This review is for Lee and Lee only, and that's the reason for 5 stars- wow! What an AMAZING server with uplifting positive energy and great people skills! We have never been treated better dining in, and we have ate at a lot of places before. While the food was okay for me, the customer service was great! He was quick and respectful. He even knew we swapped drinks somehow when I had a Pepsi and my fiancée had a Dr. Pepper. Now that is a great eye and attention to detail. He knew everyone that was dining in at this time. I'm very impressed and had a great experience after having to leave BJ's with my partner because we were treated poorly at that establishment across the street. When we come back, we will definitely ask for Lee again. Thank you sir for your great hospitality! You deserve a raise. read more

Wasn't the greatest, wasn't the worst. Everything was okay. Food: we got the deal pick six for two people for $19.99. You can pick two entrees out of the three. 2 out of the three sides, and two fountain drinks. Pretty good deal between two people for happy hour. Service: jasmine did a good job. Help split our bills accordingly between four people. Ambiance: this place is known to watch fights, sports or any entertainment you want to see. parking: they have their own parking lot. read more

Buffalo Wild Wings - Chicken Wings Near Me - North Las Vegas, Nevada

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It's either great or not. I ordered my food to go no issue. I notice that people whom have been sat and served after me have received their food. I asked the bartender how much longer and why two different tables have their food before me. He responds that to go is busy. So by that logic If you sit down and order to go (while gambling by the way) your order gets pushed back? I waited 40 minutes for a go to order. Once my food finally arrived the manager on duty thrust my food towards me with no word. I asked really that's it not a single word and the manager squared up like he was looking for a fight. Highly unacceptable. It seems like this company does what it can to drive gamblers away. read more

Slow service. I placed a online order and still had to wait 20 mins after the suggested online time. The staff was friendly but definitely a no for me due to the long wait. read more

I think that this place is good, but the weird part is the parking. Why on earth was this put right in the middle of U-hauls parking lot??? I could not figure out where to park. The food and service here is good. The slot machines at the bar is fair. I think I like the ones in Boise better. I didn't really see much about the quizzes that Buffalo wild wings normally has. Would it come here again? Possibly. read more

Walked in to pick up an order 4 employees walked past me and no one asked what I needed help with. I had to approach one and tell them I was picking up. My order isn't ready even though it's passed the time frame. No urgency to help customers. Even when they walked it was slow and lazy. read more

Quality of food has dropped a lot, wings are always dry and no sauce worst place to eat. This will be my last order from this location hard wing hardly sauce super dry hopefully management do something about this it's not getting better. read more

Buffalo Wild Wings - Worst wing la I had - Chicken Wings Near Me - North Las Vegas, Nevada

As with most B-dubs, the atmosphere at this location is chill, the food is quick, and the price is reasonable. . Our server on this visit was absolutely amazing! She was as extremely friendly, attentive, and knowledgeable. What I loved the most was how she anticipated our needs even before we had to ask for anything. She made it one of the best exp The food was fresh and yummy, as per usual. Overall, this location has it going on. Loved it! read more

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Worst costumer service & food always check your bag before leaving went back & I asked them nicely for my missing food because they forgot something and the girl still had attitude towards me , and it was still the wrong food , go to any other place but here read more

The health department needs to check this place coz me n my husband came on his birthday today n while waiting for the our orders a coachroches passed by where we sit n infoloownitngoing tonthe kitchen n i let them know n they just killed it by stepping by their shoes. Ni lost my appetite I can't imagine how many more around it's so disgusting read more

My guy LEE! Really great service, great guy, great attitude! Best server there, make sure you ask for LEE !

