Honestly, this location can be so hit and miss. The service has improved under new management. We came at 7 and the place was packed, so service was really slow. To the point that we were at the table for 25 without being acknowledged. Once the waitress did assist us, she was friendly and attentive. The crowd cleared quickly so we thought that would speed the process up, but sadly it did not. Overall, the food is what you would expect from any BWW location, but sadly none of the food was hot. The Black Cherry Mezgarita was really delightful. The dining space is large and often accommodates large groups. Plenty of parking and near a shopping area. read more

Buffalo Wild Wings - Black Cherry Mezgarita - Chicken Wings Near Me - Quincy, Illinois

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Such a disappointment as Quincy doesn't have a large amount of restaurants to choose from. The food took over an hour and they messed up everyone's order but mine. The waitress didn't even come over to check on us and waited almost an hour to get a second beer and let her know the order was messed up. What a constant disappointment! No manager in sight at 7:30! WTF??? read more

Food was cold.... The celery and carrots was horrible... Food took forever... Servers was nice...hour and half wait for chicken wings

Awful service. The "manager" Matt doesn't know how to run a business. Long story short, my table was told we could use a reward (through their app) before we even placed an order. Once it came time to pay, the account "wasn't pulling up", to which i presented to his face, phone number, name, etc. But since THEIR system was not retrieving the number, there was nothing they could do. He laughed in our face and offered $5 off. He really lacks customer service in every aspect :/ poor guy read more

On top of terrible food and terrible service, our server over charged me on tips! I crossed area out and she decided to add 8$. That's terrifying. I am not tipping stinky cigarettes smelling person. Food was cold and old. Server was super bad because she decided to go smoking instead of bringing us bill. So we waited over 10 minutes and then had to find her. Ridiculous. Stealing money is absolutely crazy. Pull out receipt and you will see that she claimed my money that I did not agreed to. read more

Buffalo Wild Wings - Chicken Wings Near Me - Quincy, Illinois

I really want to be able to give this place more stars but for a relatively slow Friday the food and drinks took awhile and when the food came out some of it was cold. The Nashville Hot Chicken sandwich was good though and the beer was cold and tasty. Our server when she was present was very nice. Traditional BWW with plenty of tables and tvs. read more

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So basically we waited no one greeted us we waited finally a person comes us and says sit where u want are I will bring you menus ..they never did table trashy.Drinks but no straw for 15 minutes bathrooms dirty workers on there phone floors trash everywhere food over salted a lot just dirty and bad customer service read more

I came here a few times and I was not completely pleased with the situation. The wings that you ask for did not come with celery or carrots. Which I thought every Buffalo Wild Wings should have. But what really got me was the server the second time got my order wrong. Also didn't bring any utensils or napkins. Had a careless attitude. So I wasn't not happy with him. I went up to the bar and the bartender was a real sweetheart. She made my order the way I liked and was polite. So I cannot say this place was completely bad. read more

Bruh. First off just bruh. I walked into this establishment and it was like a high school play ground for those all around the sad parts of Quincy, IL. We had four... fucking four waiters come by our table to tell us we had to wait a sec to get our drinks. After around an hour plus of waiting I got my miserable excuse for a Nashville hot chicken sandwich. It was basically a glorified Buffalo chicken sandwich. With how long I waited I could've written my next manifesto. Sincerely, Disappointed read more

Buffalo Wild Wings - Me after ingesting that trash ass food - Chicken Wings Near Me - Quincy, Illinois

If you're thirsty or hungry, would recommend elsewhere. Sat for 25+ minutes with no service and left for another restaurant.

Service is abysmal. Standing in line 30 minutes past when they said the food would be done. No one at the counter, no explanation, this place sucks. read more

Came to celebrate my husband's birthday, but waited by the host stand for 10+ minutes to not even be acknowledged by any employee.

Order online, coupon code didn't take so card was charge full price. Asked to have it fixed and it took about 5 different people, and in hopes that i only get charged the amount after coupon. Got home and boneless chicken wings were rubbery like they were cooked forever ago and just reheated. Old. hard to described but couldn't finish. fries were cold. carrots looked old (as pictured). Definitely not recommended and won't be returning, service has gone down hill and so has quality of food. read more

Buffalo Wild Wings - old ass dried out carrots. - Chicken Wings Near Me - Quincy, Illinois

Wings were tiny and the Food was cold. Our table was not wiped down. We used Clorox wipes from our car.

