I ordered 20 boneless wings and received 20 bone in wings. Do not order from this Buffalo Wild Wings read more

Buffalo Wild Wings ‘GO’ - Bone in wings I didn't order - Chicken Wings Near Me - Evergreen Park, Illinois

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Ordered a 20 piece for $20 bucks plus Lg Fries included And a BOGO Chicken Sandwich All of the food was COLD plus Im Missing That LG FRIES? Im So Disgusted that Im Am Through Ordering Anything For Delivery???? These People who Deliver Just don't Get it Without Customers U Can't Exist or Make Your Money???? read more

Buffalo Wild Wings ‘GO’ - Supposedly a Large Fries? - Chicken Wings Near Me - Evergreen Park, Illinois

Got our order completely wrong on Super bowl Sunday when we ordered 4 HOURS AHEAD OF TIME. Made me fill out a form to dispute the wrong order and have yet to hear back from them. Garbage business needs to be shutdown read more

Noticed the new BBW GO earlier this week and decided to order for pick up today. Placed my order at 434pm and was advised pickup was at 509pm. Checked the food tracker at 500pm stated food was being prepared. Got to restaurant at 510pm and the tracker had disappeared, ok great food must be ready. Go in food still being prepared, wait in the car until 520 go back in food still being prepared, back to car, back in at 530 guess what? YEP food still being prepared. 538 PM I'm given my food. Food was good, hot and fresh no complaints with the food. But the wait is ridiculous, either update the tracker or provide more realistic wait times. read more

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The experience the service everything was great even the food loved it my first time ever going

The manager Anthony was exceptional & kind for me & my family; recommend this place for others.

Should be called "Buffalo Wild Wings NO!" Because no one will answer the phone to take your order, only to put you on hold several times... My wife called this location to place and order. The cashier answered the phone and says please hold. 2nd time cashier comes back to the phone and says the same thing. 3rd time.... Same thing totally 13+ minutes. So I decided to call at the same time from my phone and was placed on hold for 16+ min. On the cashier finally asked, took my order. I politely asked her to speak to a manager, and guess what she says?????? Please hold...... do yourself a favor and get your chicken from somewhere else. read more

Buffalo Wild Wings ‘GO’ - How long I waited before someone finally answered to asked me for my order. - Chicken Wings Near Me - Evergreen Park, Illinois

Horrible service, even the managers seem dimwitted. Cancelling orders, claiming to never receive them etc.

Service was horrible, African America woman who worked at 7:45 pm on 6/21/25 that claimed to be a manager argued with me about receiving all the food I purchased although I was missing 20 wings ....she decide to be combative and argue with a customer and call the police because she doesn't understand the proper procedure when the employees makes a mistake. read more

Time after time, this restaurant continuously gets orders completely wrong. It's not even explainable atp but year after year this location seizes to get better. The community that frequents this location should demand better service and standards from this franchise. I don't live in the area but when I'm in the area this is the closest location, with that said I've visited here since they opened at least 3-4 times out the year. THEY'RE NOT IT read more

I ordered delivery from here yesterday via DoorDash. I have the DashPass and saw that DoorDash has an exclusive partnership with Doritos. This location serves Doritos Flamin' Hot wings in both traditional and boneless. I ordered 10 traditional wings and 10 boneless wings. The sauce was unlike anything I've had before -- it has the spicy kick and Doritos flavor to it, but it's also gooey and a little sweet where it might be mixed with a bit honey. I was able to handle the spice, but it's not really something I'd want on the regular. I still prefer the regular medium spice level Buffalo sauce -- call me basic. I also ordered a side of cheese curds. I'd recommend that you try this flavor at least once, since it's limited time, and it also comes with a bag of Doritos flamin' hot chips. read more

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If I could I would give this place a ZERO. DONT come here, unless you want to waste your time. Gave me our food COMPLETELY wrong and then didn't want to re make it. 2 of the girls with piercings were EXTREMELY rude and kept trying to claim that we just wanted free food. Then, had us wait 40 minutes for our new food and still gave is attitude. DONT COME HERE! read more

I'll start with the main thing you need to know here; the wings still had feathers on them and weren't cut or cleaned properly. This place deserves every abysmal review it has. I am not someone who just comes on Yelp to vent, I give very few places 1 star. The customer service here is the worst as well. Once, I tried to call in an order since I was driving. The lady put me on hold. I just kept driving towards the store figuring maybe they were swamped, giving them the benefit of the doubt. I get there, the store is dead, no one is there, I've been on hold 18 minutes at this point and the workers are in the back blasting music dancing and singing along. When they finally came out with my order, I asked them, did you forget someone on hold? They just stared blankly, I told them Why did you leave me on hold for 18 minutes, she literally just walked in the back and didn't answer me. They also got my order wrong on top of that. Go to Wingstop, save yourself a headache and probably some food poisoning. The many sauces are overrated too. Their hottest sauces have no flavor its just like acid in your mouth. read more

