Quick knowledge response. Discovered the real problem in 5 minutes…read more We have recommended him to our neighbors with the same issues.

We contacted NE pest Control in October we were having a mouse issue in our basement . He was quick…read moreto respond came in a day , we signed a 1 year contract paid in full , he laid traps and said he would return in a few weeks to to check the traps . We had to call him mid November apparently he was ill .....hospitalized but we were never called informed by office. He finally came by and laid different traps stated he would be back in a week . We have been trying to call , email since December 1st with no call back or email response . As stated above we paid in full and he has blown us off ......unacceptable !!! DO NOT SIGN WITH THIS COMPANY !! I have contacted the BBB and will do whatever possible to get a refund he breached his contract .

We had a wasp problem in one of the cars. Was hesitant to treat since I didn't want to ruin the…read morepaint. It got worse so searched for solutions and found Sergio. Emailed and spoke with him briefly and he was here a half hour later. Sprayed the car, said it was guaranteed for a year and it was fine til a few weeks later and they were back. Once again Sergio was here quickly. This time he sprayed the entire cat including under the hood. 2 months later and no issues so it worked. Despite the guarantee I insisted on paying for the second time since he did so much more. I recommend them to everyone now. Friendly and personable, trustworthy. Very pleased and no more wasps!

I totally agree with others on a 5 star review. Polite, prompt and professional service. job done a…read morefew hours after request. Thank you Steve and Luke.

Found good reviews on Nextdoor so called and Mark came over to take a look at our carpenter bee…read moreissue. Five stars because he was honest and said that since there were not many of them, the best thing to do would be to just patch the existing holes and maybe use a perimeter spray. Another guy we had come from another company was going to charge over $500. When I read about carpenter bees after Mark left, I saw he was right (and the other guy would have ripped us off). I am sure we will have wasp nests or some other future problem and we will be calling Mark for sure!

I recently needed pest control for mice in my attic and they came right over and took care of the…read moreproblem! The scratching sound in my roof was gone in a day! They even offered to come back and follow up if I heard anything else! Great customer service and very friendly!

John and John are terrific! Very accommodating and responsive to our concerns. Thorough…read morewalkthrough to determine problem areas. Plan devised and a yearly contract in place. Very reasonable pricing and great service. Highly recommend!

We were having problems with mice and John quickly came by, did a very detailed inspection on our…read morehouse and gave us great recommendations. He was very thorough and honest. It's not often you come across such an honest contractor who seems to really enjoy their job. That's what I found with John and I would highly recommend him. You can trust that what he recommends is best for your situation. Very happy!

Steve and Will are very professional and courteous . They take care of any pest problem I might…read morehave . Easy to talk with . Great job guys !

The technicians have been helpful and very knowledgeable but we ran into an issue yesterday when a…read moregel bait was used indoors and not included on the report afterward. We have a 4 month old puppy who is into everything and started licking/chewing the baseboards near where ants were prevalent indoors. When I called, Stephanie was less than professional and seemed annoyed that I had concerns. No matter what I said, she dismissed me, argued at every turn, and didn't apologize until I told her how frustrating the conversation had been as a concerned parent. Even then, her apology was "I'm sorry ma'am. I do understand but like I said...." She just kept reiterating "Ma'am (condescendingly) baseboard treatment is standard with all of our visits." Mind you, we've never had baseboards treated before this visit. Treatment has always been on the exterior and they've only ever iterated that kids and pets be kept indoors. Stephanie said the stuff he was putting down inside was the same as what he put outside (bifen) when I called back this morning because my puppy was vomiting and refusing food. After speaking with Jose and describing to him (as I tried to do with Stephanie) what I saw the technician use, he said it wasn't bifen but was likely gel bait (not at all what is used outside.) I was going back and forth with the vet and DeBug all morning trying to figure out how emergent the situation was and when I finally was able to speak with Jose, he helped calm my fears and let me know what the product actually was and how the call should have been handled. I do appreciate his professionalism and approach to feedback from a customer. As I told Stephanie, I was trying to work toward a solution and share my frustration as a mom of young children and dogs. I am unsure if we will be continuing service because, although Jose handled things well, Stephanie is the main point of contact it seems and needs more training or a spa day before she interacts with worried customers again. The screenshot I've included is an example of how the phone conversation went as well. Weird (inaccurate) responses and entirely missing the point of what I was asking. For what it's worth, our puppy is alive and well, eating again and no longer vomiting, so that's a relief.

