1. Builders FirstSource

    1. Builders FirstSource

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    Cookeville, TN

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    Builders FirstSource

    1.0 (2 reviews)
    Closed 7:00 am - 4:00 pm
    Updated a few days ago

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    6 years ago

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    Lowe's Home Improvement - Lowes employees/contracts lazy people who will not deliver your appliances inside your location

    Lowe's Home Improvement

    (35 reviews)

    I cannot detail the number of issues I have had at the store and with the management over the past…read morefive and a half years since I moved to this area. Lies, rip-offs, poor service, horrible horrible treatment when purchases have issues. Nobody cares, there are very few people in the store who actually care about the customer. Most of those don't last very long they get tired of being run to by everybody and eventually leave for a better job. I think they get worked to death. I learned after a couple of years of dealing with their horrendous treatment that the Home Depot in Lebanon delivers to where I live. They have a 1 hour delivery zone and I live 45 minutes away. Guess where I get most of my stuff now? Guess how it gets to me? Guess how many times I have things missing or damaged or the wrong item? Yep you got it they are heads and shoulders above any service that Lowe's provides. I plan my trips accordingly when I need to physically go and get things so that I can do it in Lebanon and not here. Very shortly, I won't have to drive that far because the new Home Depot in this town should be up and running in the next year. Hallelujah, no more captive audience. Let's see how quickly this Lowe's goes from being number one in sales to the bottom of the list. I have a feeling it's going to be a rapid fall.

    kaitlyn at the Lowe's in cookeville was super rude I was taking back a well tank with a manufacture…read moredefect and she lied to me several times and told me she isn't arguing with me. At the end she stated "that's how the world works"

    Builders FirstSource - buildingsupplies - Updated July 2026

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