I haven't been here in years but have gone 3 times in the past 2 weeks. I've had good and friendly service in the drive-through. The Whopper's been improved. Same flame broiled patty with a better tasting, more structured bun. Sauce is a better now as well. Drive-through is a little tight if you have a big vehicle, so mind your wheels. read more

Burger King - New and improved Whopper - Burgers Near Me - Reynoldsburg, Ohio

DO NOT ORDER FROM HERE. The food was terrible, the service was even worse and they missed a bunch of items. I want my money back.

Horrible restaurant!!! Got the wrong Chking sandwich. Took it back. The replacement tasted bad. District manager and store manager saw me take it back and didn't seem to care. The only thing the manager did was throw my drink away when I was up front getting a replacement sandwich. read more

***TERRIBLE FOOD & SERVICE ***We received raw whoppers & were charged for cheese not put on the burgers. Also, neither sandwich had toasted buns. I'm not sure what an Assistant Manager's job or authority is, but they're not able to do anything when I complained. read more

Burger King - Burgers Near Me - Reynoldsburg, Ohio

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Service has been awful since they completed their grand opening 10(?) years ago. We have left the drive through twice recently (7:30 pm) when the only car in line. Recently walked out (5:00, 2 cars in drive thru and one at the counter) due to no service or greeting at the front counter. Do yourself a favor and pass this location. read more

Shake machine not working. On top of that quality and service are as bad as McDonalds now... How hard is it for places to meet the bare minimum of providing the service you advertise... read more

Time says it close 12:00 but they close 10:30 PM everyday. That is ridiculous I understand you have to close and clean but change the time so people won't waste there time coming here read more

Another disappointing visit. Asked for no mayo on my whopper. Came with mayo. Also the regular size fries were surprisingly small. I have just about given up on bk. Few things that taste good enough. Wish the croissandwich were sold all day. read more

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we mobile ordered 4 wraps, 2 burgers, 1 drink, and 1 shake. went thru the dt and only got the burgers and drink. went back to correct it and get the rest - the guy at the speaker/first window didnt understand so we told them at the second window what happened. the guy at the 2nd window was on his phone... ignored us for 2 mins while leaning against the window. then we told him what happened and he yelled out to the rest of his crew "i told y'all!".. so he knew it was wrong but handed it out the first time anyway. the they handed us a shake w/o oreo, and 3 of our 4 wraps. we eventually talked to no less than 4 people before getting what we ordered long story short... we never got an apology from anyone we spoke to and everyone we did speak to was careless and unhelpful. also, we witnessed them trade food with someone out the front door (im assuming one of their friends brought them food). guy at the 2nd window was munching on canes and gave the girl who brought it a bag of bk food. ¯\_(ツ)_/¯ wildly unprofessional and unapologetic. called to speak with the manager to let them know but the manager was pretty careless about the situation too read more

My Food came hot and fresh I love this burger king anytime I go here they give me great customer service. very friendly and warm welcome when coming into the store. anytime I go it's clean read more

dont go here. In my experience, the order taker messed up taking my order because she was on the phone with a friend. The person who handed me my food, just looked at me as if we were about to fight and just said "yea" when i got the food. The food itself was ok, but definitely not BK standard. The problems at this location stem from corporate, if they dont step in it will not get fixed at this point. Its a shame that BK is sliding down to McDonalds standards. read more

Looking at the reviews, it makes sense now why it's so low. Wanted a sandwich while on my way home from work and was told you were closed just now?! But it says you are open until midnight .... Not cool. read more

Ordered chicken club meal... Received something with barbecue sauce... So they gave me a chicken club sandwich in exchange... The chicken patty was so dry should've been thrown out about two hours ago... Absolutely no moisture left in it!... Disgusting! read more

Burger King - Burgers Near Me - Reynoldsburg, Ohio

10-11-15 two nights in a row great service fast service and perfect meal! Check out my other review. 10-10-15 Run fast go now to this BK tonight while service is great through the drive thru and food is hot and fresh and packaged outstanding and the fry container is crammed full of fresh fries. I haven't had a good BK probably since the 90s this was mind blowing. This doesn't happen. Manager said new employees and she was beaming as I complimented the young man working who waited on us. The food matched the service. It was outstanding. I hope this is the new trend. read more

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5/14/18 4:33. In the mood for a shake. Out of shake mix. Why can't the basics be handled? read more

