My partner and I stayed here earlier in July. This is a very quiet little guesthouse tucked away…read moretoward the very end of a main road (that turns residential and dead ends right before the docks). If you're going to stay here, make sure you let them know when you're going to arrive as there doesn't seem to be a front desk. I called when we got there and we waited for about 10 minutes until Genevieve got there. Not a problem though because I do understand it's not really a traditional hotel. The grounds themselves are beautiful. There's lots of green space, and there's also a little pond with two turtles in it. Hopefully someone is feeding the turtles because when we were there we gave them like 2 whole avocados over the span of 3 or 4 days - them seemed famished. The pool is OUTSTANDING. It's not a traditional pool, there's not really much space to sunbathe, but it felt SO good after a long, hot day at the beach or walking around town. Plus it overlooks the ocean. Our favorite part of the place was the rooftop. Stunning views. Unfortunately the room we stayed in had window that overlooked a tree and a wall. There was a little window at the top of that wall, and no curtains on it, which made for a daily wake up time of whenever the sun came up. BUT, their neighbors started building a wall right outside that window. The stairs they were using to get to their roof were right outside that window, and any of the workers could've looked in our room, and directly down into the bathroom/toilet. I let management know and they came not more than two hours later to measure the window and make a mesh curtain for it. I was VERY pleased with how quickly they reacted to my email. It's unfortunate (and not Layla's fault) that there was a wall built, but I suppose that solved the sunrise wake up every morning. Other than that the room (selva) was nice. It had a little cooktop, sink, microwave, refrigerator, and coffee maker. The refrigerator froze almost everything we put in there, and we were unable to mess with the temperature. They had dish soap, hand soap, and I think body wash as well. Beach towels were provided though they're old and stained. The pillows were mish mash as were the pillow cases. I thought they had a restaurant and yoga classes and a salon, but everything was closed. Overall I'd recommend this place. It's a wonderfully affordable option and the entire staff is nice (I think we interacted with 5 of them; they'd come during the daytime). The views can't be beat, and the quietness of the location really amplified the charm that is Puerto Morelos!!!!

We come to Layla guest house not just for the property but for the food and activities (sunset…read moreyoga, movie night, music, massages, salon, etc ...). We love this place and consider it our mothership in Puerto Morelos. They serve Bibimbap which is the best we've ever had! This says a lot as we live in San Francisco where there are lots of Korean restaurants. Massages by Marcos are the greatest! Noemi and Steve provide great haircuts and salon services. Jime and Lucio, who are the managers, come up with various music and night activities. Brunch with Jime and Gloria Casanova is very entertaining! Thank you to all the staff of Layla Guesthouse.

We flew into Cancun in the late afternoon and wanted somewhere nearby to stay before driving to…read moreValladolid the next day. The Amar Inn was adorable and the staff were very friendly and nice. Our room was clean and bathroom too. I could totally come back and stay in Puerto Morelos in the future. It's more of a sleepy beach town in comparison to the more developed cities nearby. There was also a very cute dog that belonged to the owner and hung out in the patio area.

The words really fail me when I try to describe the Amar Inn. It really was so special to me, that…read moreI will never forget the beautiful simple property or the beautiful hospitality and care from Luiz and the family who own and operate the property with such care and love. It is a beautifully manicured place with some rooms, some cabins... and a delicious, like 3 course breakfast. First some kind of bread or toast item, then fruit and yogurt, then like chciken fajitas and beans with flour tortillas that seemed homemade, or maybe a delicious fresh tostada. The breakfasts change and they even asked if we were able to eat different foods - really the family is so beautiful and considerate and calm. honestly it is perfect. We had a delightful cabin with two double beds, a tv, a/c a kitchen, dining table, bathroom and furniture. It was great. It had a rustic aspect, and a rustic thing happened lol. Even though i would not exactly call an apartment with electricity and cable rustic... it is in a certain way. I just can't bring myself to say what lol. I would describe the hotel as "one lot back" from the beach. the location is excellent and in a way... it is on the beach because of te extense of the beach, but there is another building between the sea and the Amar Inn so it is not oceanfront... though some rooms probably have sea view depending on how they are situated. But there is a little road to the beach. Perfect. Puerto morelos is a quiet relaxing town. We are too old for playa del carmen. We love to just chill here. There are some great relaxing restaurants on the sea.... once you are hungry after eating an insanely huge brekfast. Thanks Amar Inn - Do your thing! We will never forget you!

We rented this condominium via Airbnb. The only plus this place has is the location to the beach,…read moreand the proximity to the bus pick up. I would not stay here again. The elevators never worked we only had hot water one of the four days we stayed. The place is run down and needs upgrading. Although it was clean, it appears dirty from the poor paint jobs and poor workmanship of construction. The employees were very nice, but it just felt dark and dirty. Sea was beautiful. Pool was clean but no one used it.

Something you have to know is that the reviews for these condos are old. We were there in February…read more2022 and we had a good experience. It also depends on what condo you get, since they're privately and individually owned. We found the one we rented through Airbnb and it wasn't luxurious, but the location was great. We felt and were safe, people working there were nice. There's public transportation right in front of this location. We walked to the beach every day. They pick up the trash every day. They have a laundry service they do for you. Great location. Convenience stores near by buy you would need to take a bus to go to a larger grocery store. We rented a car and it worked out very well for our family of 5. We recommend this place.

