Terrible! Went here for the first time in quite a while... Restaurant was not crowded at all... Service was terrible took forever to order and get 2 beers for the wife and I, waited 30 plus minutes for food that was incorrect and cold, forgot sauce and silverware... more waiting! After complaining cause no one asked, waitress removed the wrong order of fries from ticket but when asked to speak to the manager, the manager acted like it was our fault for the wait and food being cold. Won't be back again unless something changes.... if their still open! read more

I've always loved BWW but i just feel like lately it's just gone to trash. wings are horrible they taste old as well as the fries. everything is out dated. whoever is in charge of BWW please do better & get it together. WINGSTOP is wayyyy better. read more

Jayleigh kept hanging up on calls after putting them on hold multiple times. The other staff just observed as she did this multiple times. We were placed on hold multiple times and hung up on so when we saw this in person it made sense. I called about 8 Times and my husband about 6. Placed on hold from 5-18 minutes before we got there in person to order. Your staff obviously does not care to do their job so why be there in the first place? Then she purposely put our order in wrong after we confirmed how we wanted the order of wings mixed. Even her coworker agreed we had clearly specified we wanted them mixed. We also got the wrong size in wedges. You only have 2 sizes how can you get that wrong! I would have been more understand if it was busy. But the parking lot was pretty empty and only a few tables were taken. The fact that staff could stand around hangout at the cash register, hang up on calls said it all. This failure was not from being over worked but being a shitty as worker. Go home, get another job. We pay for our food and your job. If you don't want to serve or do you job go home. read more

Worst service ever. We waited for 50mins for food, when it finally came the food was cold and we had to send it back. We should of heeded the reviews, next time we will. The table behind us got served their food way b4 us. After we asked for a discount on waiting an hr for the food the manager took off 40% off our bill. I still say DO NOT eat here unless you want to wait almost an hr for food. We were starving and there was hardly anywhere else open for food hence why we waited. My cousin who lives in Midland said that service here is notoriously bad, so beware!! read more

Ridiculous. We went at 10:00 on a Thursday night. Not busy at all. No one was at the front so I asked what looked like a manager if we should seat ourselves. She didn't even have the courtesy to look at me and I got a "Yeah." We went to sit down....Half of the empty tables had signs on them that said "closed" and the other half had food and trash on them - no one was even attempting to clear them off. As a family of 5, we usually have a decent size check but Bubba's 33 got our business tonight. Seems like the low rating on here is well-deserved. read more

First off.. The atmosphere was cool.. Typical of most BWW locations. But..............Please.. Please.. Please.. Buy a smoke eater.. (Google it ) The place would be so much enjoyable for everyone.. I have been to a ton of hole in the wall bars, but this one takes the cake when it comes to the amount of smoke in the air. I would think that a good management team would have noticed the common denominator amongst my fellow yelplers reviews and that this would be old hat by now. Dont get me wrong, I want the smokers to smoke all they want, but it is managements responsiblity to increase ventilation and mitigiate these issues before they run off the 50% of your customer base who doesnt smoke. I dont think myself nor my family will be going back anytime soon unless this gets taken care of. Sorry, but it is what it is.. read more

We had avoided coming here since moving to Midland. We loved the one back home and decided to give it a shot because the wife was craving Buffalo Mac and Cheese. Well, we are used to BAD service at almost all restaurants in Midland. It's the worst anywhere. However, we had a server named Shana. She was amazing. Got us what we needed fast, was friendly and helpful, and it was shockingly great service, not just for Midland, but period. Wife got what she wanted and loved it. Said it was yummy. I got Boneless Wings with honey mustard and they were way more spicy than usual. Didn't really like mine, but I have always been 50-50 at Wild Wings on taste of wings. But, seriously, this was our best service since moving to Midland. read more

Well I am not changing my star rating any at this point but I was coerced to going here again a couple of nights ago. The only reason I am writing this is because there was a waitress there who actually gets it. Her name is Amber and she gave me reason to believe that BWW may have a glimmer of hope. She did all the things I would expect of a good server, was friendly and quick with the order taking, got our first beers out quickly, made recommendations on the menu, joked with us, had a great personality, kept the beers coming, kept the table clean and actually treated us like we were people not just a couple of mouths shoving a bunch of food and beer in our pie holes (which we were, but you get the point). I give BWW 3.5 stars when Amanda is there... 5 for her and the 2 for the venue!!! Ask for her if you want to be well taken care of!! read more

Horrible service very unsanitary tried to overcharge me twice did not honor coupons worst experience I've ever had at any restaurant.

