Went to Crane Tire to have tires balanced on my truck. went back because there was a shake, he…read moreremoved both back tires and they were good, he charged me for the re-balance full price. Drove the truck, still shaking, went back and he re-balanced both front tires which were way out of balance with the weights he put on, he removed the large amount of weights and put on much smaller amount, he charged me again, so I paid for 2 times the normal charge ($80 total), and had to go 3 times for him to get it right (which he never did, can't tell until it is driven), why was I charged all over again? I told him that the imbalance was not my fault. He said he had to pay for the repair of his compressor. That is not good business, although everyone there was very nice. Have since gone to Walmart and had them balanced (I have the receipt $60 for LIFETIME balance and rotation) and the truck no longer shakes. That is proof that the problem is with his equipment or use of said equipment, (he installed used weights, not new ones). He also said he just bought the used tire equipment, maybe that was the problem. In any case it was not my fault and I should get a refund especially since he double charged me for his problem. I will file a complaint with the BBB. Every business makes mistakes, it is how they handle the mistake that makes the difference.

From the owner: Crane tire is proudly serving Odenville Alabama. We provide new and used tires at the most…read morecompetitive rate in town. Call today or come visit to book your appointment.

I had an OUTSTANDING experience with Apex Vehicle Services and would recommend them without…read morehesitation! My skid plate had partially detached and was hanging from the vehicle. Although it was a relatively minor repair, everyone at Apex treated me with the same attention and professionalism I would have expected for a much larger job. Their customer is exceptionally clean and comfortable, with a beautiful waiting room, spotless restrooms, free Wi-Fi, snacks, and drinks. What impressed me most was how thoughtful the staff was toward my young child, who had to wait with me. One of the receptionists noticed that he was sitting there with little to do and handed him the television remote so he could choose something to watch. It was a small gesture, but a highly observant and considerate one! Once they brought my vehicle in, the repair took only about 20-30 minutes. Then, to my complete surprise, they told me there would be no charge. I would never expect a business to perform work for free, but their generosity made an already excellent experience even more memorable. Apex Vehicle Services demonstrated professionalism, kindness, honesty, and genuine concern for its customers. Finding an auto repair shop you feel you can trust is not always easy, but this is exactly the kind of local business I want to support. They have earned my future business and a very enthusiastic five-star recommendation.

From the owner: Call today and ask about our FREE spare tire check offer!…read more Your Apex Vehicle Services team in Pell City is always working to save you money. We do this by setting reasonable rates and managing our time well every day. But we also try to feature great money saving specials! Check back each month for a new way to keep your auto repair costs low. Diesel repair, brake services, alignments, lift kits and All Terain tires.

Avoid Vulcan Tire & Automotive in Moody, AL at all costs…read more This shop damaged my wheels twice during basic tire service. The first time in 2023, they admitted it and had to repaint my wheels due to scratches from careless weight removal. Fast forward to 2025, I returned for a simple tire rotation + balance and now all four wheels are scratched again, identical damage patterns. This time, they flat-out refused to take responsibility, even with clear photo evidence and a history of the exact same issue documented on their own service receipt. Their customer service was dismissive and unhelpful. They refused to escalate, resolve, or even acknowledge the issue. If you care about your wheels, go somewhere else. I'm now stuck paying for another repair because of their negligence and refusal to own up. Photos and documentation are available, feel free to contact me. Do not trust them with your wheels.

I cannot say enough about this place. Today on my attempt to head back to Houston it was discovered…read moreat another shop that my tire was tearing apart. Stopped by Vulcan to get a second opinion which they confirmed it was in bad shape. Usual protocol is tire truck comes next day, but not at Vulcan ... these guys jumped in the truck and went and picked up tires for me and get me back on the road the same day. My family and I will never spend another dollar elsewhere. Best shop I've ever been to!

Fast & courteous service & good people to do business with.Prices are affordable & Michael Hurst is…read moreawesome & takes care of my 4 vechile when I need tires or any service did.

From the owner: At HWY 78, we specialize in new & used tires, tire repair, oil changes, brake services, and…read moredetailing etc. When choosing HWY 78, you can expect quality service in a fast and friendly manner.

There are a lot of options in the Trussville Argo area for having work done on your vehicle. I…read moreconsider myself a fairly well educated consumer when it comes to issues of automotive repair and Harbison is who I trust. Some mechanics will just throw parts at your vehicle hoping they resolve the issue. Harbison is a honest broker. They only fix what they know and can confirm to be in need of repair. Service is done on a first come / First served basis. Drop off your vehicle in the morning and it will be done in a timely manner.

