Absolutely terrible experience from start to finish. When we first walked in, we stood waiting for about 4-5 minutes before anyone greeted us. After being seated, we sat at our table for about 7 minutes before anyone acknowledged us. A woman eventually came over, apologized, said our server was busy, and took our drink order. About 5 minutes later, our actual server came to the table and asked what we'd like to drink. We had to explain that someone had already taken our drink order. At that point, we had already been sitting there for around 12 minutes. We asked if we could go ahead and order our food. While our server was taking our order, two drinks were dropped off, but the other two never arrived until another 5 minutes later. It took roughly 15 minutes just to get drinks. We then waited about 25 minutes for our food. When we asked our server where it was, she responded with an attitude and said, "What do you want me to do, yell at the kitchen?" Another 7-10 minutes passed before food finally started coming out. At one point, someone brought a dish to our table and asked if it was ours. We told them no because it looked like an appetizer and wasn't anything we had ordered. A little while later, we saw someone come out of the kitchen carrying what was actually our food, but instead of bringing it to us, they went to a couple of other tables asking if it belonged to them. We told them that it was our order, but they took it back into the kitchen anyway. The food then sat in the kitchen for another few minutes before they brought the exact same plates back out to our table. Even then, only about half of the order arrived. The food that did come out was cold. Every order of fries was cold. The wings were cold, overcooked, and barely had any seasoning on them. Our ranches were missing, my vegetables never came out, and I wasn't even given a fork for my mac and cheese. The mac and cheese itself was cold as well. When our server finally came back several minutes later, we politely explained that the fries were cold, the mac and cheese was cold, we still needed ranch, and I needed a fork. By this point, we had already been waiting around 40 minutes since walking in and were so hungry that I didn't even bother mentioning the wings. Items slowly started coming back out one by one. The replacement mac and cheese looked completely different from the original, which made it seem like the first one had been sitting for quite a while before it was served. To make matters worse, today I have been dealing with some of the worst food poisoning I've ever experienced, which I strongly suspect came from the wings. I've been throwing up for the last two hours straight and can barely get out of the bathroom. I'm from out of state and had plans for today that I've had to cancel because I'm too sick to leave the hotel bathroom. Between the extremely slow service, missing items, cold food, poor attitude from our server, and getting sick afterward, this was easily one of the worst restaurant experiences I've had. If you're considering eating here, I would strongly recommend going somewhere else. read more

The perimeter of the building was a bit rough, with street people loitering around, poor lighting in the parking lot, and a busted-out front door with plywood installed. However, once I got seated inside, it was 5-star server Charlie that handled her business! Quick and efficient, asks the right questions, suggests appetizers, and makes the dining experience memorable. Loved the onion rings and boneless wings! Also loved the team concept at BWW, 3 different servers checked in with me, bringing drinks or entrees along the way. Thank you CHARLIE for superior customer service! read more

Me and my boyfriend decided to eat at this location and it just felt sketchy. The front door was broken with a wooden plank to "fix" it. Our server was in the bathroom the majority of the time. He only came out to collect the check. Overall not a great experience read more

Great specials ! Buy one get one on wings was crazy cheap . 20 Wings total , appetizer combo & 2 draft beers for $54 . Haven't paid such a low price for lunch in a long time . Server was very helpful on down loading the app & getting us the deals for that day !! read more

We ordered their special 20 wings and a fry online on Sunday. We arrived at pick time, checked in and then proceeded to wait another 50 minutes. The host checked multiple times. While we waited, 3 orders were picked up, one person ordered at the bar, received their food, and were almost done eating. Other than that it was pretty empty. Just as we were asking for a refund the order was "magically" ready. It was cold and had obviously been sitting for a while. They intentionally held the order. The only explanation I can think of is the staff deemed the tip not enough for pick up. But the thing is, we still tipped just not as much as we would've for sit down. Either way, the behavior is vindictive for no reason. read more

Service was horrible and I ordered my food online. Paid $70 for this meal half of my order was not in there and because I ordered from Uber eats online no one asked my phone call so I was just out of money and with horrible service and terrible food that was cold and uneatable. I would never order from this place again. read more

