Ongoing Concern About Hiring Practices and Service Quality…read more I'm noticing a troubling and consistent trend across several major fast-food chains, including Tim Hortons, Wendy's, and A&W. At many locations, staffing appears to rely almost entirely on temporary foreign workers, often within tight-knit groups, while service quality and basic training continue to decline. Entry-level roles that traditionally provided local Canadians with first job opportunities now seem increasingly inaccessible. This is not a criticism of individual employees. It is a concern about corporate hiring practices, inadequate training, and the apparent lack of meaningful oversight of the Temporary Foreign Worker Program at the franchise level. When businesses prioritize convenience over proper onboarding, training, and community employment balance, customers feel it -- through slower service, confusion with basic orders, and inconsistent experiences. Because of this ongoing pattern, I've personally chosen to stop supporting these chains. It's disheartening to see iconic Canadian brands drift so far from the standards and values they once had.

I always go here, never had a problem. Then tonight, I was the last customer before the restaurant…read moreclosed. There was one girl working. I ordered a Dave's Single with cheese and didn't open it up until I got home when I realized that the lettuce and tomato was missing, and the buns were stale. $7 for the worst burger I've ever had. I've always sworn by Wendy's burgers, but now I won't be going there anymore.

My experience at Fatburger Maple Ridge was one of the most humiliating and discriminatory…read moreencounters I have ever had in a public business. I am a disabled woman with a legitimate service dog, clearly identifiable and fully protected under British Columbia human rights law. Instead of being served like any other customer, I was treated with suspicion, stared at, interrogated, and made to feel as though I needed to justify my disability and medical accommodation to staff. That conduct is unlawful. Staff refused service, questioned me in an invasive and humiliating manner, and behaved as though my presence was a problem that needed to be examined or "verified." I was made to feel criminalized simply for existing as a disabled person. There was no professionalism, no apology, and no understanding of the law--only hostility and exclusion. This was not a misunderstanding or momentary confusion. It was a complete failure of training, management, and basic human decency. Under BC law, businesses do not get to decide whether a service dog is "real enough," nor are they permitted to interrogate disabled patrons or impose arbitrary standards. The duty is clear: you accommodate, or you discriminate. What occurred here meets the definition of prima facie discrimination. It is deeply disturbing that in 2025, a paying customer was subjected to this treatment. If this is how disabled patrons are handled, then this location is not safe, not inclusive, and not legally compliant. I will never return, and I strongly caution anyone with a disability or service animal to avoid this location. Corporate leadership should take this complaint seriously, as this conduct exposes the franchise to significant reputational and legal consequences. Do better. Train your staff. Learn the law. Disabled people are not criminals--and our service dogs are not up for debate.

Best burgers there are, and with great milkshakes. No…read morecomplains about the service, the place got this nice 60s vibe

Google reviews have this place at 4.9 stars with over 100 reviews. And it is well deserved!…read moreThe place was not very busy on a Tuesday afternoon but they make things fresh! The beef burrito we split, small, (can't even imagine how one would eat a large!!) Was plenty for the 2 of us. I liked that I could dress it up how I wanted, the ground beef was very good, no rubbery pieces and the seasoning was on point. We got the cilantro lime sauce, so good! The gentleman and the young lady working there were great! I appreciated their attentiveness and next time we're defo trying the nachos!!

Was there for a quick lunch. A couple ahead of me was waiting over twenty minutes and their order…read morewas wrong and would have needed to remade. My burrito was not started after almost 15 minutes so I cancelled and left. BAD SERVICE.

Horrible food used to be good. You get one potato with a $30 platter meal one! Very dry and no…read moreflavor.

Had late lunch at this branch and the food was great. Salad is so fresh and the chicken souvlaki…read morewas very tender and juicy. The place is not busy and very clean. Staff are friendly.

Absolutely terrible service. After ordering I sat in the parking lot for 10 minutes. And when I…read morewent to ask about my order it was given to another vehicle. Pay for food that I did not receive. This location is complete dog shit

After waiting over 20 minutes for just a cup of tea witch I asked for one cream and no sugar I got…read morewith sugar and the staff were standing doing nothing and joking I think manager lost control of the staff

Love love his pizza. Always fresh and crust is fantastic with sesame seeds. We only eat cheese only…read moreas we are vegetarians.

Excellent pizza! We've tried the All Dressed, Pepperoni and Bacon, and the Veggie Feast. All were…read morewell received and enjoyed by the family. Good location with plenty of parking. Close to Cineplex Meadowtown. There are few tables for eat-in but the decor is basic. Like a restaurant on the moon - good food but no atmosphere. Staff are pleasant; service is prompt. Will definitely be ordereing from them again. Thanks!

Burger too fat for me...hard to eat! Saying that, the burger was delicious and worth the struggle!read more

I was greeted by an exuberant staff. The food was prepared as I ordered and the dining area was…read morevery clean.

Workers very rude to me and when they saw me at the desk, they weren't even doing anything. They…read moredidn't even come over there to take my order or nothing and then finally when someone did my food was cold and mushy but it was mostly the fries that were mushy Would not recommend one and a half out of 10

If you'd like to enjoy your weekend off work and want something quick for breakfast so you can…read morespend time to yourself or with loved ones, do not stop here. Pulled into a moderately busy drive thru nothing insane but definitely a rush. From the time we ordered our food and got sent forwards to when we actually got our food was about 40 minutes. Bro. I'll be taking the time to support a smaller business next time don't get me started on their employees, you already know the problem

Was passing by this area during lunch and decided to try this place out, we've never been here…read morebefore. Not impressed. For two burgers, one regular potato fries and a bottle of water, they told us it about $60. I told them the price didn't look right and I wasn't going to pay for that. The guy at the counter said he was customizing my order because it would be cheaper. All I wanted was to switch a beef pattie for a lamb pattie, that's all. One of the burgers already had lamb, the other one didn't so I wanted to switch it. Based on my calculation, it would be about $39 at the most with tax. How is $60 cheaper than $39? We didn't appreciate their staff looking at us every few minutes. Made us feel uncomfortable. There was nothing special about the burgers or the fries. Pattie was crumbly and the bun was soggy and couldn't hold the meat. We were glad to try it but it's not for us. Lesson learned from this dining experience: always question your bill when it doesn't look right. Even better, calculate it yourself and in advance is possible, that way you know exactly what you're paying for. And don't feel pressured to pay for anything until you're satisfied with your bill.

Food is amazing. Service is great but it takes time because it's fresh I'm a picky eater and I…read morehighly recommend it