Came to Buffalo Wild Wings while visiting family and was sat by a nice lady. When our server Alonzo came to serve us he was rude ,disrespectful and seemed to be not having a good day but took it out on us when we received our food it was cold and upon me tasting it I told him it was cold and he got an attitude saying he brought it out hot and now we have to wait another 15 minutes and just kept walking pass our table not asking if we was ok or how's everything going it was the worst service and when I spoke to the manager all he could say was I will talk to him not try and make everything right by getting us hot food just I will talk to him as if we didn't matter .. At the end of everything our server never returned to the table and we had to go to the register to pay .. Please don't go to this location but if you do you have been warned read more

Bad customer service, the manager came up and started taking calls for orders before even addressing me while I was waiting to pick up an online order. Name tag says Shay. These fries are stale and there's barely any. Haven't tried the wings. Just go somewhere else this place is trash. read more

Buffalo Wild Wings - Chicken Wings Near Me - North Las Vegas, Nevada

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Yesterday, My family and I had a total of 15 people in our party and were the first ones in at 11. A staff member, I believe his name was Lee, greeted us, sat us and took our order and waited on us. Now this seems routine, however, this day was a different day for my family. My daughter's soccer team had just suffered a heart breaking loss in the semifinals and she was devastated. This employee, who had told us he had been with BWW for 28 years, gave her the greatest experience to get her mind off of the tough loss. He made all of us feel like family and he even played a creative game at the table to lighten the mood. This man was extremely dedicated to providing a once in a lifetime experience and in my 40 years on this earth I have never seen anything like it. If we are back in that part of Vegas we will definitely be coming back. Thank you Lee! read more

How dare you guys change the Honey BBQ sauce. It was the best sauce here, and I'm super upset you changed it up. I hate Sweet BBQ, and this tastes just like it! I gave 3 stars because our server was the best part of the experience! Our server however was super sweet and helpful. The vibe is a lot different without the dim lighting as well. read more

Buffalo Wild Wings - Chicken Wings Near Me - North Las Vegas, Nevada

This one of the worst experiences I had in waiting for my food too much workers just standing doing nothing but talk .

Where do I even start Our server "AMY" sucked she had no customer service her stank attitude and the way she takes orders is not acceptable the fact the bar wasn't even busy and there was empty dirty dishes next to us for about 22 minutes isn't right Who's running this place? Someone who obviously doesn't care She took a out 27 minutes to take our order after I was already frustrated since it's not busy and she's not doing anything she decided to come I start ordering and she interrupts me saying if I wanted something else on the menu when I was half way ordering Not an up sale or anything clearly just a rude interruption She doesn't check on our table at all until we finally asked for drinks she serves other people first who just got there but yet we waited 10 mins for our drinks How??!! She was very friendly to the people next to us maybe cus they were white like she is ‍ she gave them their drinks first and when it was time to ask for the bill obviously I HAD to ask her for it but the other people got theirs right away she read it to them and all of course was rung up wrong when I mentioned it to her her stank attitude came out again of course She shouldn't be working behind the bar or n a restaurant if she has no fucken manners or customer service this is embarrassing maybe that's why this place has 2 stars I believe there should be better employees who actually care about their jobs and better management also .. maybe AMY needs a talk with someone who cares maybe an email to corporate:) But anyway food was good read more

Waited over an hour for food wasn't even busy and had to cancel drinks after waiting 45 mins

Took about 1 hour to bring out the food and the wings we're very dry and also no good customer service

What a disappointment. We started the visit and ordered the NEW Beer Cheese cheesesteak and we were told they had no beef for it. Then we ordered the appetizer sampler. It includes deluxe sampler, mozzarella sticks, onions rings and chicken wings or boneless wings. The wings were the only thing that was good, cooked well and the sauce amazing.. the mozzarella sticks were note even melted and the onion rings weren't thoroughly cooked... soggy and greasy. I'm sorry but those two things are just frozen and dumped into fryer. No reason to be underdone. read more

Buffalo Wild Wings - Mozzarella sticks aren't even melted. Undercooked - Chicken Wings Near Me - North Las Vegas, Nevada

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What a disappointing meal. First, we order one of there cheesesteaks are were told they did not have any beef. Next, we ordered their sampler. The onion rings were not hot and greasy, the mozzarella sticks were not cooked enough, and the cheese on the nachos was cold. And we ordered original wings and ended up with a mix or original and boneless. read more

Amy was great appreciate the service and good time will be back for the strawberry lemonade!