I don't usually leave reviews, but my recent visit to Buffalo Wild Wings was frustrating enough that I felt it needed to be said. From the moment we walked in, it was clear the staff was overwhelmed or just not interested in providing a good experience. We waited nearly 20 minutes to be acknowledged at the host stand, and once we were seated, it took another 15 minutes just to get water. Our server seemed distracted and forgot parts of our order--not once, but twice. We also had to remind them about drinks we had already ordered, and when the food finally came, it was lukewarm and missing sides. Getting anyone's attention was nearly impossible, and we weren't even offered an apology for the delays. I get that places can get busy, but this wasn't just slow--it was careless. Definitely not what I expect when going out for a casual meal. Not sure I'll be returning anytime soon.And they have too many gay workers that just walk around all sassy.:( read more

We tried again 6 months later and not much has changed. Here's the update this time- Our server was Lex who was very nice but we didn't see her much after the food was delivered. It started off so good but went downhill. I didn't care for only Spanish speaking TV shows on all the TV's. Maybe one English speaking station would be nice. The appetizer arrived after the main meals did. Never got the bill or saw our server after all the food finally got delivered. We walked to the front counter and said we'd like to leave. The manager was there and no apology or anything from her. No cole slaw w/entree The runner dropped off the appetizer rudely, loudly and ran away startling everyone at the table. 2 entrees several minutes after 1st one's. Pro tip- bring everyone's food out at the same time. Food was good but poor service didn't make up for it. Based on all the reviews, our issues are very common. read more

Shelbylynn was our server tonight and we'd come back just for her! Our food and drinks were amazing (highly recommend the cookie skillet:) ), we had a great meal. read more

Dined at Buffalo Wild Wings on 10/12 around 530pm. The place was pretty empty and got there early knowing the Bronco game would pack the restaurant. The girl who sat us mumbled a few things to us and brought us to the booth. We finally figured out what we wanted and while other tables were being served , but no one came up to take our order. We decided to use the QR code and placed our order on our phone. About 10 minutes go by and still no soda or appetizer. We finally flagged down a waitress who turned out to be super nice assisted us even with it not being her table. My food eventually came out, but my dining companions didn't. We asked her where his food was and said it should be up soon. About 15 minutes go by and we flag down Olivia who was the assistant GM. She was super helpful and was able to get my friends wings right away. She took off his wings from the bill and apologized. For the waitress assigned to table 113 you got zero tip from us and we gave the waitress who helped us out the cash tip. Food: 4 stars. When the food came out it was hot. Ambience: 4 stars. To the mgt of this restaurant: get rid of ordering off the phone and have the waitress actually work instead of sit by soda machine and drink soda and talk. That way the waitress know they have tables instead of just standing around. read more

Buffalo Wild Wings - Onion rings - American Near Me - Denver, Colorado

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Would never recommend a BWW to anyone and unfortunately this location was no exception. The waits were always long so we decided to sit at the bar and were served by a nice bartender. We just had some beers and skipped on their chicken because we just don't care for it. Got some happy hour pretzel bites and they took an hour to come out. The place was pretty empty so you gotta wonder what goes on back there. If there was a better wing place around this area I would probably choose them. read more

Buffalo Wild Wings - Pretzel bites - American Near Me - Denver, Colorado

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Worst experiences with the store every time, missing items, stolen deliveries, and no one at the restaurant cares. Not their fault, no concern for the inconvenience caused, just have a nice day and move on. I will not order from this location again and advise all to stay away, you'll be disappointed and hungry if you decide to gamble on them. read more

We had a group of 11 adults after sitting here for 45 minutes waiting in one server then we got handed off to another server who actually did her best! And we are asked to leave after we were having a good time after 3 hours of being here enjoying my family. this place smells like piss when you walk in and I ordered a salad as soon as I sat down and didn't even receive a salad until AFTER my wings were brought, cold and not even with my whole order. Then when the Manager officially showed up for her shift she chose to TELL us to leave before we even paid. And the manager chose to say "oh well we still took your money" as we all left. All I can say is we won't ever return to this "establishment" ever again. Kitchen rating 0, Staff rating 4 only because the young lady who DID serve us was so attentive and kind, Manager rating 0 - when she chose to come in. And we did nothing WRONG. We as a family of minority's were coming to celebrate. And were discriminated against. A reminder as to why I stopped going to any Buffalo Wild Wings Establishment was reinstated. read more

Huge shoutout to Olivia and Marshall, the amazing managers at Buffalo Wild Wings Stapleton in Denver! Their generous donation of wings will help feed the youth attending our Bridging Sports Career Exploration Fair next Wednesday at the Athletics & Beyond Family Wellness Center in Montbello. Thanks to them, our kids will enjoy a delicious meal while exploring pathways in sports and career development. We truly appreciate the support and community spirit! read more

