I had this company come and check my Air Conditioning. The service man came and gave me a quote for…read more$15,000.00 because he stated the outside unit and the coil inside needed to be replaced. I found out my Grand Daughter's boyfriend did HVAC repair. He came and cleaned the outside unit and added a small amount of charge to the system. It is working Great Now !! This company did the same thing to me when my furnice stopped working a few years ago. Said my furnice had a bad circuit board and it was no longer availabe and charged me $4,700.00 for a new furnice. I won't ever use them again !!

I can't express the total satisfaction I have with Carbon Valley Heating and Air !!!!! I had my…read morewater heater replaced 3 years ago and was totally blown away with their professionalism. Yesterday I had my furnace replaced (it didn't break down. it was just 22 years old). The respect that Gavin and Oklee (sp) gave to me and my property was second to none !!!!! The explanations that I given were to the point and in a non technical language that I understood. I have so much trust in this company, that I would give them the keys to my house, my debt card and pin and not have to worry about a thing. I can't forget about Wes. He's a great person and gets things ordered and scheduled on your timeline. Overall, Carbon Valley is very professional, personable and CUSTOMER SERVICE PERSONIFIED !!!!!!!!! Thank you to all, Carbon Valley !!!!!!

We requested an Essency electric water heater installation. We also needed 240/220 run from the…read morepanel outside to the mechanical room. 1. We were given quotes for 4 different water heaters, including one gas heater. That allowed us to compare pricing & features. 2. We were given 2 quotes for the electrical work depending on ease or difficult access to the mechanical room. All quotes were detailed with line items for parts, etc. That was very professional vs the companies that give you a "black box" price with no details. Prices were reasonable for today's structure. Still a shock as we've had the house for 13 years with very few repairs needed. But it is what it is. We had a problem with the initial water heater hookup. They quickly sent out a top electrician (Pete) who verified everything and found one problem. He said he'd talk to the owner in case there was a problem with the water heater. The Essency has communication and app control features so the board working is critical. The next morning they had a full replacement water heater on the truck in case it was needed. It was not needed, Pete and Jacob had it up and running and reverified everything. Pete also caught that our router had paused the connection to water heater for some reason. Pete called later to make sure everything was good. We live near DU and there was no stalling around about coming out here. Every person that showed up communicated well and was good to have in our house.

6 reasons to think twice about save home heat…read more This one goes out to female homeowners who might be especially vulnerable to smooth-talking HVAC salesmen. A week ago, I had a regularly scheduled maintenance visit with Save Home Heat. What followed was a beautifully crafted upsell: psychologically astute, layered, and intricate. It may have been an isolated incident, due to a slow February, or part of a larger corporate ethos. The salesman tried to sell me a water heater, which I do in fact need, but also tried to say my 2019 furnace was basically beyond repair, and that I would need a new furnace, and because my AC was also the same vintage it would be best to get a new heat pump as well, for "peace of mind." The total came to $30,761.83. Here's exactly what happened. 1. The year prior, on a maintenance visit, Save Home Heat missed a critical repair, a major red flag, to fix the flue and combustion air for furnace. Flue and combustion air systems are key for safety, efficiency, and equipment longevity in fuel-burning appliances. 2. The salesperson tried to say what he called my 8-year-old furnace, which in fact just turned 7 in January, was old, meh (builder's grade), and pretty much beyond repair. He said the industry standard for my furnace was 12 years. The repairs they quoted me came to $3242.08. The salesguy said there were in fact probably more repairs lurking that he couldn't even see and best would be to replace the furnace altogether. Cost for a new furnace: $13,464.12. When I did get a second opinion, as strongly suggested by friends, I went with Carbon Valley Heating & Air. Dale Moe, the Carbon Valley service manager, said industry standard for furnaces was in fact between 10 and 15 years, and my furnace was well worth repairing rather than replacing. Estimate for Carbon Valley's repair, for flue and combustion air for furnace, and for return air in basement: Cost = $1898. 3. The Save Home Heat salesguy mentioned my furnace was grinding, which it wasn't really doing. He also showed me an amp reading and said the motor was using more than was indicated. His reading was 2.41. Therefore, I would need a new combustion blower for $898. The specified amount on the nameplate is 2.35. When Carbon Valley came and did a reading, their reading was 2.2. 4. Save Home Heat, in their estimate, quoted a repair for the blower wheel ($431), blower motor replacement ($850) and for a pressure switch ($224). Carbon Valley said the blower was "not grinding nor compromised, was balanced and showed no signs of needing repair." Dale said the furnace would not be working with a bad pressure switch and this another unnecessary "repair." 5. Save Home Heat then went beyond suggesting I replace my furnace. (February, given its mild temps, was apparently a very slow month for the HVAC trade!) He said, since my AC was the same vintage as my furnace, and therefore on the edge of its life, why not consider replacing both the AC and the furnace and swapping in a heat pump? Again, for "peace of mind." A heat pump would save me money on propane and since they were replacing everything at once they could really get in there do a great job of modifying the return AirDrop and supply ducting. Cost for a new furnace and heat pump: $25,195.57. 6. Save Home Heat used the classic sale tactics of creating fear and urgency. The salesman mentioned this was all pre-tariff pricing--God knows how much the new 2026 pricing would be when it would be instated very soon. Also, he pressured me more by saying their offer was only good for February, giving me roughly a week to come up with a decision. So my takeaway? Always get a second opinion for big ticket items. Always be skeptical and curious about every single line item. Work with a company that has proven its integrity and is worthy of your trust. As for me, I cancelled my membership with Save Home Heat and will not be working with them in the future.