I would not take my car anywhere, but Harbison Tire and Auto Service!! They do great work. They are…read morehonest, hard-working mechanics. Yeah, office crew works hard too... they don't work on your car without calling you first. They always give you the price of what it's going to cost you. I drive a long way to go to Harbison Tire and Auto Service...I will always take my car to Harbison Tire and Auto Service....thank you very much to the crew of Harbison Tire and Auto Service when you see more than 50 cars at Harbison , you know they're doing something right!!! If you have to wait, have a cup of coffee!! Don't complain about waiting. You will get your car and you will be happy!! L. Brasseale

Driving down from Anniston, I noticed my car kept feeling like it was catching a strong wind, but…read moreno tree leaves were blowing. I pulled off at the next open tire shop, and the mechanic let me know my rear driver side tire was about to blow - sure enough, it was shredding up. I had to be on the coast within 5 hours so asked if they thought I could make it. They said no, but I also did not have but but a half hour to spare. With a full lobby of people waiting, they were able to squeeze my tire change in out in the lot when hands became free while swapping out other vehicles/customers. All of this, labor + decent shape used tire, for a total of under $50!

Purchased tires there approximately 6 months ago. Returned today for the 'free' tire rotation, was…read moretold it would be an hour to get to my vehicle. After an hour, I was told it would still be about 45 minutes to get my vehicle's tires rotated. I try to purchase locally, but this is lousy customer service. If it will be 2 hours, then tell me it will be 2 hours. They do not make appointments.

I have been going to this tire outlet for over 20 years. The professionalism and quality have never…read morebeen beaten by anyone else in or around the Birmingham metropolitan area. They stand not only behind their service but their products. Anyone who claims they have a race issue clearly has no idea how business that actually have quality work. They don't have time to babysit you when they are trying to give you the best value for your tires and making sure everything is good to go for you when you get back on the road. The value is there but not for the entitled people who think that they should be waited on hand and foot while these guys are trying to do a job that is not always easy. Just because they don't accommodate everything you want for "Yourself" while you are sitting and waiting doesn't mean they aren't giving you the best service when it comes to your vehicle. They are not impolite or rude or make derogatory comments to customers. They are focused on doing their job and doing it well. Some people need to learn what real customer service really is and stop using the race card as an excuse just because you aren't treated as a king/queen as soon as you walk through the door. Their job is to make sure your VEHICLE is taking care of and they stand behind it even if something happens after you have left their shop. I personally have had this happen once and when I called and informed them they had me bring my car back in to fix the issue. (Guy accidentally put the sensor on the tire front tires backwards and the car was reading opposite on tires). They were very apologetic of it, corrected the mistake for free and made sure to double check everything including walking me through with my car to make sure I was happy and satisfied with it. I would rather my car be fixed the right way and feel safe knowing it is safe than have someone making me feel special (Wal-Mart) while giving me crappy service on my car. If you want a place that actually will make sure your car is taken care of properly then these are your guys. If you want pampering while getting crappy service go to Wal-Mart or any other place around town. The value and service will always make me come back to them when it comes to my car.

My son had a flat. Rather than go to Wal-Mart and look forward to a bunch of add-on charges, I…read morecalled these guys ahead of time. They had the tires, quoted a price, and were ready to roll by the time we pulled into the bay. Price was good, and what they said it would be without all the add-on baloney most guys stick you with.

BEWARE CITY TIRE BEWARE Their workmanship cost me 5 new…read morewheel studs,1 new brake drum,1 new wheel (Rim),towing. . We I went to them..)Lots of blah blah..No Responsibility for what was done...But Walmart or any other tire store has a loyal customer. ..Anyplace but City Tire BEWARE...BAWARE...BEWARE... A. Barnes...Pell City, Al.

Unfortunately was the only place open to get a tire plugged. Checkin 12:58 - one car ahead of me…read moresaid only lacked a few more mins. 1:20 pulled into bay, 1:35 lifted, 1:45 pulled tire and started. 2:23 recd text that svc was started. 2:30 recd text that svc completed. Drove in circles in pkg lot. I finally walked out and told them they were DONE. I left there at 2:34. They pulled my tire 38 minutes before sending text that it was started-guess that's how the system stays "on time" and makes them look like they work quickly. No urgency at all. Team lead just stood around chatting, worker moved with no urgency. Disappointing and unprofessional. 12:58-2:34pm 1 hr 36 mins to plug a tire. No urgency in service area. Cheating the system by logging time AFTER starting svc to make look like shorter service completion time. The logged time showed 7 mins to completion. Does this happen at all locations? Walmart + member but would definitely have argued if I had to even pay the $15. Unacceptable.

Just had an Oil Change here at the Pell City Walmart service Center and have to say the attitude,…read moreattention, and service was Outstanding! Our writer/greeter was Richard S. And the technician was Michael K. Thanks so much. Definitely recommend!!!