Maurice's Towing towed a car that we are the lienholder on the account. Our customer called and…read moretold us the car was there but she could not reach them. After 4 tries I was able to talk to someone. They were very evasive and wouldn't tell us how much to get our car or exactly where the car had been taken. The car had been there for 11 days already and state law says they are to contact the lienholder via certified letter in a timely manner. At that time no letter had been sent. I was told on Tuesday they had sent out the certified letter on Monday. A full two weeks after they towed the car. They said they didn't know where to send it. All of our cars have a sticker with our phone number and business name on the rear of it. When I spoke with them on Friday to get information- once again they would tell me nothing but, claimed the customer had told them earlier in the day that she was sending a truck to get the car on Monday. Our customer said she didn't tell them that because she had not been able to reach anybody there except the person who transfers the incoming calls to the needed party.- were they trying to get 3 more days of storage fees? I told them to give me a call on Monday if she didn't come get the car and we would come get it. I got the call on Monday and was given a price but was told to make an offer and they would pass it on to see if the owner would accept it. but assured me it would be no more than $1225 through Wednesday. When I spoke with the same person on Wednesday I was told the notes say no less than $1000. The rep told me she has to verify that with the owner and for me to call her back in 30 minutes. I did, I was told he would accept no less than $1325. This tow company, in my opinion, is a dishonest poorly run business that takes advantage at every turn.

We were stranded on the side of the interstate with a flat tire. Called a local tire place and…read morethey recommended Maurice's towing. It did take a while to get to us but they were really busy - lots of stranded drivers in the area at the same time. The driver was careful loading our car o to the tow truck and did a good job securing it.