Absolutely love Dr.O'Neils Rheumatology wellness office. Dr.O'Neil, her PA, nurses & staff take…read moresuch great care of their patients! I personally like the feel of a women empowered medical office. They truly want to get to know you and your medical history! They won't stop til they have answers and your input! If your looking for a Rheumatologist than look no further. They'll send you for any medically necessary tests and review test results with you in office or over the patient portal. They respond to your voicemails within 48 hours unless your a new patient and then it would probably be longer. Discovered Rheumatology Wellness Center in 2017 and will be here for a long time. Remember they are flexible as to your medical treatments moving forward. If your looking for a relaxing and calm office setting this is your place!

Rheumatologists are few and far between in this area, but we are fortunate enough to have an…read moreamazing one here in Cheektowaga. As you may have read before on reviews of mine that when it comes to Doctors one of the things I insist on in my or my families physicians is Compassion and Knowledge and this practice has that in Spades. Dr. O'Neil is amazing, she was able to effectively diagnose and start appropriate treatment for an issue that has just recently cropped up in a family member. So starting off, the office has a calm, peaceful vibe. Its not just the staff, the colors are muted and pastel, the music in the waiting room is calm, the staff is welcoming and the waiting room has something you almost never see in a doctors office: comfortable furniture. The Nurses and the Doctor herself are top notch also. My family member went in with a migraine brewing to a visit, and the nurses made the room dark as soon as they were done with triage and spoke quietly out of concern. The Doctor offered acupuncture (normally something they charge for) to stop it in its tracks. Now I don't know if I ever believe that stabbing yourself with thin needles is spots is a cure for anything, but within 10 minutes she felt the pressure diminish and within 15 minutes the pain was gone. This is just ancillary service btw, the actual issue that brought my family member in was nailed immediately and a proper course of treatment was started right away and that, I might add, started reversing much of the Symptomology immediately. If you have an issue that requires a Rheumatologist I highly recommend this practice.

Allison has been giving me knee injections for awhile. She's very caring, and knowledgeable. Just…read moregot a gel injection in left knee. Pain is gone so I can kneel again and return to walking and yoga! Love her and the staff! Prompt, professional and well run office! Highly recommend!

Did a knee replacement for me. apparently he did a great job . 2 weeks in I was walking without…read morehelp from a cane and now 2 months in it feels great and walking around normally and the neighbors can't believe it. I still stretch the knee every day, starting to kneel on it. Went to him because he's been doing it so long with great result from his patients, whom I've know or heard from. He could probably do this in his sleep. Plus he's down to earth with a great sense of humor.

I started coming here the last couple of weeks to get in some Prehab for an upcoming surgery. I…read morehave never had physical therapy before so this was a new experience. Everyone in the office was helpful to get me checked in and make my appointment schedule for the next few weeks. The facility is really great and my therapist is very helpful and supportive with my injury. We're creating a plan to do before and after surgery so I can make a full recovery in hopes of getting back to normal quicker. So far I'm very happy with this facility, my therapist, and the team here. They're giving me some good vibes and hopes for my post surgery recovery.

Doctors and their physician assistants and nurse practitioners listen to you. Treatment is pretty…read morecommon sense. Not test happy. BUT. Good luck getting your phone call answered. I don't have time to wait 15 minutes for a receptionist to answer the phone. I can't leave a callback number as my work hours coincide with excelsior's receptionist hours. I don't have time to drop everything and answer my phone. I don't have time to sit around, if I'm home, waiting for a callback. Plus, I work in a noisy factory where I rarely hear my phone ring. So, this is a major complaint of mine about excelsior. I've spoken to my doctors there repeatedly but apparently, they haven't changed their phone answering system or hired more people to just answer phones and take appointments. 3 stars, simply because it's so hard to get anyone to answer a phone.

I have been going to Kenmore family medicine for over 15 years. Dr. Lisa Mendonza is a caring,…read morecompetent medical professional. She gives quality hands-on care to fit each individual person. You know world full of drive-through medical practices this one offers one of a kind personal service in a caring Catholic environment. I literally drive from Derby New York to keep Dr. Mendonza as my practitioner, feel confident in their caring and compassionate, competent hands. They are a family care medical practice, treating adults and youth.

the entire staff makes you feel guilty for ever needing anything from them. if you have any mental…read morehealth issues- DO NOT CONTACT. no empathy or compassion when it comes your own health.