Was looking for a trustworthy tire and auto service shop locally when my family relocated to…read moreGuntersville 5 years ago and was highly recommended to check out Oliver Tire Pros. Those recommendations happened to be the best ever. Highly valued in the community. I have used them for every tire service and several mechanical auto repairs needed to a couple of our older vehicles. Each repair done with great quality, and absolutely outstanding service from the Front Desk (Spencer/Joey and Mike) to the mechanical techs in the shop. My family is thankful for Oliver Tire Pros for keeping us running and safe on the roads! Great job Team! Family owned and trustworthy small businesses actually exist, and Oliver Tire Pros should be listed as the Gold Standard. You will always get my business.

Joey in the front office lost a customer and a job. I've got powder coated wheels. I asked Joey if…read morethey could use hand tools when removing and applying the lug bolts to keep from adding wear and tear to my rims. Joey said, "no, we have one way of doing things, we have power tools, you may not be a good fit here." He was correct, I demanded my keys and told him I'm going to go somewhere that I'm a good fit. Don't go here if you want your mechanics to treat your vehicle the way you would treat it. Don't go here if you respect yourself enough to require respect from the people you intend to pay your hard earned money.

Amazing service! They towed my car and had it fixed within an hour! Very nice people (and shop cat,…read moreEleanor)

The repair was excellent. The ecosystem they sent home in our van was horrible... especially when…read morethey told us they "found" rats all over our van and a snake chasing them. Then, one guy had the gull to suggest they "thought maybe they were our pets". That was degrading! Plus, if we were keeping animals in our engine and van compartments (just gross) that would be considered animal abuse! We had to pay extra for our computer wires getting chewed up while it was there, too! When we got in the van, the dash, seats and carpets were covered in rat poop and the battery was dead! When we got home, we opened the doors and a rat literally ran from the engine, through the door jamb, and almost up my husbands leg before he beat it back! We NEVER had ANY of these issues before! We put rat repellant oil in the engine area, moth balls throughout and kept the hood up during daylight to drive out the new ecosysten! Going to church, I smelled like mothballs, I'm sure!!! it was horrible and embarrassing! However, we are finally back to being the lone occupants of our van. So, I just called and talked to Shane to suggest that they treat the back fence line, where they had our van parked, treated for rats, to keep this from happening to any of their other customers. Instead of apologizing and accepting my suggestion, he wanted to argue. So, I also pointed out that they should also refrain from saying things to customers like they thought they kept rats and snakes in their vehicles! He said he didn't know anyone said that, but he was right there as they were all telling us about it and he was working up the additions to our bill. Like I said, they do great work. Unfortunately, it looks like we will be looking elsewhere for a garage that won't send rats home in our vehicle, nor cause additional damages from their infestations that we have to pay for.

I recently took my car to Holcomb for repair due to a fender bender accident on the driver side…read morefront corner. They did a great job. Car runs good and looks great. Also went there with the same car about 6 years ago due to a giant deer landing on the hood causing extensive damage. They put humpty dumpty back together and it looked like a brand new car and never had any problems due to this repair. That's why I came back for the fender bender even though I live 50 miles from the shop.

I brought my car in after a rear end collision for a repair estimate. The estimate they gave was…read moreover the value of the vehicle. I asked what the cost would be just to get it driving again. Their response was that "they do not half fix vehicles". They offered me $500 for what I thought was a totaled vehicle. I sold it to them, thinking that was my only option. Afterward, for a while, when driving by their shop, I seen the car parked in their lot. I figure they were just parting it out. A short time later, I get a Carfax email asking me to rate my oil change service for the car in question. After looking at the Carfax report, the car had been sold. Holcomb Collision made me think the car wasn't worth fixing so I would sell it to them for nothing. That way they could fix it and sell it to make more profit. We also had them fix a dent in another vehicle. We had to get them to fix it twice because the first attempt was not acceptable.

Wonderful service. Friendly workers. Never a long wait. Whenever my tire is low, I go straight…read morethere and they air it up right then. They've removed screws from my tires several times. Highly recommend.

Zero Stars. I wanted to rate this zero stars, but it wouldn't let me…read more Worst experience I have ever had with a tire shop. A tech and the shop manager were both rude. Both techs involved were either very bad at their job or just did not care. I went in with one special need as a customer - I have lug nuts that are made of lightweight aluminum and have to be tightened with a torque wrench, no air tools. As a courtesy I let them know that one of the tires had fix a flat in it. One of my rims had a crack and I was at Elgin's to swap the tires to another set of wheels. As they were putting the second wheel on the car, I noticed that the tech was putting the driver's side front tire on and that it and the rear wheel were turning in opposite directions. I went into the shop and asked him about it. He made mention that he had to put it there because the tire was directional and had to be on that side. As I walked away to look for the manager I heard him call out to the other tech and say that there was a problem - the wheels were directional. I didn't see the manager right away so I went up to the other tech to ask if the guy was just putting the wheel on the wrong side or if the wheel had been mounted backwards. He did not answer me, walked away and looked at the wheels they had already mounted, then headed to the office, all without a word to me. The manager came back out and looked at it. I said that they had mounted two of the tires backwards and he got angry. He began to curse and talk about all of my special needs (directional tires, low profile tires, directional wheels, special lug nuts) and how they were trying to be accommodating. When I asked him to have them fix it he refused and said they were going to put the tires on so I could leave and that was that. I said, "So I have to pay someone else to fix this?" He cursed at me some more and reiterated that they would not fix it and then told me it was my fault for not noticing it sooner. He made no offer to refund any of my money. After I told him I was from out of town he told me I could come back during the week (this was on a Saturday) and he would "look at it then." Still no offer of any kind to actually make it right or refund any of my money. When I left I had two wheels mounted backwards on the rim, they kept my polished valve stem caps and replaced them with the cheap black ones, and one of those was missing. Some of the lug nuts were not tightened all the way down and the manager not once made any form of apology for his techs and how inept they were or his poor attitude. Directional wheels, directional tires and low profile tires are all stock on a great many vehicles. If they can not accommodate stock options such as those, they should get out of the tire business. The techs were inept, the manager was rude, dismissive and equally lacking in knowledge about simple tire and wheel concepts. I would never pull into their parking lot again. Not even if I had four flat tires. I would ride the rims until I could make it ANYWHERE else.

I will have to give Elgin a try after knowing how satisfied my son and my brother-inlaw have been…read morewith them.

Had a Dodge Caravan converted to RHD by Copeland's, real easy to make appointment and service was…read moregreat, highly recommend!

Great service that was quick to arrive, being in a small town their business service is much needed…read morein the area, I definitely recommend the Copeland's and they do service outside of the small town area too!

Damaged our truck and refused to return calls. Invoice from Peach State stating tow truck damaged…read moreunit. Andrew the owner was notified and Clyde informed the customer "suck a f** d**". Recorded calls and invoice available. Waiting to head back from Andrew. Informed of damage on 03/25, currently 03/28 and truck is still in the shop. Will update review if they handle this incident properly. Andrew seems like he wanted to resolve it but just silence since our call.

Had a trailer blow 3 tires on I59. Left it on side of the road. They came and got it, notified me…read morewhen they got it in, checked it out and got a price for wheels and tires. I paid for the work and they had it ready next day. Couldn't get back for it for a while but OK. Everyone was awesome. Couldn't be happier! Great people !

If you need automobile upholstery (repaired or a new interior) this is the place to go in Marshall…read moreCounty. I had a need a repair, dropped by in the afternoon, had it checked out. The next morning the repair was completed and at a very reasonable price.