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    Burlington

    3.8 (4 reviews)
    Closed 9:00 am - 11:00 pm

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    Rocky Mountain Handbag Company - Layton Hill Mall Location

    Rocky Mountain Handbag Company

    1.0(1 review)
    0.6 mi
    $$

    My friend went in to return a bag that she had bought on July 14 on her birthday. She only had the…read morebag for 2 months before the actual bag ripped apart from the strap. We went in to exchange the purse. We talked to the owner and she was beyond rude to her. She keep saying well you put too much in your bag. My friend kept saying well I really only carry a few thing in it because I don't like carrying all that around. She also mentioned that it had been 2 and half months over and over. She went as far as lifting my friends new bag telling her see your bag is heavy. She only had her wallet and cell phone in it! She then said she could just glue it and sew it herself. After 10 minutes of this craziness and the owner was getting ruder by the minute. Talking about how much supposed weight that was in the bag. My friend said well really it has only been 2 months and it ripped apart. (Mind you this was a 50.00 bag) the owner then said very short with her AND A HALF. I then said "If your bags have a weight limit you should put a sign up so people can know." The owner went crazy on me. Yelling and told me to get out of her store! I did not say anything back to her and just left. Clearly this women has no clue on how to treat people let alone customers. So bag qualities are bad and the store will not back them up. Don't dare work with the owner because she will freak out at you like a 14 year old girl not getting her way.

    From the owner: The Rocky Mountain Handbag Company carries a variety handbags, wallets and accessories for every…read moreday women

    David's Bridal

    David's Bridal

    3.2(38 reviews)
    0.4 mi
    $$$

    Surprisingly great customer service! Shopping alone when…read moreyou're disabled is always intimidating and scary. Especially if it's for formal wear. It was easy to book an appointment online. I arrived a little early and they were able to help me right away. The representative was simply amazing. Very thoughtful, did a great job listening to what I was looking for and helped me find what they had available in store. Unfortunately mine is a surprise event and we didn't have time to order in, but she let me know that was an option. Besides not having a huge selection in my plus size, it was a surprisingly positive experience. My only complaint is the dressing room had no bench, and so wasn't quite as accessible as I would have liked. But the assistance from the sales person definitely made up for that.

    We had an amazing experience Saturday picking out my sisters wedding dress! There were a lot of…read morebrides checking in, but they were super organized and ready for everyone. Casey was our stylist and she also had another bride. She was so great at balancing both families and making us all feel special and included while maintaining social distancing to keep us all safe. The sales manager Jocelyn was there offering suggestions and helping while Casey was attending the other bride. We loved them both. They were so helpful! We didn't feel rushed or pressured to purchase and felt like Casey really listened to my sisters vision and came through with the most perfect dress!! I cannot wait to see it in her size Thank you so much for taking care of Beth! and ps the store was sooo clean and beautiful!!!

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    David's Bridal
    David's Bridal - Favorite dress!! They have a wonderful selection!

    Favorite dress!! They have a wonderful selection!

    David's Bridal

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    Burlington - deptstores - Updated May 2026

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