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    Burgess Nursery

    3.0 (2 reviews)

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    5 years ago

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    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    1.6
    (182 reviews)
    1.3 mi
    $$
    Offers payment plans
    Established in 1991

    I went into Bob's in Manchester yesterday with the intent of purchasing furniture for our new…read moreliving room. All was typical for most of my time browsing, sales rep says hello and introduces themselves and lets us know when we need assistance, all fine. When it came time to purchase and I had made my decision of which furniture to buy ($300 recliner, loveseat, and a chaise), I realized there was not a package deal for the loveseat and chaise in that particular style, only for the sofa and chaise ($999). If I were to purchase a la carte for the loveseat and chaise, they would have been $499 each ($998 total). I asked the sales representative, George if there was anything that could be done to create a package for the loveseat and chaise where I would not be paying the same price as the sofa (it didn't make much sense to me to pay the same price for approx 26in less couch). George and another associate said they probably wouldn't be able to get a package deal for it and all was as is, which is fine, I've worked in sales I know how it goes. They called manager Matteo over to see if something could be worked out. I want to first say, George and the other associate were great, friendly, and helpful and this review is not about them. Matteo, however, was the epitome of a sleezeball salesman in my opinion. While he confirmed there was not a way to create a new package, he gave me some ridiculous excuse for the price stating I was paying for craftsmanship and not material so the difference in size of the couch was a moot point. I disagreed and stated that I was going to shop around and see what else was available in the area. After saying this, Matteo proceeded to make the comment that I would come back to Bob's nonetheless because they have the best prices in the area. This struck me as very arrogant and condescending, and thus I DID take my business elsewhere and made a large purchase at a competitor. While there was nothing wrong with the product, I do not want to give my business to a business that speaks to their customers in such a way.

    Unsure how I feel about this establishment. The furniture looks nice but many people have told me…read moreit's low quality. Service was terrible. Prices are comparable to competitors but quality appears lower. I didn't buy anything and I probably won't.

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    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store

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    Burgess Nursery - gardening - Updated July 2026

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