This school is by far the best in the area. My son attends VPK and the love, care and attention he…read morereceives is unmatched. We had him elsewhere previously and it's night and day. They are accepting of all kids and really foster a loving and academic environment. Thank you Ms Braswell, Ms Norris and Ms Debbie for being such an integral part of our life

They removed my child because she was black she was the only black child in the classroom that's…read morenot cool whatsoever after 3 days they were ready to give up.

Very disappointed with this school. The staff and teachers do not seem to know how to properly…read moremanage the kids or provide a good learning environment. Most of the time, the children just sit around playing with toys instead of actually learning anything educational. There also seems to be a lot of teacher turnover, which says a lot about how the school is run. The staff appear unorganized and inexperienced, and communication is poor. I would not recommend this school to other parents looking for quality childcare or education for their children.

Highly recommend Kiddie Academy. The staff is great and they do a wonderful job with their…read morecurriculum. Every teacher knows each kid even if they're not in their class and care for them with love. Can't think of a better place to send my daughter.

Review is for infant care I am a first time, overbearing mom…read morewho loves her little girl more than anything. At 7 months of age i was hesitant to send her to daycare but wanted to go back to work part time and also needed more time to get things done. I could not be happier with the care my daughter receives here. There are two live cameras which I check in with frequently throughout the day. Any issues or concerns are immediately addressed by the director and rectification is communicated with me. The women who staff the room are nurturing and truly care about the babies. I specially like that they hold them to bottle feed and rock them to sleep. She is never just laying there crying, they are very attentive. Highly recommend!

This location, Conway, has been very disappointing. This was…read moreour first year at this location for the summer program, previously spent 4 years between childcare, prevpk,vpk, and summer programs at Lake Underhill with an excellent experience. Conway seemed to be lack of staff. Communication never aligned, excuse after excuse. The director seemed to avoid conversation and wouldn't speak to me unless I would engage into conversation. The Summer program was not followed though. Over half of the activities and field trips never happened. One of the fieldtrips my child attended didn't even have our permission to attend!?!? Lack of activities was very disappointing. What were we paying for? $1600 for what???? Live The video definitely displayed the lack of supervision of the children at most times. Children pushing each other and none the wiser? Ridiculous! The language being tolerated while at camp and coming back to my home was very unnerving. Lunches, we'll as I know, the facility follows a health program. I was never provided a weekly menu. Child would be picked up hungry. This has been very disappointing experience. The only positive out of this experience was Ms Turner. She was amazing.

**Updated review** Original review: My Toddler has been…read morebitten 9 times in one month! I have spoken to Karin, but she is no longer with the school and has never been helpful when present. Nina is the assistant administrator who is nice, but it seems that every complaint falls through the cracks with no resolution. We have been told multiple times that corporate will follow up with us, but we have never received a phone call or email. I have called the school several times in the past month to speak to Karin and Nina. I have also sat down face-to-face with them several times but no resolution has been made. I understand that bits may be age-appropriate for toddlers, but receiving 9 in such a short period of time is unacceptable. Today I found another bite on my Toddler with no notification from the school. Clearly, no one is holding their word when they say they will keep a closer eye on the Toddlers in the class to limit the biting. I told the school I would like a call from the regional manager to talk about what would be done to resolve this issue. Update: The school never called, so I had to call in to get an update on what they would do to help limit classroom biting. They informed me that a 3rd teacher would be in the class during the moments the main teachers are handling lunches and diaper changes. Although this sounded promising, they had already told us this would be implemented several weeks ago. At this time, we do not trust the management and have decided to enroll our toddler in another school. Reflection: The Kiddie Academy is very clean, and the staff I have dealt with have been nice to my toddler and me. We left because the administration couldn't be trusted to keep their word, and management never helped with our situation. Also, the morning teacher for the next age group 2+ I would hear her yelling at the kids in the morning and could be heard from the toddler room. On a few occasions I thought about stepping in to say something because no kid deserves to be yelled at but I am kicking myself because I never did. I do not want my kid to start thinking biting is okay. And I do not want my kid to get yelled at when they age up to the 2+ year old class. This is an honest review from a parent that tried to be respectful and responsible with the school but in the end I had enough.

My child came home from Kiddie Academy of Winter Park with multiple visible scratches on his arm,…read moreand I was not informed about the incident at pickup. When I asked what happened, I did not receive a clear explanation and no incident report was provided. This is extremely concerning, especially since these injuries occurred while under staff supervision. At this point, I cannot rule out whether this involved another child or something more serious due to the lack of transparency. I have formally requested to review the camera footage from that day and asked that it be preserved. I am currently waiting for a response. Parents trust this facility to keep their children safe and to communicate honestly when something happens. The lack of answers raises serious concerns.

I am attending a 3 day training here. Every staff member was super helpful in making sure I could…read morenavigate my way through the building. They lost stars for the lack of women's bathrooms on the 2nd floor. There were men's bathrooms but you had to go down a whole different wing to find the women's room. Also, the faucets did not stay on and my bathroom stall lock was broken and I had to hold it closed with a hair tie they put in its place. The school is super clean and gorgeous outside. I will update as needed.

We were here for a football camp and the stands for the parents to sit in were very spacious…read more Bathrooms were easily accessible within walking distance of stands and concession stand. Bathrooms have black toilet seats and white. I mention this because of a phobia I have.