Arrived at 6:20pm on November 3. Wasn't busy but looked like it had been because there was a lot of dirty tables. First thing, after being seated, I mentioned was there was a sour smell. Then we sat there for over ten minutes without anyone coming to even take our drink order. I could understand if they were busy but they were not at that time. We decided there are too many places to eat in Quincy for us to sit there any longer with no service, especially to wait for food that half the time is not even hot. We ended up at Applebees where the waitress got our drink order right away and our food came out hot about ten minutes later. read more

This is by far the worst BWW location I have ever been to. 9/10 times you will wait 20 minutes just for your waiter or waitress to take your drink order. Then you will have to wait another 30 for cold food. The staff is irresponsible and not well mannered. They are carrying babies around and smoking out the back door. Do not waste your money. You are better off going down to the river and eating at Native or driving an hour to the Jacksonville or Springfield location. read more

Fifth time in a row that my order has been wrong! Regardless of what the ticket says we never get the food we orderwe have also gotten uncooked chicken more than once read more

Okay where to start. From the time we got seated til a server actually acknowledged our existence was 27 minutes. He took our order and to about another 15 minutes to get our drinks. When we finally got our order mine was not correct. The wife did not even get hers. When they finally got hers, it was incorrect. They also tried to charge us for stuff ww did not get. It was not the servers fault because everything we wanted was on the ticket. Your cooks are a joke and can't read. Will be contacting corporate. read more

Very disappointed Missing food items No utensils or napkins provided Wrong name on takeout order (Alice instead of Alex) read more

Food was old and tough to chew. The food was most lonely cooked the day before and re heated. We were there on a Monday at 5:30 pm. The service was very good and the waitress was friendly and helpful. The ambience was the same. Just a big cold hall that needed cleaning. Very disappointed with the quality of food and the odors in the building. read more

The chicken was spoiled and overprized never go here ever probably go to like red Robin or something

Food was good. But I've never seen so many waiters and waitresses with improper mask etiquette. Our waitress specifically pulled down her mask to say something. THAT DEFEATS THE PURPOSE OF THE MASK. SMH. They touch masks and then touch your plates. It's just bad hygiene and etiquette. But I guess that's what you pay for. read more

Really bad experience today ordered for pickup was told it would be ready by 11:50 waited 5 minutes just to be greeted then another 15 min for my food , finally walked out at 12:10 they shorted me a drink , sauce for the naked tenders ( i added sauce on the side), utensils, i ordered wedges instead of fries and got both and was charged for both, the wedges were drowning in queso and freezing cold so i assume they had been done since 11:50, going to be a while before i return here. read more

I typically do not posts reviews as every business has a bad day. However, this has got to be the dirtiest most disgusting establishment I have ever been to. I have almost 30 years experience in the business and know the difference between dirty and build up filth. I watched an employee take a used high chair and move it from a dirty table to a table that was just sat without wiping it down. The menus were sticky and covered in food and dirt. The table and condiment holder was sticky and dirty. There were 9 tables where we were with at least 3-4 servers plus other employees walking around. The food arrived cold and undercooked. Thankfully we are just passing through but will never stop here again!! read more

I don't normally review things, but damn. I've been coming here for lunch for almost a year and a half weekly. In that time, only twice have they got my sauce correct, and they never put utensils in the Togo bags. I've literally had to stop at the grocery store to get the correct sauce because I don't have time to go back to the restaurant. This is starting to be a last resort option for me honestly. read more

Decent food, always busy, and understaffed food quality varies as well as quality of service have had several orders messed up, every take out order i have done has been messed up and i have had to go back and get a missing food item or the correct item. The only reason i am giving them three stars is there was a guy who worked at the bar who was a super star, got every order right was fast, friendly and quick idk if he even still works there. If you eat here i recommend sitting at the bar to get quality service. read more

Me and my family waited for 30 minutes with no one coming and talking to us they gave us menus and a table and that was all they did and they finally came over as we where leaving and asked if we wanted to order read more

We used to love coming to this place but things changed a couple of years ago when the management changed. There are still a few old school waiters but the majority are just terrible; Ignore you and don't come back to your table but every 30-40 minutes. It takes two hours to have a meal. And then the food usually comes out wrong. There is never any manager even on site. We used to bring large groups and enjoy birthdays for our children but now we do our best to persuade them to go to another establishment. It's truly just embarrassing that you can't see the turn over and downward change in this establishment over the years. We stayed away for 2 months and now will not go back when we used to be there 2 or 3 nights a week. It was so terrible the last time the manager charged us $0.99 for each family. They have to be losing money. Unreal and unacceptable. Do not go here!!!! read more

Took about 35 minutes to get order of boneless wings, buffalo chips, and celery. Wait, I never got celery. The waitress tried to make best of it, order of 10 wings was at least doubled and took 25% off my bill (although I was still charged for celery). Was also offered desert on her, but declined due to being stuffed. Took a Pepsi togo and half the wings. Would likely still stop at this location, but tiring on the whole BW3 thing. read more

NO WIFI! Came here to play trivia, but could not log in. Found out that wifi does not have an internet connection. Bartender checked on it and said they got a new router a few weeks ago and they were having some problems getting it configured. Obviously they aren't too serious about getting it fixed or they would have taken care of it by now. Sign on the door says free WiFi, maybe they should make sure it works. read more

