Bulldog Collision

Chris was great to me and I stopped by cold and had a back fender that had popped out on a…read moreclose-curb right turn incident! There was a -lasting piece missing, but Chris took it back and fixed the broken piece and put fender and right panel back in at no charge. Will definitely be back when I need services again!1

I think most auto shops make mistakes and some types of negative experiences are inevitable, as…read moreseen in the review world. My experience at this shop took place in 2018. When my vehicle had slid off an icy road and the front bumper and grill were damaged, I took it to Arrowhead Auto Body. They gave me an estimate to have it looked at which was accompanied by a strong opinion that it would be costly to repair and that parts needed to be replaced. I didn't have the funds that day, which seemed to annoy the representative in addition to the fact that I didn't want to dive into a repair before the vehicle was even looked at to assess the damage. I was told I could only leave it parked there for a day or two. So, thankfully, I saw that another shop, Everything Automotive, was across the street, and I took it there. The customer service was awesome, and they actually even let me keep the vehicle parked there for 1-2 weeks until I had the money for a potentially costly repair. When they checked everything, there wasn't any actual damage that needed repair. When I came to pick it up, they didn't charge me anything. The whole experience was a surprise and felt like great customer service and just kindness. I'm sure that Arrowhead Auto Body has allowed for many positive experiences, however, because of mine, I would tell a friend to consider other shops or at least get a second opinion. I've continued to have really great experiences at Everything Automotive. Arrowhead Auto Glass (full auto body shop) is also a good shop.

Quality Collision

(14 reviews)

They are amazing. They dealt with the insurance company after someone else rear-ended me and ruined…read moremy car. My car was discontinued in 2011 and they found parts for it. They did an amazing job repairing it and they made it look gorgeous. Totally detailed inside and out. And they were super friendly and wonderful. I would totally recommend going to them for any type of auto bodywork you could think of.

extremedy helpful with quick service on my jeep grill repair! They were able to get it done within…read morejust a few days of estimate, all the staff was very polite and courteous. when I picked up my jeep they had also cleaned the floor mats and surfaces inside as well as a wash on the outside too, it came back cleaner than I left it! I would highly recommend them to anyone! This, unfortunately, was not my first experience with this company and I have never been disappointed!!!

Custom Coach Collision Repair Specialists

(1 review)

I have been to Custom Coach more than I care to admit. I have been completely blown away by Todd's…read morecustomer service. He is honest and does an impecible job. He has taken the time to research the most cost effective parts for my car. He has completed some work for minimal cost when I didn't have an insurance claim. I cannot say enough about the positive experience I have had working with Todd at Custom Coach.

From the owner: Custom Coach Collision Repair Specialists is a Hermantown, MN Auto Body company that promises to…read moreimpress you. We value your time and therefore provide sound estimates. Give us a call.

Duluth Dent Repair

I've had work done Duluth Dent Repair and the results have always been outstanding. I highly…read morerecommend this company, run by Phil Martinnen. You won't be disappointed!! Mike Abramsnn

Phil was awesome. The job he did on our Ford F250 Platinum was spectacular! The truck slid on ice…read morein our yard into a tree causing dents on the rear passenger door. You cannot even tell anything happened. No painting involved which was the HUGE plus. He even gave the truck a bath! Phil is a hidden gem. HIGHLY RECOMMENDED.

ABRA Auto Body Cloquet

(3 reviews)

I highly recommend Abra Auto Body Cloquet! I scraped side of my car, and they did an awesome job…read morebuffing it out n shining it up. They even cleaned the inside of my car! They were very accommodating getting me in quick and so friendly. The price was reasonable also. If u need your car fixed, give them a call!

This shop goes above and beyond expectations!!! Not only was their work flawless but there detailed…read morethe entire car. They gave constant updates on progress and notified me with any changes. A++++ Excellence achieved!

Johnny's Auto Body

My car was totaled after being rear-ended and Johnnys Auto Body got me in right away. They made the…read moreentire process painless and had a rental car for me by the next morning. I informed Johnny that I had no idea how to shop for a new car, and he gave me so many tips and even offered to check out a car if I brought it by on a test drive - free of charge! Being a woman I'm always wary of getting screwed over my mechanics but I felt great going here. I definitely will be returning!

i had an issue with my frame on my brand new vehicle and most auto shops couldn't get me in for…read moreweeks to look at it. I called Johnny's and they told me to come in and they stopped what they were doing to spend just 15 minutes fixing the frame to my vehicle. the service was spec and Cody was wonderful! this is the kind of service you expect from a community business!

