I attended Buffalo Rehab Group when I underwent knee surgery. I had a bucket handle tear of the…read moremeniscus and I also flipped it upside down. As you can imagine, with me only being 22 at the time it was the scariest thing I had ever experienced. I was worried I would never get back to my normal. My therapist, Chris was very accommodating and supporting my entire journey back to wellness! He assured me that we would set goals and expectations based on where I was and where I wanted to be. They worked with my schedule whether I needed to be there first thing in the morning or late in the day. When I missed an appointment, they would call and hold me accountable! I loved feeling like my progress was just as important to me as it was to him. I would not choose another facility let alone another therapist! I plan on going back in since it's been about two years and I am now experiencing some popping when rotating my knee. I will update my review after my next journey!

I have been going to Buffalo Rehab Hertel Location for my knee rehab.When I started 4 weeks ago I…read morecould not bend my knee. I now have my mobility back. Garnet and his staff at the hertel office have done rehabilitation on my back and my shoulder after surgery. Ihave had great results with all of my rehabs. The knolwlege and expertise are second to no one.I would recommend Garnet and all of his staff at the Buffalo Rehab hertel office to all of my friends and family. Bernie Perillo

horrible experience. I told them I was coming in for a lymphatic drainage massage and I got there…read moreand someone wanted to chat about the various therapies they have. They charge me $130 and then someone came in with some kind of thing that was not at all what lymphatic drainage therapy should be. Dan don't waste your time or money

From the owner: Both of the owners recognized a need for increased access to Lymphedema services in the area, and…read moredecided to open a practice that offers Complete Decongestive Therapy to service the Buffalo area. Both owners having a passion for treating Lymphedema, and they are both certified as Certified Lymphedema Therapists (CLT) by the Academy of Lymphatic Studies. As this is an Occupational Therapy based practice, treatment focuses on increasing function when performing Activities of Daily Living (ADL's) and improving quality of life.

Update: about 8 weeks post-surgery I began working out with a personal trainer (at a gym, not at…read moreBRG) to safely gain my strength back. That trainer just so happened to have have worked at a different location of BRG, and this trainer left that field because "They have like 10 or 12 back exercises and pretend to make you a custom program of 5 or 6 of 'em but really they're randomly picking them." If that was enough to cause a whole career change, I am a bit disappointed with the 'custom' program that had been developed for me. With that being said: Jodi was still awesome and while the physical therapy couldn't reverse something that needed surgery I guess I'd still recommend them.

Good therapists. Appointments are often way too short. I really got tired of the lack of…read moreinteraction with therapist and patient and the high copay every visit. Didn't feel like there was really a dedication to the client.

This place is filthy. It smells like urine. My grandma needed to be changed out of the adult…read morediaper, somebody was told, and nobody came for an hour. The person that finally did it was rough. There's huge cracks around the area where they wheel people in. There's a wall railing that's not properly screwed in. The table they gave my grandma was rough enough around the edges that if she had moved her hand or arms wrong she would have scraped herself. That table also adjusted if you so much as touched it. We forgot something when we had her discharged and when I went to pick that stuff up the next morning, the lady at the front desk didn't even know she was gone. I grabbed the stuff out of her room and the bed was exactly as we left it. I would share pictures of the filth if I could share pictures on this review. The area outside is trashy. They also kept it at a boiling 78 degrees. My grandma who is always cold was complaining of being to hot. Mobody mans the 2nd floor desk in the evening. Nobody did any rehab assessments while we were there (we were there for 6 1/2 hours).

Not sure how this place is even approved to be operating…read more Old and broken furniture. Cracked and unlevel floors. Staff that is argumentative. I would give this place a zero stars.