Buffalo Wild Wings - Youth Career Exploration Flyer - American Near Me - Denver, Colorado

We order fries and I know the new policy what comes first, but I ate my wings, the other guy ate his burger and fries, I order fries with my wings and I finish them off and the fries never got to me, he ate his food and his ranch never got to him, my wings were cold by the time I got them I told them and they said let me get another one out, they never came out, I come here, but this time it was so bad, the wins were cold, no fries and no ranch at all. read more

Our server was Idalia , she took way to long to bring out our food we got there before their dinner rush. We ordered 20 pc traditional wings that took about 1:30 for us to wait for her to even acknowledge we never got our food. There were about 5 tables that were later on seated and they all received their food & ordered way more food than we did. The only thing we did get were drinks & that's all.... read more

Buffalo Wild Wings - American Near Me - Denver, Colorado

It took a little long to get seated and the ambience is a little "old" and could use updating. but otherwise the service was actually very good. Our wings came out quickly and we're hot and flavorful. Our waitress, Jeiny was really nice and was prompt to keep our drinks refilled etc. read more

Buffalo Wild Wings - American Near Me - Denver, Colorado

Good food but the ranch taste like "hidden valley ranch" ranch is ranch,excellent service, and was willing to let us stay to see the rest of the UFC fight. F###ing awesome fights!!!! read more

I just moved into the Central Park nbhd and have been trying some of the local restaurants close to where I live. Etais Bakery is pretty good, the service is what I expected from a restaurant where you get in line, order and they bring your food to you. The food is ok as well. Certainly worthy of a return trip. Four Friends service and food would rate 4 stars from me, again worthy of a return visit. Chipotle is what it is. Fresh food served quickly. That leads me to Buffalo Wild Wing's. I'm looking for a place to have a burger, fries, a beer and watch a sporting event on the boob tube. After watching their ads on TV I was expecting a huge crowd of rabid sports fans watching sports on TV, enjoying their burgers and hot wings. NOT! I thought possibly a buffalo might even show up. NOT! I even expected a bartender to be behind the bar ready to pour me a beer when I sat down or even 5 minutes after I sat down. Not! That only took 10 minutes so I suppose patience was in order. I'm not sure where the bartender, Jaxx, was but she wasn't serving customers at the bar. When I asked the couple, about the only couple, sitting next to me at the bar where the bartender was, I was told "she'll be back". And she did return, took a minute to recognize another customer, me, was at the bar, ok there were three others at the bar so it could have been difficult seeing me and asked "what can I get you". Not all that welcoming but maybe the fact she knew it wasn't going to be a big night for tips why be courteous. I ordered a beer and the Mushroom Swiss burger with fries. The fries were pretty good, the Swiss burger was as they say "over" way "over" for my palate. Not the bartenders fault but she could have asked "How's the burger", which didn't happen. The beer was tall, cold and delicious. No complaints. There are plenty of TV's behind the bar and I was watching a baseball game until two dudes sat at the bar and asked Jaxx to change the channel to a basketball playoff game. It would have been nice if she would have left one of the TV's on the baseball game but instead two of the four TV's were changed to basketball and the other two were left on a hockey playoff game. Again just ask the only other person sitting at the bar what they're watching and leave one of the TV's on that channel. That's called customer service, which is lacking at this Buffalo Wild Wings. read more

Wouldn't recommend eating here. I was seated at my table and waited 15 minutes before i got up and left, because a server never came to greet me us or offer water! read more

Entirely positive experience. BWW may have gotten the memo that they need to be price competitive; their 10-wing/12-dollar lunch is a good deal. In my opinion there is no better way to eat anything potato - based on flavor - than BWW wedges, dipped in ranch. Yum! And though there are many competitors in the world of chicken wings, BWW's are the biggest and best - as long as you order Asian Zing. Double Yum! read more

This location takes forever to bring your food ..... they will bring the WRONG order.... Take forever to bring your correct order (with no apology or anything) and then they chase you out when you pay with a card, asking if you paid?!? Seriously, worse place to take yourself or anyone. Save yourself the time and money! read more

Placed a web order that was supposed to be ready by 6:00 but was not ready until 6:30. When we got home, the package had almost as much sauce on the outside as was on the wings - they were barely dressed. Turns out that they didn't include all the condiments either. read more

