Requested my wife's 2016 Buick enclave with a transmission issue to be looked at and diagnosed,…read moreover the phone before even seeing the car he stated it probably needed to be rebuilt and that he had done quite a few rebuilds of this type. I asked if he could look at it and give me a quote on what needed to be done. I waited a few days and called back in which he stated that he had the transmission rebuilt and was working on getting it back in, I was not happy. I received a quote of $5,080.00 for the work done. I had a quote from a different shop for a brand new transmission for $6000.00. I got the car back 3-4 days later and about 2-3 weeks later noticed there was a shudder in which he said on 2 occasions of bringing the car to him that he couldn't feel anything wrong with it, so wife continued to drive the car. The transmission lasted a little over a year and approximately 20,000 miles before it was shifting horribly and lost reverse all together. It was over the warranty period so I didn't even bothalling Kenny's back. We have had to let the car go back as we are still paying on the car and the loan we took out to have the transmission rebuilt, which with the quote I was given after the work was started I wouldve opted for the brand new one. This was and is the worst experience I've ever had with a repair shop.

Kenny is always my go to mechanic when automotive work is out of my skill set. I've had him rebuild…read moremy transmission in my truck, repaired my A/C among other things. Kenny always does a great job in a reasonable amount of time. Yes some mechanic work is expensive but he is always cheaper than the dealership.

Called this morning to price tires and schedule an oil change. Got very reasonable quote on the…read moretires/installation right away and too my vehicle in midafternoon for the work. Fast and efficient, and everyone was super professional and nice. Highly recommend.

Bought 2 rear tires there on 5-5-20 for my daughters BMW. Yesterday one of the new back tires blew…read moreout and had wire showing. Took car back because tires were only a month old, to get replaced. On further inspection.. only one tire was replaced on 5-5 even though we paid for 2. Associate accused us of taking new tire off and replacing with old one (which they kept btw) to get a free tire. Refused to warranty tires or give us our money back on a tire we never received. It was only by the grace of God my 17 yo daughter didn't get hurt! These people are very unprofessional and a bunch of thieves! For your safety... DO NOT BUY FROM HERE!!!

I had an OUTSTANDING experience with Apex Vehicle Services and would recommend them without…read morehesitation! My skid plate had partially detached and was hanging from the vehicle. Although it was a relatively minor repair, everyone at Apex treated me with the same attention and professionalism I would have expected for a much larger job. Their customer is exceptionally clean and comfortable, with a beautiful waiting room, spotless restrooms, free Wi-Fi, snacks, and drinks. What impressed me most was how thoughtful the staff was toward my young child, who had to wait with me. One of the receptionists noticed that he was sitting there with little to do and handed him the television remote so he could choose something to watch. It was a small gesture, but a highly observant and considerate one! Once they brought my vehicle in, the repair took only about 20-30 minutes. Then, to my complete surprise, they told me there would be no charge. I would never expect a business to perform work for free, but their generosity made an already excellent experience even more memorable. Apex Vehicle Services demonstrated professionalism, kindness, honesty, and genuine concern for its customers. Finding an auto repair shop you feel you can trust is not always easy, but this is exactly the kind of local business I want to support. They have earned my future business and a very enthusiastic five-star recommendation.

My husband and I were in front of the courthouse broken down in our van and Mr. Fellers just…read morehappened to pass by as we were waiting for a tow truck that never arrived. He was able to fix it within minutes. Thank you sir, the heat almost killed me that day!

I Gave Brendan a chance with a fairly hard job. It was changing a starter on a 2002 Suzuki Grand…read moreVirtara V6. I would not do it myself, as I am just too big and could not reach. He quoted me a fair price, and though it took longer than he expected, and had to remove a lot of things to even get to it, he got the job done, and stuck to the price he quoted. I paid him more, as this was not a typical starter job. Good integrity, and Great Job!

$500 later and they couldn't be bothered to even put the clamp back on the tie rod boot they took…read moreoff and expect your appointment to be a full day but the woman in the office was nice and helpful but you will have to check everything after their workers are done

Always there to help with everything from engine work and flat tires. I have had them help me out…read moreseveral times. A good neighbor.

This is a great place to take your care . The staff is professional and upfront. The quality of…read morework is top notch. They are prompt and priced right. I have had them perform a variety of services and repairs and always felt very confident that the work was done well.

My husband took our Jeep Rubicon (it does have a lift) for a front end alignment. He was reassured…read morethey could handle it. They could not and over $300 later came back actually worse. Vulcan cannot properly service vehicles. Ours is parked as it is not safe to drive.

I am deliriously happy with the end result I got on my '13 Chevy Malibu! I had a one man accident…read moreone morning on way home from 3rd shift- the pole decided to J- Walk!! Fortunately the speed limit in the RV park I live at is 5mph so not a horrible wreck but I love my beautiful car, but those cosmetic flaws had to be repaired. I keep adding more customizations and she looks more beautiful however, the grill not so much after that am. Bumper replaced, paint matched up spot on and aside from a few black smudge marks on the interior seats, I feel my car is back to showroom condition and THIS makes me content and proud! Good job Alvin and sidekick!! If you want something done right, show it in your pride for your ride & I'm quite sure these guys will see that in your actions & strive to get the job done to your specifications!

While in rural Alabama the rear hatch on my 2016 FORD ESCAPE would not lock. I had over 99 miles…read moreto go before home. I went to the FORD DEALERSHIP in Pell City who stated THEY DID NOT KNOW REASON AND COULD NOT FIX IT. A man recommended I go "down the road to JJ". I did. JJs fixed it in less than 5 minutes. He was not only efficient buy kind and stopped what he was doing to help me recognizing I was from out of town and needed to get home.

Amazing service. Helped my wife and daughter traveling through with a nail. Super helpful and…read morefast, and I would highly recommend!

Highly recommend this place. This is my 2nd visit and both times they exceeded expectations. Best…read moreprices in town by far. Very informative staff and don't have to spend an entire day at the shop when you come in for service.