I really hate to see people out of work but this place needs to shut down. First off the service was terrible. I sat at the register for about 5 minutes and no one came to front to help. ‍When she finally came to the register she was unapologetic and not attentive. I had to repeat my order to her over and over again. With that being said my food was still wrong. The order came out wrong twice. Asked to speak to the manager about it. He gave me an attitude and asked if I wanted a refund at this point I did. But the food was horrible anyway. The chicken was over cooked and hard. My fries were stiff. Like they had been cooked over and over again. The store itself was dark and cold. Smelled like marijuana and stale grease. Never ever again will I visit this place read more

I don't know who told me to check out this place because it was so good! UGH! The wings were awful, and the tots were hard and over cooked. I wasted $17 seriously! I don't know which is worse this place or wings stop down the street from there. Thank you for nothing! Can I get my money back please? read more

Wish I had read the reviews first but since moving back to the area ordering from this location has been a nightmare. Everything is always burnt, overcooked and dry to the point that I can't even bite into any of it. Look at this burger. I would be ashamed to send something out looking like this and of course there was no seasoning on the meat at all. I couldn't even bite through the bun it was so hard on the top and bottom. The little nuggets, are more like ping-pong balls. I can't call them boneless wings, I dropped one and it literally sounded like a ping-pong ball or my knuckles hitting the table. I got rewards points for each disaster of an order but they can never get it right. There was not ONE edible wing out of the 20 I ordered. And I gave them a chance switching to ordering for lunch when they first open, hoping I'd get the freshest, best they have to offer but nope!! Still inedible. They need retraining from the top down. I never had issues with the food in Mt. Prospect or Schaumburg. They are shaming the brand but they'll never get another cent out of me. Luckily, these were delivery orders. I never would've left the store with this garbage. Not to mention on the last order, I got 3X the amount of celery they normally give and ONE bleu cheese dipping cup for that and TWENTY wings. read more

Buffalo Wild Wings ‘GO’ - Chicken Wings Near Me - Evergreen Park, Illinois

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The chicken was dry and nasty. It was definitely reheated. Don't waste your time or money here.

i came in one lady was snapping off on her wait...... then they made me wait 30 minutes for 10 wings omg!!!!!! then they were cold!!!! the girl with the three nose rings had a attitude i will never return read more

HORRIBLE! The wings were OLD/VERY HARD not tasteful at all. I spend $23.00 and could not take them back because I lived too far AND the QR code on the receipt did NOT work. The receipt didn't even seem legit. I was already told that it was NOT good but wanted to try it for myself. I was so disappointed and angry because I spent too much money to just throw them away. I WILL NOT go to another BBW again. read more

Waited an hour and 20 minutes for my order. was never completed. Waiting for my refund. Shut this place down already...

I don't like to leave bad reviews because I know working in the restaurant industry can be a lot. especially if you're young still learning however I've given this location the benefit of the doubt wayyy too many times. Im a simple person when it come to wings I typically order a honey bbq and regular hot. Every single time I've ordered from here besides the quality of the food being poor my order is made incorrectly I for some reason kept receiving their spiciest wing sauce instead of regular hot. I love spices and spicy food but when you get off work and you want to relax you don't want to be unpleasantly surprised by spicy wings it's annoying as hell. read more

I ordered my food @2259, pick up was 2320, I drove almost 30mins in the blizzard to pick up my food only for them to print me a receipt. They literally told me they're closed. They need to change the bad worker before it's too late. read more

Service sucks. They never have anything you want... lady at the front register said she wanted to quit.. they gave me extra sauce in a plastic bag... read more

Buffalo Wild Wings ‘GO’ - Chicken Wings Near Me - Evergreen Park, Illinois

The worst I think that sums my food experience up and got allergic reaction from the food.

A nice young gentleman, I believe by the name Austin, helped me out the other day & made my first experience with Bdubs GO great! He was communicative & always had a smile. Made the small store feel a bit warmer. Will be coming back. read more

This location is working out the kinks. Waited 2-1/2 hours for a Saturday night order of boneless & bone in wings. Ordered through the BWW App. The App tells you when the order is ready, but apparently this location is having issues. When I went to pick up my order, they didn't even start it yet. Had to wait an additional 1/2 hour. Poor customer service. Hit Wing Stop next time! read more

The employee who helped me was nice, food was hot but I picked them up right away, only problem that bothered me and my partner was that they were smoking in the kitchen which is obviously a hazard. read more

This place microwaves their wings. They reported that my food was picked up but when door dash called they said they still had my food sitting there. So what did they do? Microwave my food. The ranch container was melted and fries were stale. Never ordering from here again. read more

