Don't trust them get everything in writing and make sure you fully read the contract not what's…read moreposted on their site or what's in home security system review pages!!!!!!! I recently got this system July31 from defenders Inc/protect your home. During the security walk thru I was informed I had a 30 day trial period which I specifically asked about due to going out to sea( I'm in the military) This trial period is actually 3 days in the contract(which the installer accidentally sent to the wrong email). When I went to cancel due to poor customer service as well as other reasons such as some of those listed next . One reason had to call 4 times to get the contract as well as for the gift card which I still never received. Another reason is the system also had several false fire alarms late at night some of which I was present for some I wasn't. I was charged 75% of my contract a fee that was almost $1600 as well as not refunded for the 1600 worth of equipment I purchased in July.This organization has several reviews and such with similar things all over the internet. A short google search will tell you that they have a tendency to try to stick it to you or fail to adequately explain the trial period and canceling while having items such as the 3 day period in the lengthy contract. Be aware defenders customer service as well as corporate have done nothing to remedy this as they used a third party to install so they feel they are not responsible for what the contracted out or agreements made in their name.

Very professional and educational on security needs for my family. I highly recommend ADT for all…read moreof your security needs. Peace of mind!

This is an update on a previous review. We were upset at the initial lack of communication, but…read moreonce Coastal came to the house, they did a fine job in making sure things were right. They wired things correctly, explained their work, and left making sure things were in good shape. By all accounts working with them was a positive experience.

I researched home security systems for six months before making a decision. I interviewed several…read moreindividuals and met Mark, the owner of Coastal Security Group. He had the products I wanted and was very friendly with a great product knowledge. We installed a rather high end system and there were a few problems getting the technology to work. The system works wonderfully well and Mark and his crew were fantastic to work with. I would never consider working with anyone else. January 18, 2013. It has been a bit over four months since the system was installed and the tech problems continue with the video on the cameras. Reps from Honeywell are coming out with the technician. Video problems solved and everything works the way it should. I am having smoke detectors and light modules put in later this week. Waiting to see how all things work out.

ITD did an awesome job setting up our t.v./speaker/AV configuration. We'd been looking at…read moreunsightly wires, etc. forever and now wish we'd done this a long time ago. Jeremy fished wires in two rooms without a problem, and there isn't a single wire on show. I highly recommend ITD if you are looking for prompt, professional and courteous service. We could not be happier.

Do not work with them owner is husband wife team and they set up a time to come between 2-5 I did…read moretell them I have to rely on owner to open the house. I asked them to come around 3 and wife Mitchell started arguing and very rude. I think they don't care or want our business...

Matt was great, he arrived slightly earlier than promised and immediately got to work mounting my…read morenew TV on the wall. After finishing the install he walked me through the set up procedure and then finished up by hooking up another TV that I had. Was very impressed with his work.

Great Professional. It was a pleasure working with View it all. The complete package: value,…read moreprofessionalism, on time & knowledgeable. The technician was able to adapt from a brand (security camera) not local: No problem whatsoever, can't say enough how please we are. Thank you. Ray.

Tri-Tronics came to my rescue again today. Over the weekend one of my security system sensors…read moredeveloped a fault before the system was activated for the night. I heard nothing but kept getting automated calls from Central Monitoring. If I didn't get to the phone in time both my trusted contacts and I got text messages. It became awful in the hour before midnight with one call after another. After the system was armed & I was in bed I received a call from a real person at Central Monitoring. It was about 1:30am. So I asked her if she could turn off notifications for that sensor until I could get Tri-Tronics out to correct the problem. After confirming my identity she did just that. When I got up this morning (late from lack of sleep) I called and spoke with Alexis, the owner. She promised to send Justin, my and the dog's favorite technician, out within the next two hours. He came even sooner. Justin reset my system, which he said could possibly correct the problem. He also offered me option of ordering a new sensor, which is the option I chose. At my request he turned off the errant sensor to assure the problem didn't reoccur before the new sensor arrived, Once again Tri-Tronics came to my rescue quickly. The system has made me feel so much more secure since my husband died. The value versus the cost of the system over the years has been immeasurable. It has just continued to work with sensor battery replacements every few years. Thank you Tri-Tronics, and especially Alexis & Justin. You have made me feel so much safer. I highly recommend the choice of this local business if you're considering a security system.

The house we bought has this system in it. We didn't have…read moreto set up anything new with it. But our experience almost 2 years has been great. They always respond to any mishaps of button pushing or forgetting to disarm the alarm. Very satisfied with this company and glad we didn't go with ADT.

Data transfer from 3 old computers to a portable hard drive…read moreReady in hours - fast, efficient, service with VERY reasonable prices. I trust Virgil over Geek Squad any day!

How would you approach a business that flat out lied to you?…read more I went to this shop because of all the great reviews and length of time being in service. I spoke with the owner prior to arriving to make sure my situation could be easily remedied. When I arrived, the top tech said the owner was on the phone and would be able to speak with me in a bit. I decided to move forward and pay. I then asked if I could now speak with the owner and was told he wasn't there. Was this an attempt to just get my money? I calmly stated... "that's not what you just said BEFORE I paid." He tried to bullshit me and say I could have spoken to him earlier as he too has an accent (like the owner). I told him ... "Don't do that. We already confirmed it was the owner I spoke with." He grabbed my laptop from the back and said to his co-worker... "We have a problem." Yes we do.. I caught you in a lie and rather than take accountability and responsibility for your actions, you tried to sidestep and cover for your lie. Not to worry... This story has a positive ending... I left and went to "COMPUTER GUY" and had the most incredible experience.... Chris and Christopher were hands down the best in not only customer service but in providing the attention to detail and care in making sure I made the best decisions cost-wise with my tech issue. I would avoid Virgil Computers (not just because the Senior tech lied) but, because that leaves a precedence for what other disingenuous actions they might perform while servicing something so personal as one's laptop.

Work with kaboom tech for a 4090 build they went above and beyond to get me a working high end…read morebuild and even recommend parts and options to fix any isssue

Trouble experience! On Christmas Day, I placed the order online to have two TV's mounted on the…read morewall. The online system allowed me to schedule an appointment for December 26th. On the morning of the 26th, I received a call from a Kaboom Tech representative who said a glitch in the system scheduled the appointment on a day they were closed. The appointment was rescheduled to December 29th. The morning of December 29th the same representative called and said he had a family emergency and asked if I would be willing to reschedule again. I agreed and a new appointment was set for January 4th. The morning of January 4th Kaboom Tech called and said they would have to cancel again do to an unforeseen problem. I was asked to reschedule for a third time. I declined. This company is very unreliable. I would look elsewhere for service.

Unreliable, terrible communication, God awful work. These guys flat out lie about when they will be…read moreout to help you. I have been dealing with this company for weeks, with very little to show for it. Save yourself some peace of mind and find anybody else.

Tried to book a appointment to have my unit serviced, was told that week. That was over a month…read moreago. Called and text with 0 response. Also been waiting on a pad for my unit since 2019. The crew put a bed of pebbles which fall out into the yard creating a mess constantly. They might have been on point a few years back, just disappointed at this point.