Our technician Joseph was professional and courteous. He explained everything he was doing and said…read moreif we have any issues to let them know and he'd be back out. He was on time and communication with the company was excellent.

Tech said he knocked & rang our doorbell. Never heard anything. Reschedule for today,9 - noon…read more I called at 11:50 am & was told he is one hour late. Why did NO ONE call or text me considering this was day 2? I don't have time or patience with this kind of incompetence.

I have been using their service for many years and each one of the staff members in their office as…read morewell as the guys who treat my home have always been polite, respectful and knowledgeable.

Had a residual issue with ants. Was very upset and frustrated after ants covered a large gourmet…read morepizza I was to serve to guests for New Years--gave rating of 1star. However, had long conversation and few visits to get rid of ants...looing forward to "DEAD ANTS." All staff were empathetic to my needs as also a disabled service connected veteran. They were prompt, very professional--and aggressively addressed the issue--wanting to know what to do to make me a satisfied consumer. Technicians and support staff were equally concerned and went above and beyond. As a professional and former 25 year business owner--I can appreciate their caringness, professionalism and knowledge. I would highly recommend this group of dedicated, veteran owned, business to anyone who has a "pest problem" from ants, fleas, rodents, stink bugs, and other non-helpful "BUGS" to get your yard, home, and crawl spaces "DE BUGGED."

We have used Bulwark for years at various locations throughout Charlotte…read more For the most part, they are completely fine. Yesterday, a technician came out as park for our quarterly visit, and, knowing we had a dog, left a product that is actively poisonous to dogs throughout our backyard. I had told him directly that we had a dog before he entered the yard. He did not tell us that he used a product that is dangerous to animals at any point.

Quick response & excellent pricing. I signed up for 1year…read morefor quarterly visits & free callback situations if needed.

I have been using Killingsworth Environmental for 7 years. Everyone has provided very good service…read more Today Godfrey B. went above and beyond to treat my wasp, carpenter bee and ant pests. He patiently investigated the problem area, observing where the ants & hornets were headed, including my sneaky carpenter bees. He focused treatment in these areas, as well as treating the surrounding perimeter of our home. A big shout out to Godfrey B. for taking extra time. Thanks for your thorough professional service.

I have been using Killingsworth for Pest Control since I moved to Charlotte, NC 5 years ago. They…read morehave been highly effective in treating pests and answering my pest questions. Their technicians are always very well informed about various pests and spend considerable time inspecting and treating my property. The most recent technician was Raymond Aldridge and he maintained the company's reputation of timely and thorough pest control. I appreciate not having to worry about BUGS! Thank you Raymond !

There is a reason this company has so many five stars. I…read morevisited my rental property from out of state and noticed "sand " in my garage. A+ was able to identify it by a text photo and then also confirmed another photo was termites They were out treating within a few days The whole process was easy and uncomplicated. I highly recommend this company.

As a real estate broker in town, I get lots of clients needing pest control services. I have called…read moreon Jason many times and he has always taken care of me and my clients. Jason answers his phone and if it happens to go to voicemail he calls you back and shows up when he says he will! Communication is key with service providers and he delivered great customer service!

LNPC always does a great job. Whether it's our dock or house…read more No matter which technician they send the results have always been positive! Solid service and responsiveness

'DON'T GO FORTH WITH GO FORTH'…read more Got a new HVAC system put in Monday....hasn't worked since installation. I call...house not cooling First it was a bad belt motor ...replaced, 2 days after initial install and yet again, not working. After yet another lovely call ...the manager Jason got back to me informing me 'it takes time to start working' (there are 2 separate units for upstairs and down...upstairs unit fine but struggling with the rising heat from below) Still not working. Call Friday at 5:05pm...office closed with hours Monday through Friday 8-5 with no emergency options....unless you're looking to buy services (website stated it closes at 8) they answer....I pretended. Sent a tech out Saturday who found another major coil defect and had to shut the system down completely (90+ degree weather of course) I requested a new unit since there were two major mechanical issues. Despite about $14,000 manager Jason denies request (after not wanting to speak with me) saying they just replace parts .... IN A BRAND NEW UNIT They hope the part will be available Monday I regret not calling Morris Jenkins...open 7 days a week , and on call. My old unit from the 90s had the house brilliantly cool. So now my rescue dogs, my family and my menapausal hot flashes will be awaiting Monday in the heat.

I had an excellent experience with Clear Defense! Travalle provided outstanding service from start…read moreto finish. He was kind, courteous, professional, and had a great sense of humor that made the visit enjoyable. He took his time applying the products thoroughly and never made me feel like he was rushing to get to the next appointment. His attention to detail and commitment to doing the job right were truly appreciated. It's refreshing to receive this level of customer service. Thank you, Travalle Payne for a job well done!

Updated Review! Rob Tucci from ClearDefense Pest Control continues to deliver top-tier service. He…read morerecently treated our home again and worked with incredible efficiency and care. Rob was knowledgeable and thorough, handling everything quickly without missing a single detail. He takes time to explain what he is doing, why it matters, and what we can do to maintain a pest-free home. His work is consistent and thoughtful every single visit. Rob treats our home with respect and is always professional and friendly. He also gave us a heads up on why there were certain bugs around during this time of year and really broke everything down. When we pointed out a couple of pests, he immediately knew what they were and explained to us how he was going to handle it! If you are looking for someone who truly knows what they are doing and who brings a high level of care and expertise to every job, Rob is the technician to ask for. ClearDefense is lucky to have him and his leadership.

Return to follow up and check traps. I had rodents in basement and attic. Easy to discuss and…read moreschedule with. Polite and curtious.

Honestly, Orkin just earned a customer for life...the, pofessionalism, integrity, and customer…read moreservice I experienced from Orkin -- and specifically Branch Manager Christopher Sheppard -- deserves recognition. A few years ago, during the height of the COVID epidemic, Orkin installed insulation in my home. Due to the unprecedented supply chain shortages at the time, the insulation that was used wasn't fully compliant with building code -- an issue I only recently discovered. When I brought this to Orkin's attention, Christopher Sheppard and his team responded with an unbelievable level of ownership and commitment to customer satisfaction. They didn't make excuses or deflect blame. Instead, they took full responsibility and went above and beyond to make it right -- replacing nearly $11,000 worth of insulation & labor to ensure everything met proper standards. The professionalism and timeliness of the team were exceptional from start to finish. Chris maintained open, honest communication throughout the entire process and made sure every detail was handled with care. It's rare these days to find a company -- and a leader -- who stand so firmly behind their work and truly put the customer first. Thanks to this experience, I am not only confident in the quality of the work Orkin provides, but I'm also now a customer for life. If you're considering Orkin, I can't recommend them highly enough -- and if you're working with Christopher Sheppard and his team, you can trust you're in the very best hands.