Service was awful!!!! Had a young lady (white) putting back hangers while her two employees had a whole line wrapped around the store. Wouldn't give us a small discount for a pack of 6 soaps with 2 missing soaps open, was told they weren't able to do that even tho I go every week and THEY DO allow that, very disappointing and was waiting in line for a whole hour even though I took 5 minutes to get everything i needed while the manager was in the back was flirting with the one of the employees in the fitting room section. Very sad. Do better with your employees and managers. Very disgusting. read more

The customer service of the staff is a joke. The only thing the employees are concerned about is flirting with each other. Goodwill has a better selection of items than this store does, with better prices too. Loss prevention is almost nonexistent. Managers are always hiding in their offices, rather than helping employees at the check out. One employee manning the checkout vs 10 people trying to check out is ridiculous. read more

Very messy. Bad smell. Missing labels or wronge in general. Customer service is a zero. Very long lines while waiting in line employees joking around with very graphic distasteful subjects. Store manager right next to them not correcting the situation or helping. Most of all I felt unsafe. Never ever again will I step foot in any location after this visit and rest to be sure. I will be on my channel tonight with over a million subscribers expressing and showing my experience. read more

Burlington now looks like a thrift store. The layout has changed. It is always a mess, dirty and unorganized. it's now a poor department store shopping experience. I will not be returning. The Sarasota store is the same way. I'm not sure if it is poor management and/or staffing. No matter the value, it's not worth the trip. read more

Whoever is running the show should definitely be arrested or at the least fired. Not just store manager but supervisors as well. For letting grown adult workers flirt with (clearly) minors that also work there. I've seen on multiple occasions while shopping how some workers interact with each other. Holding on to each other. Long "passionate hugs" from an older man behind the registers to a very young looking female child working with him. And a supervisor that just stands there and eggs it on. Now I know Burlington is known for hiring 16 year olds and older, so management should be more on guard when it comes to the safety of the children who have chosen to work there. Including being able to insure the parents that their children will be 100% safe while being in the care of the supervisors in the store. Not to mention the vulgar conversations between supervisors and employees that my husband and I have heard throughout the store are ridiculous and distasteful. While shopping there a few days ago we finally came to a realization of how bad the store has become when we saw a worker grab onto another worker's head and put it in their crotch and just seeing that the other employees standing around laughing makes us think how in the world is this store still operating. This store is a joke. The employees are a joke. And management is a joke. Get it together or we will be contacting the Florida Department of Business and Professional Regulations. read more

This Burlington in Bradenton is truly gifting headquarters, from decor to large assortment of toys. Been a shopper for years and just gets better everytime I come in. read more

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Arrived at location at 8:05pm ( store supposed to be closing at 9pm) was DENIED permission to enter store. Reasoning..... " checkout line is to long and they close at 9:00" I'm sorry but isn't MY CHOICE, my right to determine if I want to wait In check out Line? Funny because we sat in our car and watched the line moving fairly quickly. Looks like the employees just WANT TO LEAVE and screw the customers..... Not cool- lost our business for sure. People work different hours, you're suppose to be open till 9:00 for people like me who work pat 5:00! read more

This store does not deserve any stars. Bought a shirt there. Kept my receipt returned it cause it didn't fit right. Remind you I had my receipt an they gave me 1/2 of what I paid with my receipt showing I paid more. Don't shop there the new mgr is just rude! And I should have just been rude back! But Emily with me! read more

It's not the most organized store in Bradenton, but let me tell you, I shop for my husband and my daughter and as far as my husband goes, he's a big boy. He needs 2x 3x shirts and size 42 pants and jeans, I literally can't find them at any other store in Bradenton and the variety is so vast that there's bound to be something that he'd like to wear and that's going to fit him right! So thankful for this. As for my girl, the baby section is full of new mom must haves and tons of cute discount outfits for every occasion. I'll probably be going back in today. read more

Let me start by saying this store is always dirty and never organized!! Went there last night to pick up some dress shirts for my husband ! He tried them on to see what sizes he needed! When he walked out of the dressing room a worker was asking us many questions about the shirts he tried on and why! She was trying to accuse us of stealing a shirt when I had them all in my arms putting them back for her! It was so upsetting!! Never will I come back to this store! read more

An employee told me the store is going out of business pretty soon. Hopefully they have everything marked down very cheap. There is hardly any stock in the store as it is and they already closed the tailor shop. Will be checking back soon for more close out deals. read more

This store looks more like a Goodwill store. The floors are VERY dirty, especially in the dressing rooms! My socks were no longer white after stepping on the carpet in the dressing rooms. Gross dirty is what Im saying. Very small men's section for clothes especially for small boys. Oh, did I say it was a dirty store? Well let me say it again, it was nasty! If you don't believe me then go see for yourself. As for me? Never again! read more