Great beefs n service. Only suggestion change your guiardinara to more of a Chicago style.read more

First time trying this drive thru restaurant. Order was taken by a young man, he was spot on with…read moremy order and very courteous. The Italian beefs and combos were awesome!! We will be back!!

Good prices. Quality food. Everything made in house. I can get an 8" pepperoni pizza and side salad…read morefor $11. It has light sauce automatically. Pulled pork sandwich is pretty good and economical too

This pizzeria keeps getting better & better... Every pizza…read more. every sandwich & side dish is prepared perfectly! The restaurant itself is spotless & the entire staff is friendly & a breath of fresh air!

Ordered and Italian Beef today. It was horrible super dry and flavorless and the Au Ju was like…read moreplain beef broth. Never again!!! Not hard to make a good Italian Beef Sandwich. They should go a few doors down and try their neighbor Italian Beef at the Sportsman Bar@!! I should have taken a picture, but I threw it in the garbage! What a waste of money!

Good and bad. Good fries, hotdogs, mozz stix, garlic bread (but I wish they wouldn't have put it on…read moretop of my ribs with bbq sauce all over it), decent spinach pie, and good ribs. The bad: the 1/2 chicken was very dry, like, choking on it dry. It tasted like it was boiled, then seasoned and broiled to crisp the skin. The "Caesar salad" was just lettuce and tomato with bottled ceasar dressing, no croutons and no parm. The server was awesome!

Great food and prompt service! We had a working lunch today…read morefor my wife since it's Mother's Day Weekend. She wanted us out in the yards planting and gardening. She wanted Firehouse so that's what we went with: Cajun Chicken Sandwich, Meatball Sub, Engineer, Steak and Cheese Melt, and Honey Ham. Everyone wanted chips as well: Salt & Vinegar, BBQ (x2), and Jalapeño. Everyone also wanted a pickle spear, so they got those. We had a cooler full of beer, water, and other stuff, so we were good on drinks. Mom was good with everything, and so were we. As the saying goes, "If Momma ain't happy, Nobody's happy." Firehouse insured that we didn't have to live through that situation! Good job, guys!

Food is ok... I'll get it again for lunch or something. Staff is patient. Place is clean.read more

I live near here and honestly never have an issue here. The lines are long at times but that tells…read moreme this place is doing something right.

I'm a lifelong DQ fan, but had the worst experience ever yesterday at this DQ (7/13/24 5pm)…read more I was having a great day with my little nephew, and decided to treat him to a DQ. Little did I know it would ruin our day. I simply ordered my favorite blizzard -- a chocolate brownie extreme -- the same one I've order dozens of times over the years. However, the blizzard arrives and is clearly made wrong. It looks totally vanilla and not at all like a chocolate brownie extreme. I react confused because I thought they gave me the wrong item. I'm standing there kindly asking about it trying to clarify, until... this young woman (brunette, long hair) who appears to be maybe a manager(?) just starts giving me all kinds of attitude. She repeatedly blames ME for not ordering it with chocolate ice cream. I'm kind of shocked, not only because I'm still trying to figure out what's going on, but that this woman (who, ironically, seems to have been a manager/type?) gives me all this attitude. I mean, come on... it's just a blizzard. If your customer isn't happy, just simply make remake it, right? I was especially surprised because there's only one other customer in the store. It wasn't like the place was slammed and the team was stressed. Eventually, I had to put my foot down asking to remake it (because at this point I'm now angry about all the unnecessary attitude too). She then mumbles something I couldn't hear, but that makes the team all snicker and chuckle. She then proceeds to make the most awful, mud-like deep chocolate blizzard I've ever seen. Throws at me and says "have a nice day." Wow. Anyway... I'm not one to write reviews, but this ruined an otherwise great day I was having with my nephew, because he kept asking questions, literally saying "I can't stop thinking about DQ" for hours afterward. Again, the place was empty. And by the looks of other reviews written here, I'm clearly not the only one to have a crappy visit! Whoever owns this DQ would be wise to replace this young woman with someone who understands customer experience 101.