The good is the staff, all are amazing. The bad, management! The orders we've placed, since COVID was over, have come out at different times. When mgmnt was as asked about it they said that they want to go out as soon as it's ready, which makes zero sense. If every other restaurant can bring food out at same time why can't they figure it out? read more

I was outside the restaurant and ordered from their website. I ordered 15 wings and a regular side of fries - (about $25). The order would not have been ready for 30 minutes. I didn't want to wait that long so I went in and ordered the same thing from one of the servers ($29). I showed the server my online order and asked about the $4 difference, their response, "we charge a carry out fee". The $4 was not going to break the bank - I just could not get past being charged to eat my food in the comfort of my own home. #unbelievable read more

I ordered the wedge salad and it looked nothing like the picture in the menu. I asked for a knife to cut the wedge and chicken was informed that the restaurant doesn't have any knives. I thought I was on a flight instead of a restaurant. Made it tough to cut chicken and the wedge. Ended up using fingers because I bent the fork trying to cut. Last time I went to this location, they didn't have any catchup for fries. Online beer menu is never updated. Good selection of beer but never seems to have the one I want on tap. Luckily they had a decent replacement. Place is good for watching a game or 2 but not if your hungry. This chain normally has some of the best burgers and fries in my opinion but this location does not live up to the BWW name. read more

Poor service. Got charged twice. Had to order online. Wings were cold. Fly in my beer. All 3 beers were 7/8 full. Runner was slamming food at tables with no communication. Hot BBQ and Sauce Sauce were fire. 2 at best. read more

Buffalo Wild Wings - a glass of beer on a table - American Near Me - Denver, Colorado

Today I ordered online from this location and had the worst experience ever. I ordered around 1232pm and had and estimated pick up time of 1250pm. I understand it is an estimated pick-up time but I was there right at 1250pm. I waited 10 minutes after I got there for someone to notice I was standing there. There was another person that was there to pick-up their order too. The manager finally came and asked if we had been helped and I answered no. She asked if we were picking up and we gave her our names. She came back and said our orders are being bagged and should be out shortly. She came out and handed the other person their food and didn't say anything to me. Waited another 5 minutes and someone else came to me and asked me again if I had been helped. I gave him a stern no and told him I was picking up an order and gave him my name. He walked to the kitchen and never returned to give me an update. Another 5 minutes passed, and another server asked me again, have you been helped? I told her that I would like my money back. I told her when I placed my order and when my estimated time for pick-up was. She looked at the time on her phone and said she was going to speak with the manager. She returned and asked for the name on the order. She went to the kitchen and came back and told me the order was almost ready. I started a review within the BWW app. The manager finally came out with my order 25 minutes later. She called my name, and I ignored it as I was busy leaving a bad review. She asked again and I told her I heard you, but I made her wait until I was done. I finally grabbed my food, and she started to explain to me what happened. I just simply walked away as she was talking. Apparently, they messed up my order and started it over but never once did they communicate that with me. I have never had such a bad experience like that with a such a terrible management team in my life. I was never rude, nor did I speak badly to them. Just grabbed my food and left. read more

I hadn't been to a BWW in many years, giving up before because of their seeming inability to serve hot food. Well, nothing has changed. Over a decade later and they still serve you cold chicken. This franchise is hopeless read more

Horrible customer service. This place is literally one thing... A wing joint that plays sports . I come in to eat some wings and watch the Phillies play the Braves, while the game is in the third inning . I notice the game is not on literally any of the hundred TVs in the entire bar so I ask if they can put it on... I asked the bartender, but she was too busy eating food. Then I asked our waitress and she even asked which TV I wanted to put on, but then she never put it on.. Ate my entire meal, got my check and walked out and they never put the game, national league division series mind you on any television in the entire bar . It's almost like they were completely clueless . read more

We waited 40 mins to get seated, we finally get seated and waited 20 mins for someone to take our drink order ONLY! We decided to order online thinking it was going to be a better experience. We wait another 30 for JUST OUR WINGS! when we were almost done eating, we noticed we still haven't received our fries and other things we ordered. Mind you, we never got napkins or plates for forks. No one had checked up on us. At this point we haven't seen our waiter since she brought us our drinks. We finally get our cold, stale fries. And at this point I just want to leave so I ask for a box. Our waiter a young lady with glasses rolls her eyes and then takes 20 mins to get a box. Of course I didn't even wait any longer for the box. We got up and left. Worst service of my life!!! read more