Burger King - the front of the restaurant - Burgers Near Me - Reynoldsburg, Ohio

I grew up liking Burger King and the whoppers. I always would go to Burger King for breakfast lunch and sometimes dinner. This location has always had problems, taking extremely long in dRive Thru with no way out. Also getting our order messed up. This time I went to give it another chance. It was a little wait but the guy working the window was really nice. I had been through the drive thru days before for breakfast. Got the bacon cheese croissanwich with hash browns and large sweet tea. Tasted good but got nausea a couple of hours after that. Many days later and feeling good , Hubby wanted a whopper so I decided to give them a chance . So The guy was really nice through the drive thru. Food smelled great. Got home and we ate our whopper meals. Tasted good. Got sick again, nausea followed by diarrhea. So we are staying away from here. Got sick again. Be careful not sure if it's rancid oil or what. read more

Every time I've stopped by here something is down (register, drink machine, etc), broke or staff sounds high/irritated. I keep holding out hope, but at this point it's laughable. As the saying goes, "fool me twice... shame on me." read more

I walked in ordered my food and paid. Waited 13 minutes. From the pix you can see how busy they were. Nothing like the Grove City location. I understand it's hard to hire anyone for $14 an hr so owners can't really enforce any of employment standards. The wanna be gang banger at the counter needs to go. N-word this and N-wore that. Not a single employee asked him to stop. I hope this location closes soon read more

The employees really are doing the best they can, but they frequently run out of core items, are severely understaffed and on more than one occasion the credit card machine just doesn't work. The management should being here hustling with these employees every day until they can figure out how to run a restaurant properly. That means functional equipment, proper staffing, and well planned ordering. During this visit I saw no fewer than eight people come in and then leave due to the situation, which was beyond the employees' control. That is no way to run a business. read more

Since this review my wife and I have the interesting experience to find this location is out of beef and out of carbonation. Isn't that a LOT of their menu?!? read more

Quite an awful experience. Employees just stood there, frustrated and clueless, some with a bad attitude. We were eating in. It took almost 10 minutes to take our order, no one in front of us. Food took another 10ish minutes. Even then, we were waiting on fries. Fries were ready after we completed our sandwiches and waited. There was no ice for the soda machine and the workers were told repeatedly by multiple customers but no one did anything, most likely bc they couldn't get orders going. The line behind us got longer and the drive thru was atrocious. No one had a sense of urgency. Everyone was frustrated and some old lady screamed inappropriately at the very sweet and confused girl taking orders. Worst fast food experience I have ever had. I will never visit again. read more

i ordered food and the price was great but it never came. super disappointed in the service. if i could give a 0 out if ten i would

Still the worst burger king I've ever been to. Put in a fancy new dual drive thru, but haven't figured out how to use it. Not using both drive windows still, so they can only do 2 orders at a time. Up until I got there they seemed to be doing good about alternating ordering. Pulled up to the speaker and was told to hold on a minute. Waited while she took 2 cars in a row in the other lane. 20 minutes in the drive thru, as soon as she started with the next car I left. Don't know why I keep trying to go here other than it's the only one within 15 miles of me. No more! read more

horrible, waited 30 minutes after i paid for the food and they didn't even make it. don't go here

Zero stars is more accurate. The reviews that say the service is horrible are 100% accurate. Pass this one by for sure.

I went through the drive through window this afternoon and ordered the 2 Whoppers for $6 deal. As I ate the first Whopper it was as you'd expect and enjoyable. Right up until I bit into a 4" hair that was in the middle of the sandwich. I called the manager on duty and reported the issue. He acted very indifferent as if he could care less. That was obvious by the lack of an apology that this happened. He told me he'd replace my sandwich on my next visit, but didn't want any of my identifying information. So probably lots of luck on collecting that. read more

They got our order wrong . Then they had to remake our sandwhiches and we're currently still waiting for our food and it's been like 10 minutes . I do not recommend eating here , it's a terrible place and they don't ever get the orders right . The employees are also very rude . The man came out and gave us our food and said have a nice day but it's the night time . read more

Horrible experience as I came away empty handed. This was due to the credit card machine not working so cash only policy. Did not have any cash on me so went away hangry read more

Horrible service, food is always cold when it's come out of the window. The people on the speaker for the drive through can't understand you as well as you can't understand them. They don't even know what they have on there menu. I've gone there multiple times, the last three times I've gone there, they've gotten my order completely wrong two times outta the three. Highly don't recommend. read more

if i could give this place 0 stars i would. I've never been made to wait 10 minutes for a single 8 piece nugget, not even a combo, while nobody else is in line. they aren't even fresh nuggets! and how are you gunna tell people to "hold on" at the box with 0 people in the line in front of me? and the lobby isn't even open! read more

I'm only giving them a one star because it wouldn't allow me to leave none. 39 minutes in a drive thru to be served cold. Worst service ever as well... read more