Our toilet had been leaking water for months. Then the hot water faucet in our shower started…read moreleaking and the handle on the cold water faucet snapped off. I made a request on Yelp for help on a Saturday and Brent at B-Line replied right away. He came on Monday and made recommendations and quoted a price for the work. He fixed the shower and replaced our 40 year old toilet with a modern water efficient Toto for a very reasonable price. He was friendly, professional, respectful and did a great job. We are very pleased with the work he did and will definitely call him again with any more plumbing problems.

When I thought I'd get clever and tried to make a repair and remove something connected to my…read moretoilet intake hose, I ended up screwing things up and it meant any time I tried to turn the water back on to the toilet, water would spray everywhere, even with the hose connected. I reached out Brent and he stayed in great contact about when he could come out. When he did arrive, he did a quick check and let me know what was needed and how much it would cost - he was very transparent and did not try to upsell me on anything, or get me to do anything else that wasn't really needed. The price he charged for the repair was very reasonable, and he was in and out in less than an hour. Great experience overall and if I need plumbing or repairs again I'll be reaching out to Brent again!

Great service, on time, professional, and fixed everything perfectly! Highly recommenread more

Came right over fixed a clog in a shower at our rental property. These guys rock! Very quick.read more

I had a handful of repairs and upgrades which were long overdue. It was easy to schedule and Katie…read morecame out the same day to give me an estimate. She returned a few days later with Tom and they got right to work, having to endure several hours in the crawl space of my house. They allowed me to watch and explained everything they were doing. The quality of their work was top notch and most importantly, in line with plumbing codes. They were very personable and polite. They cleaned up after themselves and did not leave any messes for me to take care of. I would recommend them to anyone.

We had a significant blockage in our main sewer line that was extremely difficult to remove…read more Several huge root balls were removed. Planet Plumbing never gave up and after 6 hrs of hard work we were good to go! At a very reasonable price. Five star service.

All the technical team that installed our heat pump air conditioner were very knowledgeable,…read morerespectful and willing to take as much time as needed to explain our numerous questions.Shout out to Chad, Gabriel and Jonathan for your expert work and AJ for keeping our best needs #1 priority.to anyone that I didn't catch your name.Thank you for making us cool !

We have used this business off and on over the last 7 years and what I like most these days is that…read morewe have a really good understanding of my house and the issues that come up with it. I like that they track and document every service provided with photographs and that if they can send the same technician each time, they do so that person has a good memory of your situation with your home. They have always been prompt at returning calls and helping me figure out what I need. Even if their prices might be a wee bit high here and there, the peace of mind to know that we are being taken care of is worth it to me. I like knowing they have our house history, they have established a relationship with me over the years and I know that when they offer me options its not to just get all they can - there is a purposeful reason. If you are in a situation where you need an airtight service with a tracked repair history that you can look up in images etc, then this is a great place to call for assistance.

When our main furnace went out three years ago after the igniter went out several times, I called…read moreseveral places. The salesman we had, Matt, then became the manager. He was knowledgeable and explained his offering well. And the result was a really great furnace. We've had just one issue with it and that was likely the arctic snap. Having to have two hvac systems in this house is part of that problem. Last year, our upstairs furnace went out. The reason for four stars is that the repair guy they sent three times was pretty useless. He wanted to fix it, but couldn't. We believe he did want to save us money, so his heart was in the right place. I finally asked for someone else who showed us that the whole unit had flooded and was unrepairable. The salesman was also inexperienced so we asked for Matt and he came to the rescue with a deal they were offering. He also once again had the knowledge to recommend the right solution at the best price and with financing. So my main recommendation to them is to train people better. But we are happy with them overall and trust Matt.

The left hand doesn't know what the right hand is doing. They are so disorganized and cannot keep…read moretheir appointments, even when you have bought all your systems from them. Run away!

They showed up promptly at the promised time. The plumber explained what he was going to do, told…read moreme the likely outcome, and showed me where the clog was. Very professional with good communication. I would definitely use this company again,

I can't speak to the quality of their work, but based on their pricing it should be amazing. I was…read morequoted $1300 for $50 in parts and what would have been an hour and a half of labor tops. We had an undermount kitchen sink installed and needed the garbage disposal and pvc installed. I don't enjoy spending time under the sink so I thought we'd pay a plumber to take care of it. Flatirons quoted us $1300. I paid less than $50 for a new flange, pvc pieces, some putty, etc. and installed it in less than an hour. I don't know how they can justify their pricing. They were prompt and professional, but do yourself a favor and line up a couple different quotes because this one was offensive.