said they did the same thing to his watch. Do not use then!

God help you in this place if you're crafty AND you bake…read more I make king cakes, and finding purple, green and yellow sanding sugar in New Orleans in January is a CHALLENGE! My Krewe of King Arthur friend assured me I'd find it here, and probably parade throw decorations as well. Boy, was he right! I walked out with enough sugar to last for a few years, cake boards, super-concentrated vanilla that's way cheaper than McCormick's, and a bunch of artificial flowers to decorate umbrellas for Mardi Gras. And lots of ideas for next year. It's owned by a cute older couple who have had the business for decades. They, and their employees, clearly know their way around cake decorating and wedding supplies.

Cute spot with almost everything you would order as a specialty item over the internet without the…read moreshipping and handling fee. Szabo's seems to be a family business and they could use a lesson or two in good customer service. They are not friendly but helpful and I know that makes no since , however, the vibes are just too hard and unfriendly. Please take a different approach with your people skills it really makes a difference.

Want to see some quality work? Going through my parents' estate, I found this rubber stamp from Ed…read moreSmith about 1943 when the company was either at 426 or 326 Camp (can't quite read what it says on the handle). It's was still being used!

I realized today that I have been coming to Ed Smith Stencil Works for over 15 years. That really…read moreisn't that long when you consider that they have been in business since 1867. Before I get to the main body of my review, I want to mention their old location. Located on Camp Street in a very old building, the amount of history in that place was truly amazing. In their case were old police badges, old signs, etc. that they had made throughout the years. I was really sad to see them move from the old spot, but the new place is much more customer friendly. Now in Mid-City, there is ample street and lot parking. Inside the store is clean, modern and efficient. There are many items on display that show the range of things they can create. Everything from vinyl signs to super high end markers for mausoleums. The favorite piece of mine is the old wheelbarrow branded with the Ed Smith logo prominently displayed in the lobby. But looking at cool things is not why I come. I have had many different items made by Ed Smith over the years including name tags, desk name plates, office door plates and most recently self-inking stamps. The quality of their stamps is first rate. They even handled a difficult custom job for me that I picked up today. While not cheap, I have never seen a self- inking stamp so large or so clear. The staff are very helpful and even willing to deal with difficult customers who have unrealistic expectations (Me). I am sure you can go to some national company for these kinds of things, but trust me, Ed Smith is the best at what they do, and they are local.

If you are into beads, and you are in NOLA, this is your place to go. Located on Magazine Street,…read morethis business is easy to find. Like many of the business along Magazine, this one is situation in what once was a house. Just letting you know this, so you know what you are looking for. Once inside, you will be overwhelmed by the amount of beads they offer, in addition to a lot of other items that the person who enjoys making jewelry will need to create their craft. There is truly tons and tons of beads and other items in this shop. In addition, you can also find pre-made pieces of jewelry. All of which are beautifully handcrafted. Meaning, it is a great place to buy that gift for that special person in your life or for yourself. One thing to keep in mind, once inside this business, due to all of the items they have to offer and all of the customers who love this shop, you may find it to be a little be crowded. That's just something to keep in mind, as you can feel pretty cramped inside, if there's a lot of shoppers. Overall, this is one of the best bead shops around. Definitely worth the visit.

OMG! So OVERWHELMING! You have to walk up steps. The store looks like you're stepping into…read moresomeone's home. When I stepped through that door into this magical place, I was overwhelmed. Too many beads to look at. This place is stuffed with beads. All kinds, but everything is organized. There is a method to the madness. Staff recommend that you grab one of the small baskets that include small plastic bags and a pen. You place your selection in the baggy and write down how much it costs on the outside of the baggy. There are strings of beads hanging from the walls. Beads and clasps in bowls and dishes of various types, shapes, and sizes. A large assortment of chains, cut to desired length. Everything necessary to create your own custom jewelry. There were some serious bead shoppers in the shop. One of the ladies was assisting a mother and daughter duo the entire time I was looking around. They were still there when I made my purchases and exited. I purchased the cutest miniature tea cup and saucer and a faux pearl in a shell. There's even a back room where things have already been made. The staff are friendly and helpful. Prices are reasonable. The back of the business card: Beads; jewelry; findings; beading supplies; classes; repairs; charms; kids and adult parties; custom designs; wedding jewelry.

This small business goes above and beyond with everything they do! I ordered some ornma for my…read moreChristmas tree. When I received the package I was very impressed with the quality and care taken to wrap and secure my order ! Then when I opened the package the ornaments were bigger and better than I expected! It was obvious a great deal of love and care was put into making them! They are not only super cute and have a bit of originality to them, they will bring a smile to my face for many years to come as we put them on our tree! Be sure to support this small business and get some amazing gifts!

From the owner: We strive to make your experience stress free. You choose…read moreit we customize it. No minimums We can customize your items also, just ask.

We visited New Orleans in 2015 and I purchased a very small pair of fleur de lis earrings. This…read morevisit in 2018, we only had about 24 hours to spend in the French Quarter and wanted to visit all of our favorite stores. This was definitely one we had to return to during our short time. We were not disappointed. The pieces are designed from different architectural elements in the area, so not only are you getting an amazing piece of jewelry, but can wear a replica of history as well. The beaded necklaces reminded us of a more glamorous representation of the Mardi Gras beads too, which makes these items even more special. Every time we wear them, we are reminded about the rich history of the area, as well as the culture and festivities! The owner was very helpful as well, and even went so far as to assist us with directions for getting to our port of call!

Omg where has this place been all my life? I love fleur d' lis, new orleans and unique jewelry and…read morethis is a one stop shop for all of that! The owner/artist explained that they go around the city (and in some cases the world) and take photos of design elements and use that inspiration to remix them into jewelry. Can't get more unique than that. The ladies at the store were super nice and knowledgeable. They knew the name of every piece and how it was made! They also took the time to explain to my husband the difference between engraving and intaglio. Plus the prices were very fair for handcrafted sterling silver.