Came here my last night in Denver, with coworkers. Not very busy, plenty of parking. Mellow atmosphere! Plenty of seating. Jeremiah was our server for 10+ people. All paying separate. Get to that later!!! Took our drink order- was a little slow to get them, but they came. But getting a refill was rough... never keep a customer thirsty.. Food was good, I got the everything pretzel bites - all 5 big pieces. The cauliflower wings were decent, as the fried pickles. Got me the traditional wings, bone in with original sauce/ garlic Parmesan. Pretty good- 18pcs for $20. But our order got lost, took upto 1/2 hour to get- after asking. Empty trays piling up on our table, with empty glasses.. waiting for refills or order another drink.. when we asked for our checks, none of the receipts were correct..but everything got paid for.. I'm gunna try the burger next time, with fries! read more

We went in and wanted wings to go and waited 5 minutes for a to go server to greet us and didn't get that so we decided to go the bar and order a drink and our to go food.. the bartender at first was great but then we proceeded to wait almost 40 minutes and our food was still not ready and so we were looking around and saw all the workers including our bartender Khori just eating at a table in the bar.. and then our food came out warm not hot after waiting that long .. I'm a manager at a restaurant and would never be proud of that service and we paid about 100$ for our order .. so disappointed that I paid my hard earned money on the disappointing service and just warm food .. do better read more

My coworker and I walked miles looking for sustenance. We saw BWW and thought, how bad could it be? Let's just say that it was so bad we didn't even get to our table before refusing to eat here. The floor is so disgusting it reminds me of a bad chucky cheese and the smell in the lobby is likely caused from a deceased customer they been hidin'. Feel disrespected. read more

Do not order takeout from this place. The wait time was estimated to be 2:00 PM, and I placed my order at 1:30 PM. They had me waiting until 2:40 PM, and half of my wings were missing from the order. The service was terrible, with rude female servers, including one with pink hair. Spent 60$ on wings and got 20 wings out my 60 wing order, sides were correct, no sauces (up charged on that). I understand you are late and behind but unacceptable when it's wrong. read more

Honestly so terrible. It was a Thursday, BOGO boneless wing night. We're greeted by a man who can't seem to speak up, look at us, or be helpful at all. He says we can "go find a table if it's open and if it's not we should come back to him." ??? What ???? After making him repeat himself multiple times, we walk past him and find a table. A nice waitress comes and gets our order, low-key fat shames us for ordering as much as we did, and leaves. Then the confused host guy brings us a plate of cold fries. We return the fries. I see my beer sitting on the bar losing all foam and fun. It's been 20 minutes. We get up, and we leave. I totally understand being understaffed and I've worked in the industry -- the way to solve this isn't by continuing to seat people wherever and give them cold fries !! It's to stop seating people !! Idiots. So dumb. Will not be back. read more

They no longer have buy one get one free for bone in. I wouldn't pay full price for the quality of wings I get here. What's up with servers not wearing masks in Denver? read more

Ray was genuinely the best host/server I have ever had at any point in my entire life. From the second we arrived to the time we left he was the most kind hearted and attentive server you could ever ask for. Truly words cannot describe the level of joy he brought to my life through my time here. I will never forget him and if I was rich enough I would hire him to be my best friend. Pay him the most money possible and never lose him or I'm sure you will have lost a treasure as great as the hope diamond. He restored my faith in humanity and I hope only to meet more people like him in my life. If you visit this location for the love of all that is holy ask for ray and tip him all the money you have left in your bank account read more

Showed up to watch Nuggets with 2 kids and grabbed a seat, ordered via the QR code and waited. Server showed up and brought drinks and they were busy. 1 + hour later still waiting on food! Sadly the little one was the last to get his kids cheeseburger and was almost in tears by then. Server, not her fault, apologized and sent manager over. All the manager did was apologize and make excuses. Food arrived in batches and fries were cold and hard. Never again. read more

Where do I begin waking in the place was just a mess! The first red flag was when are water had parts of food in it. It seemed that they were under staffed everyone seemed over whelmed including the supervisor. The appetizers arrive 1 1/2 later but felt like they were sitting under heat lamp for at least 30 minutes. No forks we were stuck there for 4 hours bc slow food,slow service,took forever to get the check. On top of all of that I woke up with an upset stomach throwing up there old food. I would never recommend this place to anyone just disgusting! read more