What a joke! There was us and one other table and it took almost 45 minutes to get our food. Then it came out cold and not made correctly! The bathrooms are filthy the dining room isn't exactly sparkling either. Place needs some serious help! read more

Not bad for Bdubs. I know they're infamous for poor service everywhere so you think it would make it even worse in Midland given the poor service everywhere else, but it was perfectly fine. I would much rather go to Bdubs and get seated immediately than wait an hour at Bubba's to get a table. Cheese curds we're great and the beer was cold. read more

Poor service. Poor wait staff. Food was cold. Took forever to get our order. And they don't like gun owners.

I've been to B-Dubs in a lot of different towns and states, and this way by far the worst experience. I gave it two stars because the food was good and came out timely. But we were ignored the first 15 minutes we were there before we were told it's open seating, I mean put a sign out or something. I've always been given a table by a hostess when visiting a B-Dubs in the past. The place reads of cigarette smoke, which doesn't make for a great dining experience especially as an ex-smoker. And I ordered a Hendrick's Sling and my waitress brought me a Margarita. When I said something the waitress's response was, "Are you sure? How do you know"? Ummmmm......because this is tequila and sweet and sour, not Gin and Sierra Mist......AND instead of immediately correcting the drink order I had to ask a few times for my original drink. I love Buffalo Wild Wings, but I will not be visiting this one again. read more

The food is great when it's fresh! The downside is you never know if you're going to get fresh wings or wings that have been sitting in the drawer for a minute. I always ask for mine extra crispy so I know they get a few more minutes in the fryer meaning they are always hot. The waitstaff is a hit or miss. You might get great service one day, then service that makes you never want to come back. Always stick to the tables in the bar section. The waitstaff in there are considered the "veterans" and the best of the best. read more

I have been treated rudely before, but rarely this rudely. Went with my son to watch my broncos play and was told I had to wait. Ten minutes wait when 5 tables are open. I asked and got a 2 minute explanation of the problems the restaurant has keeping staff and blah, blah. Blah. I asked if I could just a table so we could watch the game, was to ill have to wait. I left and called to talk with a manager and got the same person who told me the same thing and then hung up on me. DO NOT GO HERE! it is worth missing the game to avoid the frustration . Where is a decent sports bar? read more

I was calling in an order solely because I was told a percentage of the night's sales would be contributed to the National MS Society on behalf of a local cycling team. I support the cause and even though I'm on a competing team and loathe this place I wanted to support the cause. The person who answered the phone was extraordinarily rude and wound hanging up on me. Clearly this place is so terrible they could donate 100% to charity and I'd still not give them a red cent out of my pocket. read more

Super slow service from cocktail/server. Didn't know the menu, never came by and super bad attitude the entire duration of visit. Order a sampler platter that was featured on the menu and took over 45 min to hit the table. No app plates and had to ask for silverware. We ordered drinks and water and tea in addition and had to ask for sweetener and a refill as well as a another round of mixed drinks. She was too busy socializing with a big guy at the bar. But nice to see she could actually smile and carry a conversation. Unfortunately she wasn't a bartender and not making money off him, but us. Very disappointed and will never come back. Food was actually ok once it came out. Service was the worst! Sad for a Corp chain to have such poor service. Two thumbs way down! read more

The place is disgusting. The same dirty tables we saw when we entered were still sitting there dirty when we left after our meal. No one greeted us. The server was nice and attentive, literally the only one we saw cleaning tables, however we never got her name and her clothing was very dirty. She took a very long time to check us out. The bathroom walls were filthy and only one toilet was working in the men's room. Many of the booths are in shreds and broken, so between those and the dirt ones, seating was limited. Food was decent except onion rings which were soaked in grease. Sorry to give a negative review but if I was the owner I would be appalled at the state and cleanliness of this restaurant. read more

Been here twice, with two very different experiences. The first was good, and would have warranted 4 stars. Super busy, as it was fight night and college football was on, but the staff was friendly and timely. The second time, we asked one of the waiters to clear off a booth for us, because we didn't want to sit in the middle of football madness. He just looked at us like it was going to be a huge inconvenience and said he'd get us more chairs for the table way across the room. He clearly didn't want to help us out, so we left. Also, it's smokey as hell in there. read more

Crappy we've been sitting here for over an hour and still cannot get food Covid isn't an excuse this place wash $hit" before Covid but decided to give it another chance proved to be crap again read more

Worst BWW I've been to. Watered down drinks, sticky floors & counter tops. Way overpriced for the service & quality you get.

