Staff were pleasant and helpful during the building process and reminded us enthusiastically to come back if our bear (actually a Paw Patrol Everest character) required a repair. Well the stuffed toy developed a tear in one of the paws and one of the voice boxes stopped working within a week. We came back on a Friday, but were greeted by a snarky employee who declared that "we do not do repairs on the weekend". She also questioned the receipt and acted as if we were bothering her. After some debate she agreed to repair the toy, but needless to say I will not be back. read more