We have worked with SHS Pest Control for several years and they are very responsive, prompt and…read moreefficient. We had what turned out to be a carpenter bee issue in the clap boards of our house. I called them and they sent Adam, the technician, within an hour - you can't get better service than that! We have worked with Adam many times; he is informative, answers all our questions and gets the job done right. He also has a customer friendly attitude that is very much appreciated. Great guy, very good company! Thank you, Brian H

They did an excellent job of mitigating mice and were responsive to calls. I just use them for…read moreants. The problem is not resolved and I cannot get them to return my call to discuss next Steps. I've called 3x over a 2 week period and no response?

I had a giant bees nest right next to my front door. Reliable came out the next day and charged…read morehalf of what everyone else was quoting me. I highly recommend them!

So far I've received great service from these people-- very responsive and professional.read more

Koji was great. He came out in the morning, inspected and treated the whole house and gave…read morerecommendations for future service.

Koji responded to my request within a day. We worried we had bed bugs and he went over all the…read moretreatment options and offered a time to meet within days. During the time if our initial contact and a possible visit for treatment I sent Koji a picture of the offending bug. The next morning he sent me an email stating that what we had was not bed bugs but a simple beetle. What a relief. We were not charged for the consultation and he couldn't have been more informative or helpful. We did not need further service, but I would highly recommend him to people who live on the upper Cape or Dartmouth area. It was great to have such good customer service. Thank you Koji!

Quick knowledge response. Discovered the real problem in 5 minutes…read more We have recommended him to our neighbors with the same issues.

We contacted NE pest Control in October we were having a mouse issue in our basement . He was quick…read moreto respond came in a day , we signed a 1 year contract paid in full , he laid traps and said he would return in a few weeks to to check the traps . We had to call him mid November apparently he was ill .....hospitalized but we were never called informed by office. He finally came by and laid different traps stated he would be back in a week . We have been trying to call , email since December 1st with no call back or email response . As stated above we paid in full and he has blown us off ......unacceptable !!! DO NOT SIGN WITH THIS COMPANY !! I have contacted the BBB and will do whatever possible to get a refund he breached his contract .

Effective. Took 3 visits, the little buggers were persistent. The owner is very nice. Some of the…read moreemployees have the personality of bricks according to my mom.

I HATE all pests!! I have spiders, ants, centerpedes. This year I brought my plants in after the…read moresummer and knats came in with them. As soon as the weather cools I get field mice. It seems like it is always something. Anyways I have a contract with Pest Assassins. They come to my home every few months and they keep all these pests away!! I have confidence in their ability to keep all of these pests away. They are also VERY reasonably priced. I have recommended them to friends and associates.

I signed up with this company for a yearly contract because I had carpenter ants near construction…read moresite of my home and needed it remedied at once. This owner was at my house the same day and I did not hesitate to commit to a year. I just found bees all around a shrub today, and made a service call. My bee problem will be resolved today. Honestly, I've used a different company for years and I did not renew. I will never go back and cannot commend or recommend this company enough. Very hard working, professional and worth every penny. Piece of mind knowing any issues that arise, I can count on All-Pro Pest control. Thank you!

I had a sudden, unexplained, fly infestation 2 weeks ago. Aaron quickly identified the problem and…read moretreated. Have not had a single fly in my house since. Aaron is the best! Thank you, Aaron.

Steve and Will are very professional and courteous . They take care of any pest problem I might…read morehave . Easy to talk with . Great job guys !

The technicians have been helpful and very knowledgeable but we ran into an issue yesterday when a…read moregel bait was used indoors and not included on the report afterward. We have a 4 month old puppy who is into everything and started licking/chewing the baseboards near where ants were prevalent indoors. When I called, Stephanie was less than professional and seemed annoyed that I had concerns. No matter what I said, she dismissed me, argued at every turn, and didn't apologize until I told her how frustrating the conversation had been as a concerned parent. Even then, her apology was "I'm sorry ma'am. I do understand but like I said...." She just kept reiterating "Ma'am (condescendingly) baseboard treatment is standard with all of our visits." Mind you, we've never had baseboards treated before this visit. Treatment has always been on the exterior and they've only ever iterated that kids and pets be kept indoors. Stephanie said the stuff he was putting down inside was the same as what he put outside (bifen) when I called back this morning because my puppy was vomiting and refusing food. After speaking with Jose and describing to him (as I tried to do with Stephanie) what I saw the technician use, he said it wasn't bifen but was likely gel bait (not at all what is used outside.) I was going back and forth with the vet and DeBug all morning trying to figure out how emergent the situation was and when I finally was able to speak with Jose, he helped calm my fears and let me know what the product actually was and how the call should have been handled. I do appreciate his professionalism and approach to feedback from a customer. As I told Stephanie, I was trying to work toward a solution and share my frustration as a mom of young children and dogs. I am unsure if we will be continuing service because, although Jose handled things well, Stephanie is the main point of contact it seems and needs more training or a spa day before she interacts with worried customers again. The screenshot I've included is an example of how the phone conversation went as well. Weird (inaccurate) responses and entirely missing the point of what I was asking. For what it's worth, our puppy is alive and well, eating again and no longer vomiting, so that's a relief.

Do not use this business. Charged $300 to spray once for Yellowjackets (which did not work) and…read morewhen called and asked to come back and rectify the problem Mike either didn't show up when he said he would or didn't return a call.

DO NOT WASTE YOUR TIME WITH ACE PEST CONTROL. I reached out to Ace Pest Control because they are…read morelocal, and I wanted to offer the business to a local vendor. I wanted to remove a bald faced hornet nest the diameter of 1.5 basketballs that appeared in the 2nd floor eaves of one of our buildings within a two week period. Owner/operator Michael Kuttner seemed personable and responsive in our first phone conversation. He quoted me a price of $200.00 to remove the nest. We agreed that he would come out and take a look later in the week. He didn't show up, and left a message that he was experiencing transmission trouble. OK-these things happen. We spoke again a week or so later and set a second date/time. He suggested a window from 11:00-1:00 on a weekday. I reluctantly agreed, although I had to cancel other commitments to be there when he arrived. On the designated day, I arrived at 10:50 in the morning to find a business card tucked into the door jamb. There was no note on it. I assumed this was because he had done the job earlier and left, but this was not the case. I called and reached his voice mail; and expressed my concern that the work had not been done, and that I had cancelled other commitments for nothing. He left voice mail 'trying to reach me' later that afternoon with no explanation whatsoever for his failure to follow through. I decided to try a final time and reached out to him this afternoon, asking if he could do the work today. He asked what kind of bees we had (this was not the first time I told him that they were not bees, but hornets). He responded "I'm not looking forward to it but I'll do it". He asked if I could meet him at the site in one hour and I agreed-I was 30 minutes away and rushed to meet him, glad that the problem would finally be addressed. I was there at the designated time-and again, he never showed. I called his business phone twice and the message indicated that the 'voice mailbox was full'. I waited an hour and then drove to his place of business to express my dissatisfaction with his lack of professionalism. I had to search the Internet to find an actual physical address (there is only a P.O. Box on Mr. Kuttner's business card). No sign of life. I gave up and left only to find that he had left a voice mail on my home phone indicating that the nest was 'too high' and he could 'explain better if I wanted to call him'. Interesting-the nest was 25' in front of him when he left his business card behind on the first visit-and I had indicated the height of the nest during our first phone conversation. Run, don't walk, to a reputable pest control service. Ace isn't it. What a joke.