Absolutely love Dr.O'Neils Rheumatology wellness office. Dr.O'Neil, her PA, nurses & staff take…read moresuch great care of their patients! I personally like the feel of a women empowered medical office. They truly want to get to know you and your medical history! They won't stop til they have answers and your input! If your looking for a Rheumatologist than look no further. They'll send you for any medically necessary tests and review test results with you in office or over the patient portal. They respond to your voicemails within 48 hours unless your a new patient and then it would probably be longer. Discovered Rheumatology Wellness Center in 2017 and will be here for a long time. Remember they are flexible as to your medical treatments moving forward. If your looking for a relaxing and calm office setting this is your place!

Rheumatologists are few and far between in this area, but we are fortunate enough to have an…read moreamazing one here in Cheektowaga. As you may have read before on reviews of mine that when it comes to Doctors one of the things I insist on in my or my families physicians is Compassion and Knowledge and this practice has that in Spades. Dr. O'Neil is amazing, she was able to effectively diagnose and start appropriate treatment for an issue that has just recently cropped up in a family member. So starting off, the office has a calm, peaceful vibe. Its not just the staff, the colors are muted and pastel, the music in the waiting room is calm, the staff is welcoming and the waiting room has something you almost never see in a doctors office: comfortable furniture. The Nurses and the Doctor herself are top notch also. My family member went in with a migraine brewing to a visit, and the nurses made the room dark as soon as they were done with triage and spoke quietly out of concern. The Doctor offered acupuncture (normally something they charge for) to stop it in its tracks. Now I don't know if I ever believe that stabbing yourself with thin needles is spots is a cure for anything, but within 10 minutes she felt the pressure diminish and within 15 minutes the pain was gone. This is just ancillary service btw, the actual issue that brought my family member in was nailed immediately and a proper course of treatment was started right away and that, I might add, started reversing much of the Symptomology immediately. If you have an issue that requires a Rheumatologist I highly recommend this practice.

Smart. Knowledgeable. Great staff. Doesn't keep you waiting and waiting. Very good teacher and…read morealways has med students in the office. Deft touch.

I can't say enough good things about Debbie D at In Touch Pain Management. She is not only highly…read moreskilled but also incredibly personable. From the moment you meet her, it's clear that she truly listens to your concerns and takes the time to understand your unique situation. Debbie works with you, tailoring her approach to meet your needs, and makes sure you feel comfortable throughout the process. Her compassion and professionalism make all the difference. If you're looking for someone who genuinely cares about your well-being, I highly recommend Debbie D! The office is clean and check-in is always a breeze, the girls up front are always so sweet and personable too.

Very organized and professional operation. The bad reviews are likely from people who had their…read moreurine test bad or who were playing games. This place is on the up and up! Great office staff, caring providers! All around well run place.

I've been a patient of Dr. Oza for some time now, and I can confidently say he is one of the most…read morecompassionate and thorough doctors I've ever met. One thing that sets him apart is that he actually takes the time to review your medical chart *before* meeting with you, which makes every appointment feel personalized and efficient. He's not only knowledgeable but also incredibly attentive. Most of my messages through the patient portal are answered directly by him, not the staff, which shows his dedication to patient care. The office is spotless, and the staff is always warm and welcoming. From the moment you walk in, you feel at ease, knowing you're in good hands. I highly recommend Dr. Oza to anyone looking for a Rheumatologist who genuinely cares about your well-being!

Everyone in the office has been spectacular towards me & with helping me with everything concerning…read moremy diagnosis. Dr. Sweet she is a prayer come true to me in all I have to say for my health. Feeling and getting better hopefully. Thank you.

My recent visit with Dr. Wilk on 09/11/24 is still on my mind as being one of the most useless doc…read morevisits, I have had in a long time. This was my first visit with him and will be my very last. Unfortunately, my regular doc has left the practice and through default I saw him. Not impressed at all. Not personable, went on and on regarding my bone density test, apparently assuming I knew what he was talking about. I told him I was having difficulty with my Fibromyalgia, and he quickly stated, "there is no treatment for that". Under diagnosis he treats, online, clearly lists Fibromyalgia a one he indeed treats, (Dr. Raja treated me for this and diagnosed it.) He quickly changed the subject to my RA and treatments available. I told him I had not made a commitment to those treatments at this time. And that was that. No physical exam, no words of encouragement, nothing. Come back in six months and you will be seeing the PA. When I got home under today's diagnosis, he had put down a diagnosis he never discussed with me, and I had never heard of. When I looked up Toxic Myopathy, that diagnosis refers to a patient who has muscle pain due to drinking too much alcohol? What??? Oh no, last straw, not going back.

I have been going to Invision Health for several years. All the chiropractors there are great and…read morereally take the time to help you. They always take you at your appointment time and are very good at navigating through any insurance issues you might have.

I love my doctors, GP, NP and OB very patient and attentive to my needs. Never an issue. They are…read morepretty heavy on portal usage and callbacks so getting to someone on the phone first try isn't happening. I'll say the practice needs to hire a decent cleaner for the rooms. They are so dirty and dusty! The reception and waiting area is pristine and smells lovely, that care needs to be carried throughout!

The idea of "masking" for every sniffle is a craziness in this office must stop…read more No - you will not catch my sinus infection, I'm negative for CoV. Why push masking on everyone with a sniffle. This only serves to create an issue where there shouldn't be one. Again, as many note in their reviews, the front desk personnel may be following orders but some do so in an arrogant manner. This seems to depend on the staff member. I have a greater issue - one of the front desk personnel wiped her nose ALL over her hand. My doctor visit was great but to see this on my way out...

I see Dr. Booth and Autumn and they are both great. They've listened to all my concerns and help…read moreget me the care I need. However, I was signed up for the mental health program through Integral Health. Nobody ever informed me how the billing would work and that it would be included in my Primary Care statement. After 6 months of seeing my "therapist" I got blindsided with a $500 bill for my 2025 sessions. I was never given a bill for the 2024 sessions or informed that it was covered by my insurance. My "therapist" was late to every session and I don't think I got a full 30 minute session ever. I've been with PCWNY for 15+ years and I'm so disappointed that I was bait and switched by this third party program that did nothing for my mental health other than make it worse.

I just wanted to put a shout out to the receptionist Akira. She was on the phone with a patient…read morewhen I arrived, and she was very pleasant, patient and informative!! A great employee!!!

This is a horrible practice... they will drop you from the practice for no reason other than the…read morereceptionist or whoever answers the phone having a bad attitude that day. Definitely do not recommend!!

Receiving post-op care today for our most recent surgery. Great location, very convenient from…read moreAntoine the Southtowns. This is a very modern facility, clean and aesthetically attractive. The professional staff is very kind, considerate, and knowledgeable.

I've been coming here for years and so has my family. My primary is Dr Nataro and his Pa Noel,…read more they are fantastic and very compassionate