Buyer beware!! After I purchased a Diplomat xo-camel leather fountain pen, I initially got a prompt…read morereply from Guy Filion (cc André Boissonault, Mélanie Meunier Tibbo) regarding a request to change nib size on the pen that I had purchased from them on May 28, 2026. When I hadn't heard any additional updates, I sent a follow up email on June 2 regarding shipment and delivery of the pen I ordered, as I am out of province. Then I got a call from my bank stating that my credit card needed to be cancelled due to 3 recent fraudulent charges. When I looked at my credit card statement, the 3 charges were all in QC (I do not live in QC province). Then on June 3, I received an email from webmaster@stylo.ca with an update stating "Sorry inventory error" and asking if I'd like to choose a similar item for shipping without delay or cancel the order. I cancelled the order and funds were returned to my account, but not before incurring fraudulent charges totaling over $975.

I went on Reddit, looking for advice on local stores, since my store choice does not carry the pen…read moreI was looking for. The experience at Stylo.ca was amazing. Lots of variety, great customer service (before shipping they realized they had run out of one of the pens I was looking for and emailed me to give me options), and excellent packing. I had made a significant purchase online from Cult Pens (in the UK), and that was a horrible experience! so I was hesitant to purchase from an unknown (to me) store again. What a relief to have found Stylo.ca!

I bought an item online, took my money INSTANTLY!. Received notification that the item is ready for…read morepickup INSTANTLY! Picked up item, brought it home and decided I was not satisfied so I decided to return the item within 1 hour of bringing it home. Sorry sir, you have to WAIT 48 hours to do a return, our system does not allow AN INSTANT return. I went back in the store, 48 hours later, processed the return and told it will take up to 5 business days to receive the refund, so NOT INSTANT? Clearly this business is not on the samw level as their competitors where you can buy, return and get refunded instantly! Last time I do business with an outdated system!!

I am a small business owner and recently went to Bureau en Gros to buy a printer. At checkout, the…read moreagent recommended a Flexiti card, explaining that there was no annual charge and that I would have up to 12 months without interest, with only minimum payments required. What was not clearly disclosed to me were the full terms and conditions. Yes, I signed the application, but like many customers, I trusted the representative's explanation and did not have the time to read all the fine print. Later, when I raised my concerns, Zakia (a manager at Flexiti) told me that since I signed, I was bound to the terms. My advice: do not rely solely on what the sales agent or representative tells you--always read every document carefully before signing. I am sharing this so others don't fall into the same situation.

Stood there for a good 20 minutes without a simple acknowledgement to say "I'll be right with you"…read morethe idiot working at the copy place right now gave me such an attitude when I pointed this out to him. He was very slow but that's okay, what he needs to be trained in is customer service because it sucks like work in a job where you don't have to talk to people if you can't be kind. It's quite simple.

Not the worlds best supply store, but in a neighborhood with few options it is very practical…read more Prices appear to be on the high side, but we don't always feel like getting in a car and traveling to some big box store for a pen.

I love this store. They have a lot of good artist, stationary, and office supplies. Don't be put…read moreoff by the low-key old-school presentation. It is right near the Metro and the prices are reasonable especially considering the location.