Humes Collision Center

3.3

Over the years I have brought cars to Humes, probably five times and have always been more than…read moresatisfied with the results. Insurance coverage was never an issue. I have no reason to bring my cars elsewhere for jobs big and small. Mary at the front desk is great. Long time employee and knows the business. Very knowledgeable.

Returned our rental car 6 days ago and David Humes sent a Picture of front end damage to this same…read morevehicles and asking us to take care of it today! This guy abuses the insurance companies and will abuse you too!

ABRA Auto Body Duluth

3.7

(3 reviews)

I brought my car in one day and the next day they called to tell me the part was in and I could…read morebring it in the next day. Perfect repair, very reasonable price and friendly and efficient staff. Highly recommend this place. Actually had fun waiting for the work which only took about an hour!

Back in September my Focus RS was hit from someone running a red light. it damaged the front driver…read moreside bumper and fender area. Tim the guy that handles the paperwork is a great guy. The body work though absolutely horrible. I took my vehicle over to another body shop after asking Abra to fix the off centered hood headlight and bumper and fender they told me everything was within spec. They did not replace any suspension or even look at it even though the wheel took damage. They did the most shady frame work. Just take your car to Arrowhead Auto Body. The other body shop found parts that were said to be replaced and clearly was not replaced and the amount of overspray with the paint was horrible. They spray painted wiring harness'. The insurance is now contemplating to either total loss the vehicle or have the other shop fix it. Abra is horrible and shady stay away!

Twin Ports Collision Repair

4.3

(6 reviews)

I've used Twin Ports multiple times, including hitting the carcass of a dear that was hit by a semi…read morein the next lane. The were preapproved with my insurance; they offer a courtesy car when available, and they can use insurance to secure a rental (instead of wandering up to Enterprise). But most importantly, as someone who is not confident with cars or insurance, they take the time to explain things. And friendly very friendly.

Eric and the guys were super easy to work with and did a great job on my Audi. Got me in right away…read moreand gave me a good loaner car. Great service at a great price.

Hermantown Transmission & Exhaust

Brian was incredibly helpful. He worked hard at getting us the best service for our transmission…read more Took our warranty and we are as good as new. We were 7 hours away from home and continued working with us to get fixed and then get back to pick up our suburban. Would recommend over and over.

I want to give a huge THANK YOU and shout out to Brian and his awesome team at Hermantown…read moreTransmission & Exhaust. Today I stopped in spur of the moment because my Subaru Forester was making a racket due to a loose pipe that would not stay on it's bracket. In less than 20 minutes, they had fabricated a permanent fix for my problem and didn't even charge me. Last year, they replaced a heat shield at substantial savings after explaining my options. (Over $500 in savings). They did an outstanding job and had the work completed in less than a day. I trust Brian and his incredible team to do an excellent job as they have consistently demonstrated integrity, honesty, and going extra mile for me. I highly recommend them to anyone looking for great service!

Dave's Automatic Transmission

(6 reviews)

Even though I'm a mechanic by trade, even I know when a problem is to much for me to handle. I…read moreneeded transmission work done and I couldn't do it myself. Though they're a tad on the pricey side, they're knowledge and skill is well worth it. I was taught that there's to much legit work out there to rip people off and these guys take that idea to heart. When it comes down to brass tacks, these are the guys I trust, and I refuse to go elsewhere for any transmission work.

I have been taking my vehicles here for several years. They are so honest, knowledgeable,…read morereasonably priced, easy to work with and trustworthy. As a woman, I have never felt intimidated or taken advantage of. I won't use anyone else.

Brad's Auto Clinic

4.0

(5 reviews)

