Work with kaboom tech for a 4090 build they went above and beyond to get me a working high end…read morebuild and even recommend parts and options to fix any isssue

Trouble experience! On Christmas Day, I placed the order online to have two TV's mounted on the…read morewall. The online system allowed me to schedule an appointment for December 26th. On the morning of the 26th, I received a call from a Kaboom Tech representative who said a glitch in the system scheduled the appointment on a day they were closed. The appointment was rescheduled to December 29th. The morning of December 29th the same representative called and said he had a family emergency and asked if I would be willing to reschedule again. I agreed and a new appointment was set for January 4th. The morning of January 4th Kaboom Tech called and said they would have to cancel again do to an unforeseen problem. I was asked to reschedule for a third time. I declined. This company is very unreliable. I would look elsewhere for service.

I have used Domes on several occasions and find them extremely helpful and professional. Their…read moreknowledge of the audio and video environment is above reproach but may seem pricey to some folks. They are more than willing to consult and work within your budget

Recently had the upstairs room over the garage converted into a theater space with a huge 120 inch…read morescreen, surround sound and a high-def projector installed. Project took about 3 weeks from order to completion. The team came out and did an estimate, measurements, and got their proposal back within a week. After the deposit and items were ordered it was fast - like two weeks and they were calling to schedule the installation time. The team that came out were great - and over two days they got everything done and managed to do it in the space without damaging anything inside the room - you'd never know this didn't come with the home. Really really happy. So far so good, everything works perfectly and the room has great sound and the large screen is amazing. They have a really nice show room on Laskin Rd where you can see their custom lighting, sample the sounds and screens, and look around.

Outstanding Service. Stephon Cuffee came out to our house 5 times, 5 TIMES !! Poor guy, 1st time…read morehe got the contractors, 2nd time got got me in the middle of demo, 3rd time I got hubby''s day off wrong, 4th time hubby was in the shower, 5th time, I called him and he happened to be in my area. He never gave up though and...he kept coming back, unlike all the others. He is an excellent consultant and very knowledgeable. He helped us make our decision and he took the time to listen to my concerns and didn't push the sale! My technician, Anthony Wilson, also a great professional. Did a great job on my install and explained everything to me and made sure I was comfortable with the new equipment. Great customer service!

My doorbell cam hasn't been working for 3 weeks now. Every time I call they tell me they'll send…read moresomeone to help but no one has done anything to fix it. The customer service is awful. Unfortunately we still have 3 years left. 100% DO NOT RECOMMEND. Don't waste your money. Go with ADT.

Searched for a security system and found Hampton Roads Security. Not only was the equipment better…read morethen the internet specials and the larger national firms, the monthly monitoring was less. We also got log in's to both the alarm panel and the monitoring center to see everything and make changes. The system was all color screens and could do things for our home like turn on lights when we are away like on a timer. They were able to install within 2 hours which was important and did not pressure us in any way to sign up. They also gave us a 30 day no questions asked cancellation if we didn't like. I would recommend to anyone looking.

From the owner: Hampton Roads Security is a locally owned, Chesapeake based company that is becoming a leader in…read moreresidential and commercial security services. We provide strategic security solutions for home, business and commercial clients. New installation, service and monitoring of alarm, CCTV surveillance and access control systems.

Do NOT utilize this company for your security and/or audio system needs. I overpaid (a lot of $$$)…read morefor installed security, audio, and whole-house vacuum systems and they failed to provide timely, effective customer service. Other contractors that I've had to bring to the house (as I couldn't get a decent response from Master's) couldn't figure out the rat's nest of wiring without having to unravel what was there and attempt to make it right. With an improper and outdated product installed, and poor customer service, I can advise with distinct experience that they are NOT the people for you.