super helpful in helping me start my precious metals portfolio. You never know with this market and world events how things will go so it's good to have a stash just in case. Customer service recommended I check the Deals page for best priced silver kilo items when I called And answered the 21 questions I had (sorry Fabiola!!). It took 6 days to get my bars (Metalor). packaging very secure with extra Tape and bubble wrap. Thanks guys! Will be ordering again. read more

I placed an order with them on July 29th, and when I was sent the USPS shipping information, I emailed their customer service to confirm whether a signature was required, since I was unable to confirm this on the USPS website. I wanted to be sure a signature was required to avoid a potential mis-delivery. Well, rather than answering my question, they decided to call USPS to intercept/cancel my order without my knowledge or consent, and email me afterwards with some nonsense about how their insurer advised them to cancel the order because of potential mis-delivery. Rather than reach out to me for clarification regarding my email, they assumed I meant there was a high chance it would be mis-delivered (despite me NOT saying this) and cancelled it. I HAD used the word "misdelivery" in my email, but it was in the context of wanting to confirm a signature would be needed to AVOID a mis-delivery. Obviously I was quite upset at their terrible customer service, but it gets worse. Despite the fact that I was totally cut out of the chain of custody (again, without my knowledge OR consent), they REFUSE to issue my refund until the package arrives back at their facility, meaning that as I write this 8 days later, I'm still sitting here like a complete sap hoping this damned package gets back to them soon and doesn't get lost. I understand the way refunds work for most returned/cancelled orders, but since these slimy people cancelled it on me behind my back, I think it's totally unfair that they're forcing ME to sit here with a charge of several hundred dollars on my credit card until THEY receive the package that they rudely cancelled on me. Considering what they did, the MINIMUM they could do is contact PayPal or my CC company to begin the refund process now, but they absolutely refuse. They prefer to leave me sitting here having to waste my time checking the shipping updates, and hoping this charge drops so I can spend my money elsewhere, preferably at a place that doesn't treat their customers like a turd they stepped on while walking outside. In short: after making a massive and incorrect assumption about the meaning of my email, they moved at lightning speed to contact their insurer AND USPS to intercept the package, but when it comes to extending the same courtesy to me, they could care less, and only offer hollow apologies for the inconvenience. When THEIR money is at stake, they move like the Flash. When MY money is at stake, they couldn't care less. Now I read other reviews and I see similar experiences from others. I wish I'd checked here before placing an order with this scummy company. I'd advise everyone to AVOID. read more

I have bought my fair share of bullion from Bullion Exchanges, and absolutely LOVE the way the company conducts its affairs. I've never been treated with anything but courtesy, thoroughness, and decency. The crew at B.E. has always been eager to assist me, and has provided me with all the data I needed to make consumer decisions. P.S.: The eBay store that B.E. runs is VERY well organized. read more

Best company I have a very good experience. Friendly staff and very helpful. My order came fast as scheduled. Thank you very much Eric.

Purchased a few times sucessfully before, this time they canceled my order on ebay once bullion prices spiked 40 dollars or so around 5 days after ordering. Made up an excuse about it being a problem with my account when i ordered successfully from them within the last few weeks shady practices not uncommon these days. read more

Very disappointed with Bullion Exchanges! I ordered 481 Canadian 1oz silver Maple Leaves over a month ago and my coins still has not been shipped yet? I've reached out multiple times as they first said it would be shipped by 4/3/20. Subsequently, I reached out and they just said it was "processing". Now it is 4/27/20 and I still haven't received a shipping notice. I hope they will make things right or I will be taking my business elsewhere going forward. read more

Just picked these awesome coins up from Bullion Exchange !! The intention was to buy my little brother the Deadpool one but I couldn't help myself and I got the others! So excited that I celebrated with Banana pudding #WinningAtLife #Marvel #BullionExchange #yay read more

I have been a customer of Bullion Exchanges for quite some time. Aside from the fact that they have the best prices out of the other reputable dealers, but their customer service is amazing. I now try to make my purchases in their retail location on 47th street because now that they see my face its more personal and they know what I like to buy, they inform me of new sales for products that I like. And every once in a while show me something that they know I'll like before I even do. You don't get that kind of customer service anywhere else. Thank you guys, look forward to my next purchase. read more

This place was great to me both selling me gold and giving me a very fair exchange when I sold it back. I highly recommended doing business with these people that are fair and honest. Thank you. read more

The staff is so nice, and really make an effort to be honest and transparent with the prices for buying and selling your precious metals.