I went to this shop because it was closest to me and because a friend of mine is friend's with the…read moreowners brother, I knew nothing of the business or their practices. My car is currently still in their shop, it's been there for two weeks. I figured this was reasonable because my car had quite a few unexpected issues, most recently involving a steering column replacement (the final issue I have been waiting on them to fix). I have been very understanding about the timeframe it's taking them to finish my car because they were nice enough to search for a used steering column for my car, and the shipping is of course hard to guarantee by a certain day. However, the steering column arrived yesterday. I wouldn't have known this if I didn't call them and ask for an update because they rarely have reached out to me about updates with my car (is this normal for all shops? I'm not experienced enough to know, I have only received one call from them from the first diagnosis a day after I dropped my car off. Everything else has been me reaching out to them, which they never seem happy about-- in fact I have been told NOT to call because they will call me. I waited a week throughout this process without hearing anything before I started ignoring that advice). I just got off the phone with Brad. I asked for an update on my car, knowing the used steering column might not work as they said they wouldn't be able to tell until they went in and installed it. On the phone call I just had with Brad he told me they didn't have time to work on my car today because they "were still working on yesterday's cars." This is immensely frustrating to me as a full time student that lives off campus and also needs to work. I do not understand why cars that came in yesterday have priority over my car that's been there for two weeks. I almost said exactly this to Brad over the phone but knew I wouldn't be able to manage a polite tone and instead just said thanks and hung up. I never leave reviews anywhere but the lack of priority for my car that I am spending thousands of dollars for them to fix doesn't make sense to me and is really making my day to day life difficult. I am lucky to have so many people willing to give me rides but some days I have had no way to get where I need to go. The most recent update was my breaking point with this place, likely will not be returning. UPDATE: I brought the rating up because I finally got my car back (on wednesday 2/5, initially brought in 1/20) and they were really nice!! Only charged for one alignment when two had to be done. Mentioned the long wait too. I hope they're able to implement a better priority system for cars that require more than the initial fix they come in for, that would have changed my review. Other than the communication difficulties I am happy with the work done on my car and please to have had a used steering column offered to me that was a LOT cheaper than a new part. I wish no harm to this business or the owners, I simply didn't have a stellar waiting/communication experience-- on the other hand I doubt they enjoyed doing so much unexpected work on my little kia soul lol. Might find myself here in the future in an emergency since it's closest to my current home in Rice Lake.

Had Brad's Auto Clinic do some work for me on a vehicle in the Spring of 2023, there was a small…read moreissue (at least small in my mind), but we got past it or so I thought. Even to the point of my giving Brad the benefit of the doubt and giving them another chance to work on a second vehicle of mine several months later. I set a time to stop in with my second vehicle on June 28, 2023. After arriving I told one of the technicians that the work that he had done several months earlier was working very well and that I appreciated it. That same technician was going to do some research on what I needed to have done now and get back to me wiith an idea of price and further details. I was all set to leave and Brad (the owner) came out and stated very loudly and abruptly that he wanted to "step into this conversation" as he put it. He then started to verbally accuse me of things that were incorrect. I repeatedly attempted to put the issue to rest and asked him if we could just move forward but he did not want to do so. Brad wanting to belabor the issue told me in the end that he does not want to do any more work for me and he sent me on my way. keeping in mind that I personally felt Brad was in the wrong three months earlier but willing to give him a second chance, I left feeling very poorly treated as a customer. Extremely unprofessional at best. I would not recommend Brad's Auto Clinic for fear that someone else may experience Brad on a bad day.

Melanson's Repair

4.5

Fast reliable service. Fast is an understatement. great serviceread more

I have been on a 4000 mile RV trip. Just outside of Duluth my tire went flat. We limped over to…read moreMelanson's. Russ immediately had me pull into a bay. Russ and Zane pulled my inner dually made the repair and had me back on the road in 40 minutes. Nice people and very professional.

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Wm L.

0

6

0

3 years ago

Great body shop! Honest, skilled owner and technicians. Maybe you can teach your office mate how tobe honest and skilled also!

Bulldog Collision - bodyshops - Updated August 2026

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Twin Ports Collision Repair

4.3

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I've used Twin Ports multiple times, including hitting the carcass of a dear that was hit by a semi…read morein the next lane. The were preapproved with my insurance; they offer a courtesy car when available, and they can use insurance to secure a rental (instead of wandering up to Enterprise). But most importantly, as someone who is not confident with cars or insurance, they take the time to explain things. And friendly very friendly.

Eric and the guys were super easy to work with and did a great job on my Audi. Got me in right away…read moreand gave me a good loaner car. Great service at a great price.

Duluth Towing

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(8 reviews)

Ryan and Jesse have the magic touch -- super speedy service, and they got me back into my jammed…read morecar door in literally seconds (and didn't judge me when it turned out the door just needed a little muscle and finesse)!

Got a popped tire the other day and called to have someone come change my tire. They said they…read morechanged tires but, "We don't change tires on Volkswagens because of the socket size." Thought that was a pretty weird set of parameters for a roadside assistance company to have, but it could have been pure miscommunication. They did end up recommending me to Collins Brothers Towing, who did a great job, so everything worked out in the end. Moral of the Story: Just be aware that if you have a Volkswagen, or any car with metric unit measurements on the lug nuts, they might not be able to help you with your tire!

