Friendly staff, great selection of everything! Always open the hours that are posted; not like the…read morelast 2 stores i used to go to. The only vape store I go to anymore.

they're always nice in there, good selection. a lot of smoke shops can be sketchy, not this placeread more

Vape 716 has Great customer service. The workers are very welcoming and helpful. There hasn't been…read moreone time I went and didn't get what I wanted. This is my main place I go to get stuff for a good price

From the owner: Vape716 is Wny's largest and trendiest vape shop offering a vast selection of e-cigs, e-liquids,…read morelatest mods, at competitive prices to satisfy our customers. Lounge, vape, and socialize; stop by and experience a welcoming ambiance where Vape716 Reps are ready to help you Navigate your way through new products and vaping related questions.

Door was locked at 12:55pm around lunchtime with all the lights on and someone inside ignoring me…read more right behind a sign of their hours listing that they're open.... super unhappy that I made the choice to drive and stop here off of a chaotic street. complete waste of time and rude . plus they sell disposable ecigs at very inflated prices

Me and my wife are going to be customer's for life service is great do we recommend wet vapes heck…read moreyeah you can find hard to find vape items I found my unicorn they had the aegis that runs 26650 batteries and I ordered two more we love you guys keep up the great work

I shop at Cloud 9 Smokes & Vapors exclusively for e-liquid 'juice.' They have a pretty good…read moreselection of flavors, and they have a deal where if you buy 2 bottles instead of 1 bottle: you get a discount. I like the fun 'cloud' decor that hangs down from the ceiling, it is cute. Staff is always friendly and helpful. It'd be cool if they had an inventory of their flavors available online; it'd be nice to read up on the flavors ahead of time so that I could head to the store with a few choices in mind. I wish they sold SMOK brand replacement coils, the 0.15mhm size that comes in a 5-pack. They're getting harder & harder to find online, and I suspect that a business may have more opportunities to order them than an individual would, sort of how hair salons can easily bulk-order designer shampoo but a customer would not be able to direct from the manufacturer.

Popped in here because my usual shop was closed and I needed a new mod. First, the guy working was…read moresuper friendly and seemed knowledgeable, hence the 2 stars. However, the kit I bought was crazy overpriced in comparison to how much it is literally everywhere else I've gone (just an observation, I still bought it and didn't complain...in person ), and last but certainly not least.....in the midst of a pandemic, it would seem appropriate to me that the staff wear a mask over both their mouth AND their nose, no? Made me super uncomfortable- entire nose was uncovered like that mask was doing anything at all. Unfortunately even in a tough spot, I probably won't be back here.

Great service and selection. If you are looking for a gift for yourself or your favorite smoker…read morethis is the place! Excellent vape selection with a membership for discount coupons!

Friendly staff. Very knowledgeable. They always have a wide variety of choices. Store is always…read moreclean, and smells so good! Great pricing and deals.