Great hosts, private, and an excellent location!!! Dan and Cindy will attend to all of your needs…read morewhile still providing total privacy.

From the owner: Hey there! We’re Greg and Silvia, and our story in Cozumel started with little more than a dream…read moreand a couple of rooms. Back in 2011, we opened the doors to our very first 2-unit guesthouse, Los Alcatraces Cozumel, right on 25th Avenida. It was cozy, heartfelt, and filled with the kind of charm you can’t quite buy off a shelf. For eight years, that place brought us so much joy—and let’s be honest, a fair share of learning curves too. But eventually, we outgrew it. We knew we wanted something more: space, sunshine, and maybe a pool where folks could unwind after a day of snorkeling or just sip a cocktail and watch the world go by. So when we found a larger property tucked away on 15th Avenida, it felt right. We reimagined what a boutique stay in Cozumel could be and created Stingray Villa—a mini resort with four Airbnb units all wrapped around a central pool. Simple. Elegant. Relaxed. Fast forward to today, and we’ve had the absolute pleasure of welcoming guests from over 100 countries. It’s been quite the ride. And you know what? We’re still just as excited about every check-in, every story shared by the pool, and every sunset that reminds us why we started this journey in the first place.

Absolute worst Hostel experience of my life. Do not stay here! I was assaulted by another hostel…read moreguest who sucker punched me and ended up knocking my two front teeth inwards. It was a completely unprovoked attack. The "experience" staff Yazmin and Romina completely failed to follow any proper protocol. They didn't call the police. They didn't call me emergency medical care. Instead, they left me to bleed all night by myself until I could figure out where to get emergency medical and dental services the next morning. Keep in mind it was also my birthday! Even though the guy who attacked me was also an American tourist, the hostel refused to release his name to me! He checked in on October 29th and they had all of his information and yet they still refused to give it to me so I could pursue charges. Cozme the manager said he would look into it and just kept pushing it off every day on purpose. Then they treated me like I was some outcast. Completely ignoring me and shunning me until I checked out on November 3rd. I had to get a emergency flight back home. I am currently undergoing medical and dental appointments to try and save my teeth. I may have to get fake implant teeth now and I'm an actor in New York City. Absolutely unacceptable behavior and failure to assist their guests in great times of need and emergency situations. That is not how you treat your human family. Hostel is a joke, pretty much run by "grown-up" children. They only care about partying and scamming guests for tours that they charge extra for to make money. Also, no hot water. Bathrooms that flood with peoples urine and other human waste. I wish I would have never stayed here. Completely ruined my 30th birthday trip and I'm now looking at months of medical and dental treatments.

I stayed at this hostel which is why I'm writing the review. It wasn't hostile here at all! So I…read moredon't know why they called it that?? ¡Good atmosphere! A lot of folks were saying 'Como Estas' - I appreciated this culture. Very friendly staff here - I liked them all (most of them (I'm kidding around)). There was a daily excursion to meet other folks. we played Uno at the cenote (even though there was some people not saying uno when they had one card left, but it's fine, I'm over it now). One guy even had a blue card and said 'blue-No', I didn't get the joke and I still don't. At the same cenote, there was a man who told us that if we jumped into the water w sunblock on, he would be mad & would sniff it out. I tested the theory and put a bit on my left thumb. He smelled it! Always listen to authorities in Mexico! Especially when you're extorted by the polica for not wearing a helmet on a moped. I told them I spoke English but they kept politely speaking Spanish - way to be patriotic guys! ¿Que Paso?

Suenos has much to offer in that it is situated quite strategically in Tulum....far enough away…read morefrom louder clubbing venues but sufficiently close to the restaurant scene. It is on the beach, and you get a small complimentary breakfast each morning. There a couple (mostly friendly) dogs on the property, in addition to a couple birds that frequent the dining tables. As for the humans, the staff is happy to cater to any requests and willing to help with general topics that come up during your stay. You can also use complimentary sunscreen at the check-in area. The only reason I'd knock it a star is that I think the staff could be more helpful when it comes to very basic questions about Tulum. For example, getting around the city via taxi requires some negotiation and predetermined knowledge about the way taxi drivers rip off tourists. There is also a colectivo available. However, when we inquired about this, the staff claimed ignorance and did not give us this information (kickbacks are common in Tulum...be ready to protect yourself against scams).

This resort was amazing! All of the staff was so friendly and accommodating. The service for food…read moreand drinks was always quick and everything tasted amazing. I stayed here in November and would definitely stay here again on future trips to Tulum. The beach and lounge chairs/cabanas were perfect as well!!

Views are incredible. Directly on the private beach. Quiet, calm, relaxing, and beautiful!read more

It is highly recommended that you plan your transportation before you land. Walking through taxi,…read morevan, car, and time share vendors is the closest a guy will experience what it must be like for a girl walking passing a fraternity. We had Super Shuttle planned ahead of time (via Expedia), so I just put on mental blinders and walked out of the airport. I quickly found a friendly agent with my name on a sign (spelled correctly-- take that, Starbucks) and was ushered to a waiting area. Within fifteen minutes we were aboard a private air-conditioned van. It was a shuttle and it was super.

Do not book with these people. I provided the my flight number and they showed up 11 hours before…read moremy flight and left. Never sent another car so I was forced to book another taxi. Then I try to email them and all emails bunce back. Just book on the spot-prices are almost the same