Thompson T Express

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(11 reviews)

My roadside assistance provider requested their service for my tow. I called them directly after I…read morereceived notification. The driver said he would call when he was 15 minutes away. I waited 4 hours. They NEVER showed up! I wonder if they billed my roadside assistance? Dukeboys to the rescue! I highly recommend them! They were here in 20 minutes.

Excellent customer service and a job well done. Amsoil availability was the selling point, the…read morerest ofthe service was just icing on the cake. Thank you

OC Detailing Duluth

4.4

(8 reviews)

Highly recommend this business! I spilled about 2lbs of honey in my backseat and then let it seep…read morein for 6 months. I was at a loss about how to clean it up. Cisco did an amazing job, and put it through a process of slow heating and extraction to get it out of my seats. Cisco and Roxie were timely and courteous throughout, and the service was reasonably priced. I'll definitely bring my car here if I have a cleaning issue in the future.

Roxie did a great job on my truck and even took a extra day to try and get a stubborn spot out of…read morethe back floor since I had the time to let her do so, she also did the exterior too and I am very pleased with how she did and will highly recommend her to everyone I know that asks for someone to detail there vehicle great job for the price she charges and that also isn't that bad too

Jim's Lester Park Skelly

(1 review)

Best customer service I have experienced in auto repair in years. Brought my elderly mom's car in…read moreafter a dealership insisted it needed new brakes. Tom (the owner) not only took the time to do a thorough inspection but turned down our money when he discovered the brakes were still "like new". Honesty when we were fully prepared to give him money is so rare these days. I will go out of my way to have Tom work on my car in the future.

Hermantown Transmission & Exhaust

Brian was incredibly helpful. He worked hard at getting us the best service for our transmission…read more Took our warranty and we are as good as new. We were 7 hours away from home and continued working with us to get fixed and then get back to pick up our suburban. Would recommend over and over.

I want to give a huge THANK YOU and shout out to Brian and his awesome team at Hermantown…read moreTransmission & Exhaust. Today I stopped in spur of the moment because my Subaru Forester was making a racket due to a loose pipe that would not stay on it's bracket. In less than 20 minutes, they had fabricated a permanent fix for my problem and didn't even charge me. Last year, they replaced a heat shield at substantial savings after explaining my options. (Over $500 in savings). They did an outstanding job and had the work completed in less than a day. I trust Brian and his incredible team to do an excellent job as they have consistently demonstrated integrity, honesty, and going extra mile for me. I highly recommend them to anyone looking for great service!

Troy's Service Center

3.4

(8 reviews)

Has great customer service but went in for a inspection and a transmission fluid change and was…read moretold nothing was wrong but an oil cooler leak. I guess they didn't notice that the rear differential was leaking on the driver side from the axle area.

This is the worse shop I have ever been to. Very poor problem solving skills and theyre liars. i…read morebrought my vehicle in for a fuel pump. i brought my own part which they replaced which is great! except i was asked if i want the fuel pump tested and i said yes. that did not get done because they were not able to do it. they didnt let me know that and went forward anyways. didnt fix the problem. they found corrosion in the electrical wiring which they fixed and then were able to start the vehicle. i took my car back and it stalled on me within an hour of driving it. i brought it back in and they coded it and it coded for a crankshaft position sensor. im not sure why they didnt code it before givin it back to me? they then called and told me its 300$ +labor. i looked on line and the part was about 100$ and an easy job. i took my car back home at that point and did it myself. runs fine now. These people have no assessment skills and theyre liars! i will never come back. everytime I go anywhere i get screwed. i will be doing my own work from now on. i dont trust people well enough these days. ESPECIALLY TROYS!

Hermantown Service Center

It's hard to find a garage that you can really trust. But after dealing with these guys for the…read morelast ten years, I have complete confidence in them. Excellent work, fast, and very friendly. I wouldn't bring my car to anyone else.

Rick and the team were efficient, honest, thorough and professional when they assessed and fixed my…read morevehicle. Given the number of people who bring their vehicles to Hermantown Service Center, I am certainly not alone in my assessment of the solid work they do. Thank you for being a trusted Service Center!

Cars Towing

(9 reviews)

Tim did a great job getting back on the quickly. Ran out of gas in the middle of nowhere and he was…read moreable able to find it quickly with garbage direct Aaa gave him

Had a flat outside of Duluth. Cars Towing- Jared- showed up promptly, got the spare on, recommended…read morea tire shop nearby that was open. Great service!

Three O's Repair

3.0