Contacted by the owner to resolve the issue I was having. I will be a continued customer in the future.

I am surprised to see all those great reviews since my experience was very, very, VERY BAD ... Ordered through their website and waited for like a week (NYC to NY, 1-2 days shipping time) on 6/25/2017. After not receiving my order, tried to contact them through the chat/email features of their website, just to get typical responses blaming the USPS etc and always with a delay. Days later, they informed me the USPS had lost the package so I asked for a replacement, only to get the response they cannot do that until the investigation is over...like it was my problem that the usps lost it or my obligation to wait forever. At some point they promised to give me an update by 7/12/2017 and on that day they stopped responding to my emails. Only after I disputed the charge with paypal someone called me and promised a solution. Almost twenty days after the order was placed, they finally told me a manager approved a replacement for me. Ever since, and over a course of 5-6 days, I called THREE TIMES for an update (7/13/2017, 7/17/2017 & 7/18/2017) and the response EVERY TIME was "it is getting shipped to you this evening". Disgusted from all the lies, I asked for a refund and I am never ordering from that place again. read more

Sold some silver coins, and the transaction went smoothly. I contacted them on their website ahead of time. Honestly, I don't remember how that went because I contacted so many places. The important part was that they were responsive enough for me to make a stop in on my way home. Of the places I made appointments with, they were by far the best. They specialize in paying the highest premiums for gold and silver bullion and coins. I'd certainly recommend them to a friend! read more

Very competitive prices. Updated website is excellent. Will continue to do business with Bullion Exchange! A+++

Never buy from this scam of a company. I am hearing a lot and know others too with problems. For example, they rightfully ship requiring signatures but fail to take responsibility if an item does not arrive! They don't care if the carrier lied (who is going to admit they messed up, right!)... they want you to go door to door during a pandemic, even at risk and disabled, to do THEIR job investigating! They do not investigate the postal carrier or systems fraud of NOT providing signatures given! Instead, the PO fills in something (and don't give me this BS about they sign for you because of covid crap.... that's ripe for fraud! why ask for and get a signature, leave little pieces of paper etc. in the first place then!)! As anyone knows unless explicit agreements were made (which they were not) every business and seller and shipper is responsible for getting the customer their merchandise. PERIOD! You insure or self insure then. And don't tell people to fraudulently file a police report when sitting here in our homes or businesses we have no idea what happened or if you even shipped! HOW COULD WE???!!! So either refund or replace immediately or get YEARS worth of bad publicity online etc... is it worth it to you? As long as we tell the truth you cannot stop us! DO THE RIGHT AND LEGAL THING! Take responsibility, it IS yours after all! read more

Ordered a graded coin on their website. Transaction was simple...shipping was quick...packaging was excellent. Received item as described. Will definitely buy from in the future and recommend. read more

Super greatful for Bullion Exchanges service! The perfect dealer for any bullion needs. My husband started investing in gold 2 years ago. We've experienced different stores and online dealers, and now I can tell Bullion Exchanges has the lowest prices, their customer service representatives always make sure they provided the full details and info required! Fast shipment and all items are carefully wrapped and packaged. Never had any issues. It's a pleasure to have business with BE! Thank you, guys! read more

This place is amazing, the stuff is friendly and efficient. Their prices are very competitive, and they already have a good selection of products. I highly recommend to try this business. read more

This place is a total joke Absolute joke! they did not honor my buy it now on ebay after i was confirmed my ordered was placed .....their excuse was pathetic they were matching another dealers price and noticed they would not make money on the deal because i live cross country and shipping cost would eat into their profits. total waste of time don't bother with them. read more

I have always had a positive and great experience dealing with bullion exchange. They have had great communication and response to me.