I'm going to be completely honest, 01-21-2022, my boyfriend and I call ahead just to get a rough idea what our wait time would be if we came in. The lady over the phone told us we would be able to be seated at the bar. Note, we were planning on going to Texas Roadhouse, made a call ahead and we're still waiting in the car 20 minutes after our expected arrival, pissed about that, but anyways back to the review. When we got there, they were extremely busy (I.e. all tables where full, everyone looked extremely stressed due to the rush. I felt bad for coming in during rush.) we get seated at the bar and was greeted by Katlin. (Absolute sweetheart, she was amazing, very willing.) she got us our drinks(water), and shortly after took our order. I've heard good things about BWW, but tonight, just wasn't it for me. The food didn't come out until roughly about 45 minutes to an hour later. When it came out, honestly wasn't surprised that my food looked and tasted like it had been sitting for a good 20 minutes. The wings were buffalo dry rub, but I wasn't expecting to get dry wings(again my first time coming, not knowing really what to expect) I know wings aren't supposed to be dry. Called the waitress back over, and she herself went back and got me a new dish. Kudos to her for making an effort. When the new food came out, it was much better. Coming during a rush wasn't probably the best of ideas, but the service was still outstanding. Me personally, would be willing to give it another try to have a more pleasant (food-wise) experience, I wouldn't see me visiting in the near future, or religiously. Service-wise, it's already there. Everyone was great there, I'm just sunk that the food sucked. read more

As a sports bar, it's fine. It was the one place in the area I could count on to catch a particular game that no one would care about locally. They had it on one of their big screens, and a ready table. But the Jerk flavored wings were a disappointment. Good beer selection, and the waitress was a bit too insistent ("Can I get you anything?" everytime she passed. If you need to watch a game, this beats other local places that call themselves sports bars, but really are just bars that added 2-3 screens and still only show the Chiefs game. read more

Best thing I could say is the Waitress was Good..The Food had no taste or favor......Sadly way over priced for the amount of Food you get .. For a sports bar it's good but as a restaurant it sucks....will not be returning .. read more

I placed an order to Buffalo wild wings in Quincy Illinois at 5:30 to pick up for 730. Get there at 725, stand in line with 6+ others waiting for a cashier... for at least 15 minutes. Finally helped and they tell me they're out of honey bbq wings that I've ordered and already paid for online. So I ask for a refund and they had to go find a manager and he tells me he can't give me my money back, I have to call a customer service help line. I explained my frustration with him, since I placed the order 2 hours ahead of time that I never got a call that they were out, or they should've said something before I drove all the way there... and he was very rude and wanted to argue with me. So I call the help line, sit on hold for 20 minutes before I got pissed off and hung up. So no food, no refund, shitty service, shitty attitude. Everyone ahead of me checked their food and 1/2 of them were wrong and had to send them back to the kitchen. read more

The food is good, but this is the only Buffalo Wild Wings in the country that does not play UFC fights. Smaller market BWs have UFC Marion, Carbondale, Mt Vernon, etc. The owner should have to call this place something else because that is what it is --- not a BWs. read more

Do. Not. Come. Here. Their costumer service sucks harder than a woman on the corner trying to make a few bucks, no exaggeration. When we did get our food after waiting for exactly 2 hours and 3 minutes, it was cold. Our waitress was extremely rude, and poorly dressed. Even my daughter pointed out that her bra and boob was visible. When we paid for our food, we paid with cash. When she returned my change she flopped it down in front of us only the 2 dollars from the expected $2.19. It's a good thing she kept the change because that's all she was going to get. read more

Unreal how bad BWW Quincy has become. We used to frequent the restaurant in 2017 and some of 2018. Just look at the reviews and it says it all. Terrible service. Non existent management I would say is the main issue. No one in charge and 18-20 year old kids with little to no experience trying to run a restaurant. Three hours for chicken wings and fries. Waitress unable to figure out how to split a bill. DONE read more

Went to Buffalo today and they were busy, I will give them. However, after being seated waited for over 1 hour, without ever being served. No refill on 1st round of tea, no wait staff to come by. People came in after us, were seated, waited on, they ate and left. Managers response, " What do you want me to do about it? We are busy". Did say he would expedite our order and maybe get it soon. Rest room was also very unclean, which should have been an indicator. Will not return and will make sure everyone knows lack of the lack of professionalism. read more

I would give the Buffalo Wild Wings in Quincy Illinois a negative star if it was available on yelp. We waited 40 minutes for our food this afternoon. When the food arrived the wings and fries were Luke warm. Hardly any sauce on the wings and the waitress and manager did not apologize for the pour service. We were given half off but the meal honestly should have been free. Horrible service. read more

I honestly don't know how this place is still open. The staff ignore you most the time you're in there you're only going to get one drink unless you hunt down your waiter or waitress. The food is always overcooked then the place is always filthy plenty of better places to go in Quincy. read more