Tucked inside of Opry Mills, this Old Navy, even though it is labeled as an outlet, is your…read morestandard Old Navy location featuring the same products, layouts and service with just a few more sale racks than normal. Anytime I am at Opry Mills, I always make time to swing by and wander through Old Navy. I have come to love their athleisure, socks and boxers. On my recent trip in I scooped up a few pair of socks and a pair of athletic joggers. The socks were on a buy one/get one sale, but the joggers were standard price, but still worth it. The store is clean, but can get quite disheveled on occasion, but honestly that is most Old Navy locations, and then you add in the Opry Mills crowds. Service is hit and miss here, especially while on the sales floor, but the cashiers are always friendly and hustling to get folks through the line. Overall, solid Old Navy location!

Great steals sums up my experience at this Old Navy location. With this location being an outlet,…read moreyou're guaranteed to find some type of great sale. At the time when I visited, there were a vast number of 50% off sales going on- and who can complain about half off. I will say, there were not as many sales as I had expected to find. The store was, of course, filled with great sales but among the great sales were a multitude of regular priced items. With it being a busy location and a weekend, it was rather busy. It took a good thirty minutes to get through the check out and back out the doors. The line started at the back wall of the store. The store was also a MESS in the back- especially with the clearance. Clothes were thrown astray throughout the floors and it was evident that some serious attention was needed. The staff was trying everything in their power to keep the chaos under control. There was one person manning the dressing rooms, another restocking and greeting in the front, and the rest of the staff was manned at the cash registers. It seemed that more staff may have fixed the issue. I deemed the sales worthy of a long wait in line. With the several items I had managed to find, it was going to be worth the wait to purchase. Perhaps if the line was not so painfully long and the store was better kept, it would be difficult to find many complaints.

horrible ,service, so rude ,never never give them business again i needed to do a return had all my…read morestuff together tags still on clothes had bag it was shipped in, had qr code to start return , no help at all not friendly, i just left , unacceptable to treat customers this way should not even be a 1 star

Good prices but really weird it's not open until 10am. Should open earlier! This is prime time for…read moremoms to run on errands and I will take my business to old navy across the street because they are open and inexpensive too. And everyone work works at Carters is so nice and there are great sales and very cute clothes

Been coming to this location for my boots for several years. Fair prices and very friendly and…read morehelpful employees. I came in this morning looking for a product to help preserve and protect my new leather work boots that I purchased from them the day before. Tony was very helpful finding me exactly what I was looking for and I was in and out in minutes. This Boot Barn is the best place to get nice new boots that last.

Understaffed and unhelpful. My normal contact Jaden was not in today and only saw three people…read moreworking and two were in registers, one was wandering around not paying attention to customers. Really disappointed to see this during the Christmas shopping season.

If you are a person of color, you'll likely be made to feel uncomfortable by the employees. This…read moreseems to have been going on for years. I am not sure why/how something has been done about it. But that does speak to how the company is in favor of the poor treatment that their staff gives "certain" patrons.

I am such a fan of boutique shopping and I absolutely love, love, love Gus Meyer. The wardrobe is…read morevery trendy, chic, stylish and quite unique. The bonus is the friendliness of the staff. On an early morning walk to a nearby coffee shop (you know, the one with a mermaid), there was a most fabulous outfit in the window so I made it a point to check on it during opening hours. Imagine my boyfriend and I walking into this beautiful store decked out in our gym attire, amidst all the finely dressed clientele of Green Hills. We were greeted by Mrs. Wanda with bountiful smiles (hoping she) passed on judgment. I was fitted with many items with ease, patience and uber compliments and walked away with not just one but three outfits (thank you boyfriend ). I felt like a Pretty Women moment happened upon me! Thank you to Mrs. Wanda for your kindness and assistance in enhancing my wardrobe. It was a lovely experience! The store is very comforting and offers so many styles (ball gowns too!). Parking available in front, albeit limited right now due to neighboring construction. Now my dilemma...how to get a Gus Mayer to Colorado.....

One of our first stops at Tanger Outlets was to Banana Republic, where we scored a few great deals…read moreon some shorts and summer button-ups for our upcoming vacation! Banana Republic is situated fairly close to the middle of the outlets, so parking here and using it as a starting point made it easy to navigate our way around all the outlets. The store is well laid out, well stocked, clean and free of clutter. All the shelves were kept organized and staged well. The staff was welcoming and helpful throughout our visit, while being friendly during checkout. Overall, I scooped up a few great finds at stellar prices, so will certainly be back!

Great store with good variety and nice quality. Missed that they moved out of our main mall, but…read moreenjoyed a visit at the outlets. Great sales going on now after the new year.

I want to commend the staff at this store. They were absolutely fantastic today. Heidi, Patrick and…read moreespecially Chuck were all very kind and knowledgeable. Chuck went out of his way to pass along some knowledge to me regarding which rods, reels, and line would be best. Their selections were really good and plenty of items were on sale!

Sales reps were fab Selection was fab…read moreValue is always fab Everything, really everything including the above mentioned items were simply fabulous

Mountain High Outfitters is a wonderful establishment. The staff is knowledgeable and friendly…read more Tommy is especially helpful, he helped me pick out the perfect climbing shoes. I cannot wait to try 'em out. Also, they have super cute women's apparel. It's a great place to go for my hiking trips and my leisure trips. They sell everything MSRP so they have the best prices/price matched in the area. If they don't have the size or color you need, they will get it from another one of their stores and it just takes a couple days. Love Love Love this store, definitely will be a repeat customer.

One of the worst customer experiences I had all day at outdoor mall. When I walked in I noticed…read morethree employees behind the counter, it felt as though I was bothering them by walking in. There was no greeting, no how can we help you, no what are your looking for today, absolutely nothing. I walked to the back of the store where clearance was which happens to take right by the registers and still nothing. Took my business right out of the store.

Out of all the stores we visited at Tanger Outlets, Gap was the most disappointing from an all…read morearound experience. The store is well laid out, bright, clean and well stocked with a decent selection of all of your gap favorites...and that is where the good stops. Staff was present, but did not interact, welcome or assist anyone in the store. They were behind the register talking to each other while they had a store full of folks. The one associate on the floor was folding clothes, but had his cart and ladder blocking a main aisle, and got a tad snappy when multiple people said excuse me and one guest moved the ladder as it was very clearly in the way. Additionally, the store seemed a mess with lots of shelves and racks needing attention. We browsed and scoped a few pieces, but the experience was under and overwhelming at the same time. Gap is an outlet staple, so to see this one starting off at Tanger like this is not the best of signs. Hopefully they can get it together a bit, especially before the holidays roll in.