I bought a coin on Ebay and it took two weeks to be delivered (three days for shipping). There was no communication from Bullion Exchanges. The coil was as described. read more

Sold my scrap gold to bullion exchanges. Process went extremely well , they had all the state of the art tools to identify the karat of the gold and got a very high payout on it. Will use them again, highly recommended!! Best gold buyers in New York City. read more

Extensive inventories of the gold and silver coins and bars that we like to buy. Very competitive pricing and free shipping. read more

2/12/2018 update: You use the word "cull coin" I simply used "culled" in the term cherry-picked. At the same time you were selling other people damaged coins (look at their eBay reviews) you were selling encapsulated graded coins. There are other definitions of BU (Brilliant Uncirculated) that preclude ANY damage that one can peruse. I've been collecting since the 60's and have only seen damaged coins sold at a discount. Bullion Exchanges sold a coin as a pre-sale and elected to send out a damaged coin. Was this a reward because I explained to your telephone agent I was disabled and had only limited budget for coins each year? You might go listen to our recordings of your sales agents whom on two (maybe 3?) occasions called me prior to me receiving the damaged coin, before you post on a public forum, I know what I heard (a man called me when I was called). eBay is the forum you sell, they have a return policy, you did not have to go out of your way to offer a refund, they require you to do that. Beside refund you are required to pay shipping for the return, which your agent attempted to get me to do. I bought the coin as a pre-sale. You charged my credit card immediately and delayed shipment. The price of these coins went through the roof. I cannot afford (disabled with limited budget) to return and buy another. I never once called your agents (before or) after I received this damaged coin, again check your recordings. You may find several attempts of my emailing your company about the damaged coin. I did not receive a reply until I got eBay involved. Your time spent defending the coin, instead of simply exchanging the coin for one that was not damaged rather than defending sending me a damaged coin, was Bullion Exchanges choice may have been better spent? To now suggest I'm somehow not representing this correctly will not go unnoticed. It's a coin that I am relaying my purchase experience to others so that they may be aware. I have every email and I can obtain my phone records. I also have this damaged coin. I'd also like to mention the reply to my rating by Bullion Exchanges was posted by Jane S. identified as Business Owner of Bullion Exchanges. When I check online resources I find- Business Ownership consists of two men (R.F and B.T.). I'll wait for the outcome of my request to the State for assistance. read more

Canceled a $4000 order on ebay after almost a week. Even after sending them a copy of my license as they requested. I would recommend finding another company to do business with. There are plenty of other companies that have similar prices and are happy to offer customer service. read more

Bullion Exchanges is the ONLY I pay a visit whenever I want to buy OR sell gold or silver bullion and coins, they are simply the best in NYC and the Tri-state area; very fair pricing in both buy and sell, you can get your payment in company checks or speedy wire transfer; also a nice place to sell your gold scraps and silverware, etc. When you need cash in a hurry (or not in a hurry), Bullion Exchanges is the place to visit or mail your valuables to for a fair appraisal or sale! read more

This is the place to go to in the diamond district. While other vendors try to buy way below spot price, Bullion Exchanges buys spot plus. Don't go anywhere else. read more

Just had a great experience at Bullion Exchanges. Brought in two 1 oz bullion coins, and they were quickly verified and was given a fair amount in exchange. In and out in 10 mins! read more

Awesome experience! A+ quality every time especially with buybacks! Will come here more often!

I have used Bullion Exchanges several times this year to purchase gold coins and bars. I love browsing their website and dealing with their friendly support staff. All of my transactions were completed quickly and smoothly. The deliveries were on time and exactly as described. Love the new design for the website! I will be purchasing more in the future and look forward to doing business with them again. read more

I was trying to sell my 1990 1 oz. gold eagle for a while now but I've been getting low-balled by a bunch of coin shops. BE actually gave me the most fair price that I could ask for and without haggling over everything. I'm glad I came here! Woot woot! read more

I recommend Bullion Exchanges if you want to buy or sell gold and silver bullion and rare numismatic coins in NYC. They're honest, reliable, trustworthy, and knowledgeable. They've also got some of the most competitive prices in the industry. My experience was very smooth and I hope to do business with them again soon! read more

