Been coming here for 10+ years. Usually have a good experience! They have the capabilities of a…read moreprimary care clinic with the flexibility of an urgent care. Kiara Deem is my favorite provider; I always try to see her if I can. She is so kind and empathetic. I always feel seen and understood. MyChart is an awesome tool to manage appointments, referrals, and test results. They have locations all over the state but this one is my go to

This review is for MyDrNow's patient relations and not the NP I had my appointment with. I am a…read moremilitary spouse who was assigned this practice as my PCM through TriCare. When I suffered a back injury, the practice got me in same day for a virtual appointment and I was grateful for what I thought would be a quick authorization to get me into PT. What's transpired over the last month has been anything but and I still have not received a referral to access the care I need. After a week of no movement , I was told my authorization could still take 14 days which seemed excessive. It continued to nose dive...it took three calls for them to successfully receive a digital copy of my insurance card which I already provided before my appointment. One very helpful rep confirmed mistakes on their end and told me they'd call to confirm once my authorization was put on the TriCare portal. When that didn't happen and I called asking to resolve my issue before I hung up the phone, the woman said she'd start a complaint process where a manager would call me back in 24 hours. There was no one I could speak to that day. No one ever calls back. Meanwhile, I've been in pain, DIYing PT, unable to move through my daily life comfortably. The only communication I have received from MyDrNow is letting me know my bill is ready to be paid. I have now started a new process with my insurance who assigned me a new PCM at a different practice and a new appointment to get authorization. Sadly, that process will probably get me into PT before MyDocNow does. Brutal.

Dr Pillai is incredible. I am a living kidney donor and worry constantly about my remaining kidney…read more She is comforting and kind. She is reassuring. I just adore her. I feel safe knowing that she is monitoring my health.

Staff and dr's are very polite and friendly. Allowed me to ask, and then answered all my questions…read more Highly recommend.

Dr. Popa has been our primary care physician for 6 months. His patience and understanding with our…read morenewborn has been way more than we could every ask for. He is attentive to our needs and never misses a beat. Our daughters health is our number one priority and we have never left feeling like he feels any different. I would highly recommend his office. Additionally, his staff is also patient and kind, and they always make us feel like we are number one.

While I really like Lauren I am extremely disappointed in the office staff. I have now made two…read morecalls to get tests results that should have been returned last week. Both times to be told they will "get right back to me." The last time I called was yesterday and still nothing. Kind of ridiculous...

Dr. Jensen is a godsend, I can't believe people are complaining giving him one star just because of…read morea receptionist/office staff situation. I'm only here to talk about his services as a physician. We had Covid and he immediately called us the medication that we needed to reverse it and it worked and my whole family is doing great. He's very attentive and has a great bedside manner, listens to the patients and asks the right questions. He is on the Medici app so he no longer has a practice in person, but this works even better. He will respond to all texts, which you will never get from another MD with this level of education. A+++

Our experience at front desk twice now is that they are only interested in the money. The front…read moredesk will not allowed you to see the doctor unless they collect a copay or deductible which our insurance does not have or we have met. Our insurance pays 80% and we owe 20% but the desk can not tell u what the charge will be but they have office policy to collect. 20% of what ? as we have not even seen the doctor. The office manager, Max will not be there until 9 and is the only one to approve a change to office policy. Our first office visit on 6/12, there was an issue at desk with another patient and the desk was in an up roar, so this drama is not new. A person of reason did take us to an examination room, apologized for the desk not taking our 20% payment(which they did not take on our first visit, and because of a change of address we received the bill and was paid before we were back which they confirmed). Blue Cross Blue Shield already paid the 80% so they were making money. She gave us copies of our file. But she made the case that they did not want us to think it was all about the money. That the doctor really did care about the patients. What are we to think? Max nor the doctor has reached out to us, there silence says volumes and approves of the desk's handing of our attempt to see the doctor and that bullying cost them two patients. Be careful going to this doctor and we are looking for another less evasive front desk.

The receptionists could care less to get you in or not. Rolls her eyes, very dismissive. Waited 15…read moremins to tell me I was 20 minutes late and considered a no show. When I said I was not and a patient had just walked out. She said nope a no show. No wonder she didn't have me sign in, to prove what time I really got there. To make an appointment you're sent to a call center. Don't waste your time.

So the receptionist in office is fantastic, unfortunately you never get to speak with her via…read morephone and she spends most of her day apologizing for an awful call center. I was given incorrect lab times by the call center, I can't leave a message for my doc or MA without waiting on hold for crazy long hold times, when you're told it's probably just easier to stop by that's pretty bad. I really loved Dr. Andrew's but he's leaving and honestly with the communication problems, long wait times, lack of follow up I'm not sure I am going to stay. The only plus here is the awesome receptionist and in office lab. Sad because where the receptionist used to be terrible the rest of the office was great...until it sold to optum.