Hands down, the worst service experience I've ever had, and that's saying a lot. We showed up around 5:30 PM on a Tuesday (endless apps night) and were told it would be about a 30-minute wait. Totally fair. But we ended up waiting over an hour and a half just to get seated. I normally wouldn't have waited that long, but after about 45 minutes, we felt like we were already committed and would be seated any moment. Spoiler: we weren't. Once we finally got to our table, we waited another full hour just to get any appetizers. Then another 30+ minutes to get our meals. In total, we were there over 3 hours before we had all our food. And to top it off? Everything came out wrong. The wings were the wrong flavors AND the wrong counts, except for the kids' meals, those were the only things that came out right. We weren't the only table having issues either. What really bothered me was seeing online orders like DoorDash and GrubHub being pumped out while tables like ours just sat there waiting. I get that the kitchen was backed up (our server mentioned it a few times), but they even stopped seating people because of how bad it was. So why wasn't the service better for the people already there? Normally, I love BWW. This location has been okay in the past. But last night was a total disaster. If you know Tuesday nights are going to be packed, then plan for it. This place was completely overwhelmed and totally unprepared. Hope management sees this and makes some serious changes. read more

Wings were extremely overcooked and were dry. Fries were extremely cold. don't recommend ordering from this location because they are normally busy read more

The most amazing service Sarahi was the most sweet and helpful person very helpful and patient and professional i definitely recommend coming here sweetest staff trying there best to make you happy great customer and amazing food service definitely coming back thank Sarahi !! read more

They should improve on taking people's orders Because me and my family were in there for mostly an hour and the workers didn't even bother to come take our order or drinks. The food didn't even taste the food because like I said they didn't even take our orders. read more

Ordered our food for pickup at 5:10pm. Came to pick it up at 5:50, gave them over 40 minutes to prepare it and when we came it was not ready. We sat at the pickup counter for 10 minutes before anyone came up to us. When they finally came they told us it wasn't ready. So it took them over an hour to prepare our food. Ridiculous. Would not recommend this place. Service was horrible and workers were not friendly. read more

Food doesn't takes good and takes forever to get to the table and when it gets the table they bring one item at a time so you don't get to eat with your family at the same time. Food also arrived cold to make matters worse. read more

July 21, 2024 at 1130. Place an order for 6 of wings, fries and fried pickles for a total of $35. $11.29 for fried pickles and $4.79 for regular fries. The portion on the fries and fried pickles were smidgen. Is BWW trying to be like Chipotle? For that price the portion should be portion size, it's not a kids meal. Do not order Uber eats from W. Craig Rd store. They will steal your money. read more

Buffalo Wild Wings - Regular fries - Chicken Wings Near Me - North Las Vegas, Nevada

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The ONLY reason I come to this location is because it's literally down the street from my house. I purposely SAT in my car and waited outside this location while I placed an online order. Their website is never working so I had to download the app just to place an order. (Had rewards/points) I know I could've called lol anyways so my order gets done, I go inside and I'm standing....just waiting.... and waiting.... Then FINALLY someone comes and asks if I've been helped.... CLEARLY NOT! What bothers me is the no sense of urgency when my order has already been placed and is ready and your restaurant is nowhere near crowded. Maybe I'm being that annoying customer but oh well this location has a low rating for a reason. read more

This is the 4th time they did not add my chicken to my order only fries. The staff is irresponsible and the kitchen staff are slow. The machine don't win and the cocktails sucks! read more

Worst customer service ever! Came in to pick up a ticket order, and at least five employees walked by and looked at me, not one of them said hello nor asked if they could help me. I had to track one down and asked them if they could find someone to help me at the counter. When the girl finally came out, she was quite rude. She just said your order still being worked on, and walked away. I will not be back. read more

It's been years since I've been to Buffalo wild wings, decided to get some wings and drinks with some friends after work. The wait wasn't long since we went to the bar, but after that everything went down hill. It took another 20 mintues before we even got a drink order. Then another 20 minutes before we got ahold of our waiter to put in our food order. It just wasn't fun and I don't think will be coming back anytime soon. read more