Honestly one of the worst places on the planet, I thought it was just me that had these problems but after reading these reviews I realize I am not alone. Bad food, worse service.This place used to be one of the best in town for a good time. BWW really dropped the ball with that remodel, completely ruining the atmosphere. Avoid at all cost. read more

WORST EXPERIENCE EVER! Waited 15 minutes so talked to a manager and still waited another 10 minutes after I notified the manager and still no one helped us, we just got up and left. If I could give 0 stars I would. read more

No more smoking and they're remodeling the place. Looks like it could turn around. Walked to sit at the bar and it smells pretty bad. Walked out to sit elsewhere and it is just fine. read more

Went on a Tuesday night and they had good wing deals. Entered and the place smelled like cigarette smoke and was so loud. Ordered boneless wings and half of them were too well done that there was barely any meat left. But still enjoyed the experience enough to block out people smoking inside and the loud music. read more

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Our waitress tonight was the best. The toy machine ate our kids coins and she replaced them on her own dime. I didn't catch her name but she did the best job! She handled the chaos of the kids so well! read more

Went one time and was told there was no seating in the bar asked if I could check and the hostess gave me attitude walked in and there were three open tables granted they were an sorry but open and every time that I go there the food in never hot no matter what you order the wings are never completely coated the wait staff needs retraining and forget to bring you what you ask for and then they do they have attitude this place needs work read more

I went there yesterday. Sunday night and the service was horrible. Apparently they only had 3 servers and everything was so sloooooow. Might as well should have went to Jack in the Box. read more

Food is good and simple. Customer service, not so much. Last two times my order was wrong. However, they did get me a refund once and the other times the food was exchanged quickly. read more

Really want to know who the general manager is of this location because anytime we go, do to-go, or even use a third party like Texas to go, it is always AWFUL. And if their district manager knows how bad this is, he/she should be replaced as well. AWFUL. We are so easy going and understand sometimes places are short staffed & sometimes the kitchen makes mistakes but multiple times having not even a bad experience but terrible? Nope, someone needs to clean house on their entire staff or just close the location. Hope corporate sees this :) read more

Ordered my online pick up @2pm one day to be picked up @6pm. When I got there, there was a 2 hour wait to pick up my online order. As if this wasn't disappointing enough, I come home to eat it with my fiancé and it tasted horrible. Threw away $50 worth of food. Had to go get burgers instead,.... Do not go here. Go to wing stop if you want decent wings read more

We ordered the chipotle bbq wings and the big jack burger through the Texas to go app and it was delicious. Everything was still hot when it arrived, they get our order correct every time. This is the best place in town for awesome wings. read more

Very poor service, waitress was rude and lazy. After like 20 minutes she came to offer drinks. Our fries were cold the wings were cold as well like if they were sitting out for awhile after being cooked and dipped in sauce. Also ordered some veggies and never got my veggies after repeatedly asking for them, ask for ketchup and was never given to us either until my husband finally got up to ask for some. Overall very poor service will definitely not be coming back to this location!! No wonder the place was empty! read more

We got sat in the section of a server who told us that Modelo Especial was the same as Michelob Ultra, only in Spanish. She then proceeded to take off her mask and sneeze in front of us. After she sneezes, she grabs my phone from my hand and start scrolling through it as if she knew us. She was rude and very unknowledgeable about the menu she's selling. Worst experience at a Buffalo Wild Wings. We got up and left. read more

The worst service ever. None of the waiters are trained. The manager is the ultimate worst manager in the world "Kayla". She could care less if the customer is happy. And when I asked for the manager it took forever for her to come address the situation. If you use the Buffalo Wild Wings app and you get rewards don't expect to use them because the manager won't approve them. She'll approve and then when they bring your ticket she'll say she can't use the rewards that she just approved. DO NOT GO. read more

If the older white guy is bartending DO NOT ORDER THROUGH HIM. Very rude and with an threatening aura ! If he continues to work there I will no longer support the establishment. The tables at the bar area were covered in trash for a good while. Every other bartender is amazing and very chill. read more

if im being nice, they get a one, my food is alll cold. fries burger and wings. so rude

Called to place an order. Phone took a while to be answered. Right away was put on hold for quite some time... FINALLY when someone got back on the phone to take our order, they kept complaining about not being able to hear me talk. Anyone else can hear me perfectly fine. I could hear the music in the background blaring, which could possibly be causing the issue of not being able to hear your customers on the phone. Got the order placed and was told it was going to be 30-45 min to get the food done. We ordered 2 snack size wings boneless and traditional, then 2 original fries. Asked if they were busy because of how long the wait is, and was told no they aren't busy..... This is the WORST Buffalo Wild Wings I have EVER been to. I do NOT recommend them. Better off spending your time and money at Wing Stop. read more

If I could give it no stars, I would!!! I have tried 3 chances and every time it is worse and worse!!! We have now waited 10 minutes for 2 waters and a sprite!!! We waited 9 minutes before someone even came to the table!!! It is not that hard to wait tables... I did it for years!!!! If you are expecting good or even decent service.... don't go here!!!! read more

Don't try to order by phone here, they don't pickup. If you're lucky enough to get someone to answer, expect an hour+ wait time. Worst BWW in the nation. read more