Left a review for this place two years ago and if anything, the food has just gotten worse since…read morethe remodel. Firstly, they make you pull forward and wait for EVERYTHING. You could order a plain burger and still have to pull forward and wait 5 minutes. Secondly, the food is almost always wrong. I can't even describe the amount of times I've gotten home and been missing an item from my order, had the wrong toppings, or didn't get sauce that I asked for. When I'm paying $10 for garbage food, I better at the very least get what I ordered. I ordered a Big Mac today and everything was in my bag - but when I opened the Big Mac box I was greeted with a horrid smell. I noticed some crispy grease (I think?) on the bottom patty so I flipped it over to see what it was. It looks like something was burned and smashed into the bottom patty (which wasn't completely done either). Absolutely disgusting. If I had the ability, I'd sue the sh*t out of this place because whatever is on my sandwich is a health hazard. I've always been forgiving of missing items, but this is utterly unacceptable. This location should be closed because clearly the employees/management don't care at all. I will never eat here again and you shouldn't either.

I ordered my food at 10:32 they still didn't have any of it ready by 10:52. After asking for a…read morerefund they didn't even refund the full amount. Worst experience I ever had anywhere. The managers don't communicate with each other so no one knows what's going on. I watched about 4 People order after me and get their food right away. Would not recommend to even my worst enemy.

Driving through. Coming up to the speaker, Mr. Attitude…read more Don't you hate that. And then you don't want to ask them to fix their attitude because, first it bums you out for the rest of the day, not to mention worrying about someone spitting in your food. So I just ignored the abuse. Even though the only thing you did was pull up to the drive through. I haven't been here in a while and I figured I would try to see if anything was edible/ different. I see the attitudes have for sure changed. It used to be welcome to McDonald's how may I help you or would you like to try the mcflurry today. Now it's "what's your order". Not take your time and order when ready. No, every 3 seconds, "what will you have?" I wanted to say a better attitude and drive away. But I sucked it up and tried something new. Get to the window and there's a young curly headed kid that was timid, but courteous and our order was correct. A bunch of younger girls in the back like this is a high school hallway instead of a fast food restaurant. It's a Sunday around 1. No one in the store or drive through. Let's get it together. This is the precise reason I don't come here. The food is usually dry and tasteless. I used to like the service which is why I came back. But it's going downhill fast! Score as follows: Location: excellent 5 Cleanliness: above average 4 Customer service: could use improvement 2 Quality and quantity: below average 2 Price: average 3 16 out of 25= 3.2

Had to get a McRib! I usually get one a week when they first come out. In years past, the quality…read morestarts to decline as time passes, but I have had no complaints so far this year! Juicy meat, good sauce, and served with extra onions for me and extra pickles for my wife. Mickey D's fries are already the best in the business. We washed everything down with Arnold Palmers. Today was a good meal!

Great food, fast service and the staff is very polite. The restaurant is really clean too, Don't…read more pass this place up! We will be back again!

The burgers are fantastic. I ordered a burger & sweet potato fries, but I also got an order of the…read morePhilly cheese steak egg rolls & onion rings to go. The burger was awesome. It was called The Big Time Burger. As believe you me, it was named appropriately!!! High quality beef, mushrooms, onions and cheese...all cooked to perfection. I'm talking melt in your mouth goodness. But.....try the sweet potato fries and you will NEVER go back to regular french fries! The appetizers are also good, but you will need to share as the burgers are MASSIVE! The Wife had the Hot Honey Chicken sandwich with Parmesan fries. It was huge and had the best taste and flavor to it. We sat at the bar and had a drink while we waited for the food. The place was pleasantly busy and had a good vibe. This place definitely did not disappoint. The prices were reasonable and service was good as well. Great burgers, unique drink and appetizer selection, and friendly staff,( especially Julian and Eli), make this a must visit if you're anywhere near Portage, Indiana! I'm so glad that I live near this place!

Stopped here for lunch. I got the cheeseburger and hand cut fries. The burger was juicy and well…read moreseasoned. It was piled high with cheese, tomatoes, and lettuce. Came with a steakknife in the burger. The fries were also pretty good. My waitess was very nice. The food came out quickly. Overall, I really enjoyed my lunch.