The slowest service ever. Took 15 min to get waited on than another 10 min for food. Also staff was not very friendly & inside eating area not clean .This location needs new management .. will not be coming to this location again unless changes are made! Terrible !!! read more

Says open till 12 yet whenever i go to drive thru at 9 they are closed or dont except card. Its always something.. 11/12 night staff rude

Just a terrible run business. 7:50am on a Sunday and they said they are closed because registers are down. No apology, just "we're closed our registers are down" Because there are always consistent problems with this business I'm inclined to think this excuse was a lie and staff is lazy. Terribly run business. Zero stars. read more

I have been here twice now and will never return. I couldn't understand what I was hearing thru the drive thru microphone and had to ask three or four times what was being said. Then after I placed my order....or thought I did....a different voice comes on and asks if she can take my order. Whatever. I waited in that line FOREVER both times and each time I got the WRONG FOOD. First time, I didn't notice till we got home and it was too late. Last time, which was yesterday, I checked and then parked and went in to get it corrected. The place was empty and the employees were just goofing off, despite a long line of cars in the drive thru. I was not offered an apology. Just had my order fixed and shoved at me. Oh....when I was leaving to get back on my car, a female employee with a headset on practically knocked me over on the sidewalk while she screamed at her boyfriend who was sitting in a car in the lot. Classy. The managers/owners should be appalled at how their employees behave and the quality of their work. read more

Service is average at best on their best days. Food low quality. Other burger kings are so much better. Don't go to this one I wish they'd shut this location down and put something else there like a Cookout or Captain D's read more

All the things I could say about this place. I give it two stars rather than one because the food is edible and resembles Burger King food. The service is un-believably slow and careless. Whenever I feel like torturing myself, I go here. It is near my house, so I do frequent with the understanding that it will be terrible service. The drive thru is hopeless, only go through it if you have an hour to kill (doesn't matter if there isn't anyone in line, it'll still take forever); however, going inside really isn't any better. I don't mind if the order takes a little bit of time if the restaurant is assuring that everything is right, but that isn't the case here. They are so slow and so apathetic to your very existence, you kind of just feel like a ghost observing people move in slow motion. So, if you want BK, and have a bit of choice on which one to go to, go to the one on Main St... I have had pretty good (quick) service there and the read more

This location is the worst business in general I've ever been to, I'll never go back. It's common practice for then to get even the simplest order wrong. The associates are poorly trained and by their attitude they could care less. But even the management is poorly trained and lacking in even the basic customer service skills. Save yourself the head ache and don't even go here. read more

This is a 24 hour Burger King. I know this because there are literally 15 signs out front telling me so. I think they want you to know they are 24 hours because when you're drunk or high or pregnant, or some combination thereof, at 3am you don't care how bad the food is or how bad the service is as long as you get your greasy, disgusting, cheap food. They have a drive through line that is wide enough for your car and your car alone. This is important to know because when you get in this line and it turns out that it's going to take the folks inside 10 minutes to make your crap-tasting burger and 10 minutes for each of the other 5 people in front of you, you cannot back up or drive around the other people in line to go elsewhere. You're stuck in that line until you get to the window. It took us something like 12 minutes to get to the window at 10:30 in the morning. Nothing at Burger King is worth waiting 12 minutes for. Hell, after 5 minutes they should be paying me to sit in that hellacious line. When we did get to the window the girl inside would ask us a question, quietly (she must have been one of those soft-talkers) and then let the window close while we tried to answer her. She did this three times without getting our answer and then she just gave up with the window and with her question. She was kind enough to give us the correct drinks but the wrong food. Yes, we only have ourselves to blame for going to Burger King in the first place but in my defense I had no idea that it would be as bad as it was. Also, the food was gross but that's to be expected I guess. read more

I joined the line in the drive through at 9:02pm, there were three cars in front of me. They were all dealt with in rapid succession and when it was my turn, at 9:05pm, I was told to "take a look at the menu and I'll be with you in a sec". At 9:09pm, some car behind me honked and the voice said "I said GIVE ME A SEC!" I said "that wasn't me" and continued to wait. At 9:12 I finally said "hello?" And my order was taken. I ordered a Whopper WITH CHEESE, no tomato, extra pickles and extra mustard; because I can have it my way, right? Yeah. I got a Whopper with NO cheese, NO extra pickles, no extra mustard. It's the saddest Whopper I've ever seen, and never mind that once I got to the window I had to wait another five minutes. All in all, from start to finish, I spent 23 minutes to get a shitty-ass burger and it wasn't even made the way I asked. read more

Burger King - Burgers Near Me - Reynoldsburg, Ohio