We needed to get a backup generator installed. He quoted us over $1200. Half up front. Which I paid. And I paid the balance. After all of that he did not finish the job and my generator is unusable. Considering suing. He was extremely rude and he knew he was screwing us. Would give 0 stars if I could. Just lost $1200. read more

The ratings of Zero Stars previously given to Ryan Kelley and his company Bulb Switch by Kay H. and Gail D. in 2021 remain accurate in 2024 into 2025. Beware of this electrician and his company! All negative observations and experiences of Ryan and Bulb Switch in reviews by Kay and Gail reflect my experience with Ryan in September 2024. Bulb Switch Company is located in Holt, MO and not Kearney, MO as advertised on several pages. My job was a mid-sized $3,600 job for many lights and several fans to be installed in my basement, and a laundry electrical service to be moved. I also had another $1,800 garage light job scheduled with Bulb Switch. I cancelled the garage job two weeks into the basement job. Ryan did not want to return the parts deposit for the garage lights when I cancelled that job. I got about half of the $940 deposit back because I then added the $940 to the basement payoff (still a loss). Although Ryan claimed that he would provide an adjusted quote - he never did. Ryan purchased no parts for my basement or garage job - other than a few cheap dimmer switches and other components that did not total $200 - which does not account for the $1,788 deposit that he claimed he needed to purchase parts. Ryan does not - and cannot provide receipts for any part purchase estimates written on his quotes for this job. In addition - the part quotes were grossly inflated several times the true cost. I've checked - and the price quotes are several times what they should have been. I already had a roll of wire and light boxes on hand which Ryan readily began using. Ryan used the deposit (parts) money for his personal life expenses not associated with my project. When Ryan did this - as he did with the jobs for Kay and Gail - Ryan was lying and he was stealing his customer's money. And as with Kay and Gail - Ryan continued to approach me for more money. Although Ryan used my deposit money for his personal life, he has no company vehicles - he drives a rental truck and he later told me that he was broke. For even a basic certified electrician with modest capability - my jobs would have required only about 3 - eight hour workdays or less. Ryan was in and out for two weeks, never worked more than 3 hours in one day and some days did not show up at all. He said that he called me when he did not, and said that he texted me when he did not. He always had some excuse to leave - promising that he would finish all the work the next day. These were lies. Most of the time Ryan's phone mail is full and you cannot contact him. Several days he arrived at work smelling of alcohol, and he always he had the heavy stench of cigarettes about him, and he carried arms. He had one employee for one day who I thought was a good worker. The next day after an hour - this employee was in his truck and Ryan had an excuse to leave. The employee did not return. When I had no more money for Ryan until the job was completed - he arrived at my house one evening on a claim that he intended to work for a few hours. Instead - Ryan picked up his tools, the wire and parts that he supposedly purchased with my money - and left not to return. Taking any of the few supplies that he purchased or already had at my house constituted a theft - as these were paid for in the deposit that I paid Ryan for parts. As with Kay and Gail's experience - Ryan did not complete work he committed to and that he was paid for. Instead he left wires hanging and no connections made - the project was not even half finished - exactly the same result Ryan left Kay and Gail with. If you find any positive reviews for Ryan or Bulb Switch company - don't believe these deceptive reviews. For example - on the Birdseye site there are positive reviews for Bulb Switch. But with a closer look at these positive reviews - you find that they are for very minor items that require only a few hours at the most and no project skills. The reviews include items such as installation of one light, or a few outlets, or an electrical box. Some of the positive reviews for Ryan and Bulb Switch don't even mention the work that was done. Who could honestly evaluate a company on such small and quick jobs - and why would anyone even bother to write a review for such small items? Why would anyone leave positive reviews without mentioning what the job was? All such positive reviews for Ryan and Bulb Switch should be considered suspect. I did not find comments for such small work on reviews for other electrical contractors. Negative reviews for Ryan are consistent for mid-sized straight-forward jobs that even beginner electrical contractors can complete. Inappropriately, Ryan continuously discussed his family problems to me - which were not my business or concern. As with Kay and Gail years before - Ryan and Bulb Switch are banned from my residence. Ryan is a person of very low character - who scams his customers till he can scam them no more. I strongly recommend avoiding Ryan Kelley. read more

Ryan Wade Kelley was sued in the 8th Judicial Circuit Court of Ray County Missouri. Ryan was sued for embezzlement of client funds of about $4,000. The Case Number is 24RY-CV00810. A judgement was entered for the Plaintiff and against Ryan Wade Kelley - the Defendant - who was ordered to pay. It is notable that Ryan Wade Kelley could not submit one receipt in court for any purchases related to the job he was hired to do - because Ryan used the money for his own personal expenses. Ryan Wade Kelley really produced a show in court - he was very venomous - totally unrepentant - no apology. He was just really nasty - over-the-top. That is the regard that Ryan Wade Kelley has for people who try to help him by giving him work. Ryan cannot handle large projects. It cost additional money to undo the mess that Ryan Wade Kelley made. Don't make the mistake that I made in trying to help Ryan. First - I should have heeded all the One-Star reviews posted for Bulb Switch - Ryan Wade Kelley's Company. It is unnatural for any competent company to have so many One-Star Reviews. Those One-Star Reviews for Ryan Wade Kelley's company are similar to mine - as we are basically saying the same thing about Ryan's low character, incompetent work, inability to keep employees and job abandonment. The 5-Star Reviews posted for him - if legitimate - are for work that a high school student could do - and a dishonest company can have fraudulent reviews posted in their favor. I should have questioned why Ryan Wade Kelley doesn't have any company trucks - he drives a rental vehicle. Ryan Wade Kelley is willing to make clients who hire him in good faith - victims of the desperate circumstances of his life. I recommend that you avoid Ryan Wade Kelley and his company Bulb Switch - and any company that would hire him - as you are putting yourself at risk. read more

What a MESS of a company! Hot tempered Ryan/owner won't allow employees to show up, stay, and complete a full days work. Due to inadequate staffing, they are more than double the time frame Ryan initially indicated to complete rough in on our new home- Meanwhile holding up inspections, insulation, drywall... After a 10k payment to begin work, now Ryan is demanding a second 10k before returning to do anything further. Contract indicates 2nd 10k to be received upon rough-in completion. They are no where close to done. Unprofessional! Unreliable! Thank You for refusing to return to my home under the conditions of our agreement, as you are no longer welcome on the premises. (As an added bonus all the mini liquor bottles and cigarette butts in our house will no longer show up with your crew.!) Zero stars read more

Bulb Switch Electric LLC is Grossly Incompetent & Unreliable. Ryan & company were hired to do a kitchen remodel. After 3 months of work the kitchen wiring was so messed up we did not have lighting in the kitchen, large unattractive wires hanging down in the middle of glass cabinets, and other lighting outside of the kitchen did not work. We heard numerous times that he would "knock the job out tomorrow". Most days when Ryan showed up and scheduled to work the full day, he would announce that he &/or his trainee crew would have to leave midday for another job. Estimate for our remodel was 3 days. After 3 months we invited Ryan not to come back. It has cost us $2500 to fix his mess. Lastly, he is incredibly disrespectful to his crew and spoke disparagingly about them to us when they were not present. Needless to say he has trouble keeping people on staff. read more