I feel very relieved and happy that I used Advanced Pest Innovations, located in Spencer, MA. (I…read morelive in northern Rhode Island.) I initially looked at companies nearby, and then I decided to look at Advanced Pest Innovations. Yelpers gave him very positive reviews. Steve is a very nice, normal, down-to-earth individual. He listened to everything I had to say, and he answered all my questions. He explained the process in simple-to-understand detail and also left a printed sheet with more information on it. I like that he did not speak "down" to me. He seems to be a very intelligent person and a caring individual. The price, imo, was extremely reasonable because he sprayed outside and inside my house. If Yelp allowed 100-stars review, I'd definitely give this company 100 stars!

This is another true company who has your back as a client of theirs…read more When i called them out to spray my bee nest issue, they observed the area and we came together to the conclusion that we had already solved our own bee issue ourselves. They did address my mouse and chipmunk concerns as we had some intruders recently and as well they were able to locate exact access points and see an opening in use by a chipmunk. They sealed all of our concerns beautifully and cost efficiently. As well as covering our rodent concerns, they did a spray of our house exterior for any crawling insects, which is a 3 month durability and will protect against any insects trying to crawl in. We did see a centipede recently and the ants have been out and about recently with weather warming up. As well as them spotting carpenter ants in abundance, this spray resolved any concerns about these bugs wreaking havoc for a few months at least. Overall, the quote for the original service was great but unnecessary. The work completed was under the original service price and i ended the day with no pest concerns, and as a happy customer who the company listened to, explained and pointed out direct spots and how to move forward with various solutions. Highly recommended this company for all of your potential pest concerns and as i asked them, they do not harm any pests. Call these guys for your mice, mosquito, tick, bee/wasp or any other pest management issues. They handle it all with a smile and a bee suit if need be! I want to note they were very pleasant to work with as well and went above and beyond to meet my specific timeline and needs. Living in New England, weather makes scheduling outdoor work a little difficult for companies and clients. When a company tries to help a client and goes above and beyond to keep trying to resolve the weather interrupted scheduling, you have found a trustworthy and honest company. Highly recommend! Thank you again!

Great service, friendly, competent. Got rid of a pesky squirrel who had built a nest behind our…read moredishwasher. A+

Great service Excellent prices…read moreWent above a beyond. I had gopher/ wood chuck issue at my house. That's Wild provided very prompt service. They came out, assess the situation fully briefed me all along the way. With in a day they came in addressed the problem. I highly recommend them for any animal issues you may have. Also they have the best prices around.

Can not give this company a high enough rating!! We had a minor mouse problem on our home and Encon…read morewas recommended by a friend who had them deal with a large mouse problem at their home. I was not familiar with the company, but spent some time on the phone with one of the technicians, Rob, who gave me all the details about the services, plans & pricing on his off time! After speaking with Rob, I called the Encon office on a Wednesday and was able to schedule a visit for two days away on Friday. Rob came right on schedule and went through the entire house, checking for signs of mice, sealing up small openings that could be causing the problems and explained everything as he was doing it. Rob placed multiple bait stations in areas he suggested as an expert including some small spaces, behind appliances, the laundry room, basement, crawl space & garage. Even tho it was his first visit he did a quick spraying for bugs in the basement and walked the permittee of the house using steel wool and spray foam to seal up any open spots he saw that could be contributing to the problem. The plan I chose was the one year which was so reasonably priced I'm not sure how Encon makes any money. It includes today's visit, plus 2 more scheduled visits, PLUS as many other visits we need to deal with the mice and any other pests we encounter over the next here including pretty much ever bug imaginable (except bedbugs, mosquitos, ticks & termites which they do treat for additional fees). Thank you Rob and thank you Encon for making more than the best out of a bad situation!!!

They've very good at what they do. Tried getting rid of carpenter ants myself but didn't work very…read morewell. Had encon come by to take a look. After one exterior treatment, all the ants were gone. They have a one year warranty and charged 225$. Reasonable price compared to other companies that were charging $300+. I would use them again.