This company is as good as they come. Well informed about the latest technology they help us stay…read moreon the cutting edge. They have great customer service and stand behind their work 100%. I recommend them whole heartedly. Stephen

Very, very happy with the purchase and installation of our new home theatre system. The price was…read morereasonable, especially considering the installation of a fairly complex system, which is beyond the capability of all but the most "electronically-handy" homeowners (myself included). Since we were moving from Northern Virginia, we were dependent on the recommendation of others -- and John (the company owner) was exceptionally responsive to our questions and timetable. (I particularly appreciated the fact that John permitted me to have a new TV shipped from Amazon directly to his shop, since we were "on the road" between homes and not yet in the local area.) The installation team -- Kevin and Cortez -- were on-time, polite, professional, and very helpful in walking me through the system operation. Moreover, John personally followed-up the very next day to ensure we were satisfied with the installation -- that's great customer service! I'd unhesitatingly recommend Spartan Pro-Tech, LLC for all your home theatre needs in the South Hampton Roads region.

We have had nothing but problems with our Vector Security system since we had it installed in our…read morenew home. We thought the system in our previous house had been canceled but we continued to receive alarms for several weeks. When that was finally resolved we had problems with the display panel in the new house and were told it needed a new backup battery even though it had just been installed and since it was past 60 days we would have to pay a service fee. Then the problems with the medic alert pendant started. We received the first call on Oct 31st while my husband was in the hospital after a minor stroke and the pendant was at home on his nightstand. Apparently it needed a new battery also even though we were again assured that such failures were very unusual. We were told the earliest a repair tech could be scheduled was November 21st -- 3 weeks later. Because of the repeated problems and shortage of technicians we have asked to cancel the account but Vector refuses because we are trapped in a 3 year contract.

Worst customer service ever! If you're having an issue with your system, it took us three weeks to…read moreget an appointment. If your equipment is malfunctioning and they come out right away it's gonna be about $400 however, if you have a service plan and come out when your appointment is it's only $35. So if you get this equipment and you ever have an emergency, example, your alarm is going off at all times of the night and day, even when it's bypassed, even when you don't have the security armed, you're out of luck. I do not recommend this company at all. It's all about the money for them.

Searched for a security system and found Hampton Roads Security. Not only was the equipment better…read morethen the internet specials and the larger national firms, the monthly monitoring was less. We also got log in's to both the alarm panel and the monitoring center to see everything and make changes. The system was all color screens and could do things for our home like turn on lights when we are away like on a timer. They were able to install within 2 hours which was important and did not pressure us in any way to sign up. They also gave us a 30 day no questions asked cancellation if we didn't like. I would recommend to anyone looking.

From the owner: Hampton Roads Security is a locally owned, Chesapeake based company that is becoming a leader in…read moreresidential and commercial security services. We provide strategic security solutions for home, business and commercial clients. New installation, service and monitoring of alarm, CCTV surveillance and access control systems.

Digital Security has been servicing our security system for 15 years. They have helped us make the…read morebest use of our system.

The Technician (Mike) knew what he was doing. Very efficient and assisted me with floodlight cam…read moresetup (both with the cam Ring app settings. I will be a returning customer.

This is an update on a previous review. We were upset at the initial lack of communication, but…read moreonce Coastal came to the house, they did a fine job in making sure things were right. They wired things correctly, explained their work, and left making sure things were in good shape. By all accounts working with them was a positive experience.

I researched home security systems for six months before making a decision. I interviewed several…read moreindividuals and met Mark, the owner of Coastal Security Group. He had the products I wanted and was very friendly with a great product knowledge. We installed a rather high end system and there were a few problems getting the technology to work. The system works wonderfully well and Mark and his crew were fantastic to work with. I would never consider working with anyone else. January 18, 2013. It has been a bit over four months since the system was installed and the tech problems continue with the video on the cameras. Reps from Honeywell are coming out with the technician. Video problems solved and everything works the way it should. I am having smoke detectors and light modules put in later this week. Waiting to see how all things work out.

This company is a fraud and rip off. Eric Massingill Sales rep lied about my package charged me…read more$1850 for 3 cameras then overcharged me for a keypad in the house. All said and done I have a cheap system I pay $39.99 for monitoring and another $15.00 for 4 cameras per month. When I needed another contact on a door outside he would not even call me back . Most unprofessional person I have ever been in contact with. I hope this company goes broke .,. Go with ADT not these crooks

Security Risk. After over 10 years of monitoring with this company, I took over my family home and…read moresigned a new 3-year agreement. Near the end of the term, I followed their official cancellation procedures and provided written notice more than 30 days in advance.After submitting notice, I was told my contract was two months longer than previously stated. I was also informed they would not release the system's communicator, which prevents me from using my own hardware with another provider. The company ignored my subsequent requests for clarification regarding this equipment lockdown.To protect my system, I ultimately had to change the programming code and replace the communicator myself to remove their access on the 3-year anniversary. Despite paying for the extra two months demanded, they billed me for monitoring services they could not actually render, including an interactive access fee for a system they no longer could connect to. Disabling customer-owned hardware is not in my signed agreement, and charging for unrendered service is highly unprofessional. They completely destroyed my trust.

Ben is a genius! I would never even THINK about calling anyone by Ben. On time, professional…read morequality service that can't be improved upon. If you need on time, professional audio/video service. Just call Ben. You can't do better, and there is no need to even try. Ben is GREAT!!!

Ben did an outstanding job mounting our TV. Extremely nice guy, who provided excellent…read morecommunication as well as recommendations on the best mount for our particular situation. He responded to my questions promptly, arrived on time, and best of all did an awesome job with the installation-- the TV looks great. I am very happy with his work and would absolutely recommend him without any reservation.

They installed cameras on my house because of neighbors' pitbull that has attacked me twice…read more Police said needed cameras to prove. Well, 11 months later happened again, but I couldn't figure out how to see videos. Sentry was so helpful walking me thru the process and finding the images I needed. They really were kind, helpful and understanding during my near hysteria... oh and I had my 2 year old grandson on the deck with me when the dog got loose.

We used Sentry to have a surveillance system installed in our office. Sheldon and his crew showed…read moreon time and were very professional. We went over where everything was to be placed and then they got right to work installing the cameras. After everything was installed they went over the owner manual as well. Since then we have had to call them to help reset the units due to power outages. Again they were very professional and got us back up and running within minutes of calling them. We very so pleased with their service we just had a new phone systems installed by them. Their phone systems is so crystal clear and user friendly we could not be happier with the new phones. We feel very comfortable with referring our friends, family and clients to them for all their security solution. Thanks again Robert and Brenda Ike for all your help and the help of your staff. Amy Hopkins Clark Roofing & Siding, Inc