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I've been coming to this BWW for years and never felt the need to leave a bad review, even when service wasn't perfect because I understand how tough staffing and the industry can be. However, my experience tonight, well here I am. Couldn't get through on the app to place an order. Associate tells me to use the website, because there's less issues on there. I do. Order goes through. I get my order, it's wrong - no sauce where there should've been sauce. I call, and it's all my fault from the associate that answered the call to the 2nd manager that took my call all had a "we are right and you are wrong attitude" the minute they picked up the phone. Offered to send pictures, send my confirmation email that I got directly from BWW after placing my order, but no matter what I said, it didn't matter because they didn't care to listen. Actually manager in training was somewhat understanding, I'll give him that. After getting promised one thing to fix it, then getting told another and realizing I was getting no where with the manager Sarah, I ask for corporate. Well apparently Sarah must be the CEO, end all be all, highest form of management for BWW because she was quick to tell me even if I reach out to corporate it's going to come directly to her. Probably because she gave me the email address to her location rather then actual corporate. I guess I'll hear from Sarah soon. ‍ Funny how one of the comebacks was your bag was checked before it left and it was correct. Well actually, outside of my wings not having sauce on them, the side sauces weren't even correct (missing one)... missing the carrots... missing the celery... missing the ranch. The response? Those things are complimentary, so apparently it doesn't matter. I don't know how this organization works, obviously. But I can tell you the lack of customer service when there was a mistake on your end, is insane. Zero accountability and the unwillingness to actually be helpful deserves less than the 1-star. I'm not even mad at the food being wrong at this point, this review is based on my experience and the lack of customer service to own a situation and make it right. read more

Speed of service is terrible had me waiting for 15 mins js to be seated and they never came. Ended up leaving, wasnt even busy

The Worst experience ever had was there for entire 1 hr with my Kids celebrating my oldest son Birthday and was a party of 9 people we get sit right away I was like nice for what 1 hr passed by no food order servers kept fighting on who was goin to take care of our Table the worst experience of my life with my entire they bring only drinks and not even all the drinks nots accepted I don't know if it was racism or what but for your information we are all Americans!!!! read more

I've eaten at a couple different locations in Vegas and one in Oregon . I'm not much of a fan , but my son and daughter-in-law like them . Tonight the Golden Knights were playing and the parking lot was full , so we thought we were going to have to wait a long time for a table , but it was only like 15 minutes , nice ! When we came to the door they had a sign , no traditional wings due to shortage , which of course is what I wanted . To compensate they were running the Thursday Special of Buy One Get One Free Boneless , which is what my son and daughter-in-law like . We got 2 appetizers , Dirty Dubs Tots and Everything Pretzel Knots . Both were good , but the Dirty Dubs Tots tasted a little better in Oregon . The Pretzel Knots were soft and warm . We got 15 Boneless Wings and 15 free . So we got 4 different sauces on the 20 wings and 10 plain wings with 2 dipping sauces . Mango Habanero was the best one . Mild Buffalo was next , Asian Zing , Sweet Bbq , Honey Bbq , and we didn't like the Lemon Pepper Sauce . I personally didn't care for either Bbq and I love Bbq . Habanero and Buffalo is the way to go . My son also got Potato Wedges and they came plain and no ketchup . They were small also , not big like Jack in the Box with cheese and bacon on them . He liked them okay , but I found them disappointing and almost needed to be cooked a little longer . We got a chocolate cake with ice cream since my daughter-in-law was celebrating a small victory . It was really rich with chunks of chocolate . The vanilla ice cream was good with a little chocolate drizzle on it . We had Rewards Points for the Dirty Dub Tots , so nice to get that for free . The bill wasn't much to feed 3 people . We were full when we left , but not impressed . The service was good and our waiter was training someone . Also the Golden Knights won ! read more

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Service needs to better, order says it should be done a certain time it should be. Not 10 minutes later.

Slow service even when it's not crowded. Food took forever and it was cold when we received it. We had to ask if our food was ready.

Visited during COVID19 Stay at Home... I called in and placed our order. The wait was about 45 minutes which was perfectly fine. When i walked in my order wasn't ready yet but they texted me when it was ready. (I was early) Service was very good and she was nice and I wish I got her name. There were 6 ft markers for social distance. Definitely will return as often as I can. read more

Buffalo Wild Wings - Chicken Wings Near Me - North Las Vegas, Nevada

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