Throughout my pregnancy, I truly appreciated coming here for prenatal massages and or Any health…read moreconcerns I had were always addressed with care and support, especially by Brenda Harding! Today, I brought my newborn in for his first appointment and had an excellent experience with Bonnie Gehrke. She handled my baby with such gentleness and provided thoughtful, helpful guidance on how to best care for him. I'm very grateful for the level of care we received and will definitely be making this our go-to place for his ongoing care. Very friendly staff in the front as well !

Have had nothing but great experiences when I've been here. Love the fact I can text message and…read morerespond at my own time. Insurance covering medical massages? Awesome!

I really enjoy Dr Babaria and the office staff. They often allow those in medical training to train…read morein office which may account for different experiences. Also people don't often take the time to leave good reviews. I have been coming here since 2014 and really appreciate the care Dr Babaria gives my health. He is honest and helpful with advice for how to achieve my best health and who to seek specialty services with. I especially enjoy hearing him sing/hum as he goes from office to office

I wish I'd read the other reviews before choosing this as my new PCP office. DO NOT CHOOSE THIS AS…read moreYOUR NEW DR's OFFICE. The front office staff is beyond rude, they were listed as having tele-med options, which they do not. In fact, they have no portal available for scheduling or records, even the copay receipts are hand written. Office is filthy, when I went for blood work, the container for used needles was overflowing. They have an office policy that you MUST come in every three months or they won't renew your prescriptions and will hold the pharmacy renewal request hostage until you make that appointment, but not tell you they are holding it so you just run out of meds until you call the office. They then say "we will send the request in right away" and then don't. So many red flags, this is just a few of the issues I've had in the past 6 months. I really tried to give it time to let the dust settle but in the end, I'm going to find a new office that treats their patients better.

Zero Stars. After…read moreFiona Henderson NP left in 2024, the quality of care at Cornerstone Family Medicine in San Tan Valley has plummeted. I would even venture to categorize the office as negligent. Currently looking into reporting malpractice due to not informing patients of providers leaving, needing new appointments to refill regular prescriptions (but not able to see the patient until far after a refill is required), and dropping insurances without notifying patients - which then leaves patients without prescription refills and need to find a new PCP. The office staff is absolutely horrible to work with .... when they do answer the phone. Most of the time calls are not answered, and messages are not returned. This is not a practice that prioritizes patients at all.

The Positives (What I Love): Dr. Crawford & Providers: Dr…read more Crawford is fantastic--caring, knowledgeable, and thorough. The doctors here truly take the time to listen to your history, which is hard to find these days. Convenience & Service: They are very efficient, often offering same-day or next-day appointments for acute, urgent needs. Final Verdict: If you live in the San Tan/Queen Creek area and are looking for a dedicated team that prioritizes patient-centered care, I would definitely recommend giving them a shot. I have complete trust in my doctor and feel they go above and beyond. Comprehensive Care: As a full-service family practice, they handle everything from yearly physicals to chronic care management, including in-house lab services and EKGs.. Things to Consider: Front Office Communication: While the medical staff is great, the administrative side appears to not understand the basic job requirement; CUSTOMER SERVICE. It is almost a gimme that if I were left in charge to my needs there would be a seamless transition of accomplishing what I needed to b e done Either the front end customer service people are not being paid enough or they have received little training for the job responsibilities required for the job. It seems to be an industry issue: great doctors and poor customer service people who fail at doing a good job to support an excellent staff of providers

My experience with Premier Care far exceeded my expectations. He took his time, I felt heard and…read moreall my issues were addressed. It is a nice change seeing the same provider, who knows me, every time I visit. Nice change from bigger establishments. I will be making Premier Care my primary care. Thanks again!

Found him over yelp, and gave him a call to discuss some concerns I had about my husband's possible…read moregallbladder issues. We don't have insurance and so I had been calling around all morning trying to find an affordable place! Was extremely kind, adorable, knowledgeable and willing to help even without being a patient or going in for an appointment. If (and I hope they don't!!!! But if) my husband pains get worse I know where we will be going!

I've been seeing Candee over a year now and I have never had a better experience with a medical…read morecare office before. I came to Prestige as a disillusioned patient from the churn and burn Banner Clinic experience (horrific and impersonal). Candee and her small but mighty staff are the most responsive, caring and conscientious people out there. Never have I been left hanging (ahem Banner, who took a year to get my well woman billing correctly submitted for payment to my carrier and billed me $800 in the interim) and when I call Candee or message the portal I get a same day response. Candee has helped me lose weight, fix my A1-c and cholesterol, and has gotten my preventive work all done in record time. I now have a CPAP machine and sleep well for the first time in years. She takes time to understand how my body works and I've literally never had a visit with her that was less than 40 minutes of solid face time resolving my health questions and concerns. My quality of life is so much better because I now have a true partner in my quest for better health. Seeing Candee has changed my health and her expertise and care has vastly improved my life. She is the best practitioner out there.

Very nice and caring gets to the root of your issues. Highly recommend. Candee listens to and…read moreruns full blood panel Mary M