Great new website redesign! Competitive prices for fine gold and silver

From: LLC Bullion Exchanges, Due to Prior issues with your orders with us we are unable to unsuspend your account. We apologize for any inconvience that this issue may cause you. Please do not hesitate to contact us if you have any additional questions, comments, or concerns. Thank you. Your Bullion Exchanges, LLC Team, REPLY: I See, So I receive an item from Bullion Exchanges, the lid on one of the display case was obviously damaged during shipping as the items were shipped in a bubble mailer (rather poor choice of packaging considering the items that were shipped) regardless the lid was off kilter and did not close properly. Rather than simply sending me a new case, which was a standard case available through any coin supply store, Bullion Exchanges insisted that I PAY to ship the case and coin back for an exchange or refund. Had Bullion Exchanges been paying for the return shipping this would have been fine, after all, the item was damaged when I received it; however, that was not the case. A local coin dealer in my area sales the same display case as that which Bullion Exchanges had used for this particular coin, price: $3.50, much cheaper than the cost of shipping the entire case and coin back to Bullion Exchanges, $6.95. That in short was the dispute. Did Bullion Exchanges offer to pay for the return shipping for an item damaged during shipping? NO! Did Bullion Exchanges offer to replace or reimburse me for the cost of a new case which I purchased locally (as described above) NO! Did Bullion Exchanges offer to assist with filing a claim through the USPS for the damaged item? NO! But rather, Bullion Exchanges suspends my account, was rude and uncooperative. Extremely poor customer service. Very Poor Dealer! You may receive your orders in fine condition, but should there be any problems with your order... Good Luck. BUYER BEWARE! Steven H P.S. This was the first time that I had placed an order with Bullion Exchanges, it's not as if I've had multiple issues with previous orders, as Bullion Exchanges letter above would suggest. "Due to Prior issues with your orders with us we are unable to unsuspend your account." I was also unaware that my account had been suspended until I tried to sign in and close my account, at which time I received this letter. I had no intentions of purchasing from this dealer again. There are several dealers out there that are much more customer service oriented and professionally run who sell the same items. Avoid Bullion Exchanges read more

Sure wish I had paid more attention to...Sure wish I had paid more attention to the reviews.I have bought from BE many times thru Ebay with no problems.I thought I would try their web site to save a few bucks and lost over 6k with them.I places three separate orders three days in a row thinking they would ship each order when my checks cleared- like they stated. Instead, they shipped all three orders in one medium flat rate box from the PO.My orders were: 2-100oz silver bars--another 2-100 oz silver bars,and 2-100 dollar face value silver coins. That would be about 41 pounds of silver.First they sent shipping info to the wrong email and when I finally got that straightened out my order was here-at the PO. The postal girl had the box on her side of the desk and there was no apparent damage to the box. When i got home and opened the box the only thing in the box was the two bags of 100$ face value coins. I immediately returned to the post office and talked to the receiving clerk and the front desk clerk. They both verified that the package had some weight but no where 41 pounds.I've asked BE for pictures of their packaging and also for the receipt form the PO but they won't/can't provide them.BE evidently has private insurance and once you sigh for the package they no longer cover the loss even if you can prove the package didn't have the contents stated.There was a hole in the shipping box that had been repaired. It was big enough to allow one bar to poke thru the side at a time. The post office said they do not repair mail and there should have been a "damaged box" report with the box. Wonder where the bars really went missing??!! read more

BEWARE unethical seller. This is the second time they have cancelled my Ebay order when the cost of gold/silver has gone up after my purchase. Then they held my money for 5 days before refunding. Obviously, they should not be offering a product at a price they are unwilling to honor. read more

It was such a pleasure working with the bullion exchanges. I brought in old coins and they were able to tell me what each coin was worth. They recommended that I certify the coins with NGC to increase the value of my collection. I was extremely grateful to them. Very professional. I would highly recommend them. read more

Was in the market for the first time for bullion, and came across Bullion Exchanges. The staff was super helpful, provided me with all the info I needed to make an informative decision, and made my transaction smooth and easy. I definitely recommend to anyone to use them! read more