Made an order for lunch today. Get the order delivered and this place decided to put old burnt fries inside my order. Totally unacceptable

I ordered food with some coworkers for our lunch and both of our Buffalo ranch wraps were wrong. I wanted no lettuce and instead got no lettuce or tomato, the tortilla and chicken were hard and dry, there was barely any sauce inside and I doubt it had ranch in it (there was none that we could see or taste) my coworker wanted lettuce and had maybe 5 shreds in it and had the same issues with the sauce and dryness. The ranch cups are so incredibly small (they used to be bigger and they charge the same price) and they're filled half way, such a joke. We got multiple comments that these were "the saddest wraps" some people had ever seen. We were disappointed to say the least. read more

Every single time I order from this location they always mess up my order!! These bone wings were supposed to be buffalo and they actually had no buffalo sauce at all!!! Corporate really needs to send district manager to check what's going on with this location! read more

Buffalo Wild Wings ‘GO’ - Chicken Wings Near Me - Evergreen Park, Illinois

Bad service. Couldn't even use the bathroom and employees were rude. I wouldn't recommend this place at all

Terrible service and food quality. Please don't waste your time find another location.

Placed my order at 8 something tracker said food will be ready at 10:10pm. I go to pick up my order as it states that food is all ready. When I go in my food isn't ready yet. I had problems with the lady there and she screaming to the back asking if my order was ready . My food was never prepared , she told everyone in that place we had to wait 10 minutes because they just put another batch in. So you're telling me that they had two hours to complete my order and still have to wait more Time. it's ridiculous! Never again ordering from here, everything is horrible. would not recommend read more

Consistent with the recent reviews, the manager at this store was disrespectful, aggressive, and incomprehensible. I showed up at 8 for an 8PM pick up and food wasn't ready. I was told it'd be ready "in like 45 min, idk man." I go home, call, confirm it's ready and my wife went in to pick it up. She arrives and no food in the tray so the employee says it was stolen. My wife asks what they're going to do to make it right and was told they can have a new order ready in an hour. My wife asks for a refund he said "call corporate" and so she asks for managers name and he says "don't fkn worry about it" and he will escort her off the property. Aggressive little angry man(ager) to a woman, pathetic and shameful. read more

Do yourself a favor and do not order from here. I placed a pick up order at 4:30 and got the notification it was ready for pick up at 5:30. I walked into the pick up location and my food was not done I ended up getting my food at 6:30. There were missing items - fries and celery/carrots. They also don't have the restaurant ranch. It's a cheap plastic container. The manager was hanging up on people that were calling to complain about their orders or lack thereof. The manager also threatened to call the police on customers for asking why their food is taking so long. When customers asked to just get a refund, the manager said leave and call corporate. Needless to say, I will never ever ever ever order from this location. read more

This place has the worst service. I called in about my order and the fact I couldn't select correct opts for my traditional wings. The "manager" was so nasty about my request and told me it could not be done when it has already been a issue that someone fixed it for me over the phone. As a paying customer, I'm not asking for much when the request to my wings and how I like them is accommodated in the store or previously over the phone. I'm not a fan of spending my money and not getting what I want with conditions. And then to have an attitude about doing it. They also have not enough support during rush hour for lunch and it's not professional to take your frustrations out on your customer. I eat at BWW too often to have to be subjected to bad service as well as being a manager in customer service. But this was the WORST BWW location I've come across. Don't recommend it. read more

I placed an online order at 2:00 pm for 5:40 pick up. I arrived on time only for a pleasant young lady to tell me it would be a 30 minute wait. A second young lady at the front asked me my name again a few minutes later and when she walked to the back to check, I could hear the 'manager' complaining that "he wasn't rushing for anybody"... I ordered more than 3 hrs. prior! You shouldn't have to rush! Apparently a pick up time doesn't matter. The food was good and my order was for the most part correct. The staff that works there must walk on eggshells with a manager like that barking all day! Definitely won't order and pay online again so I could just go somewhere else. read more

First time coming to this area. The food was disappointing, overcook, oily wings and the wings barley had any sauce. I would've give a 0 but it doesn't have that option. read more

This location is a complete joke. We were excited to have it open in EP now I could careless if it closes tomorrow. Doesn't deserve to bare the same name as the other locations. TERRIBLE service all around. Ordered on-line waited a half hour past the original delivery time. Called to find out it was never even cooked so I was told. After almost two hours of waiting we received cold crap food with more then half of the food missing. Called the store spoke to someone who mentioned he was a supervisor who refused to give me a refund, blamed it on the dasher and was completely rude. Manager no where to be found to speak to. I would avoid this Buffalo Wild Wings all together! read more