From start to finish over a few different days, Dave was so wonderful to work with, purchasing my…read morevery first LV bag. Thankfully I was gifted to pick out a bag and have the "experience" and it was something I will never forget. I spent a lot of time trying on all the bags, seeing the sizing and how it looks with my stature, measuring up all the details. I didn't realize how important using an arm strap was to me until I didn't have it on some of the bags I tried on. I'm also a big crossbody girlie. I'm OBSESSED with my final decision for the Coussin PM with silver hardware. I purchased it over the weekend and had it shipped to the store and scheduled a pick up appointment for a few days later/during the week when I had more time. I spent the next few days in anticipation for my appointment, and Dave kept me updated via text message. He really made this experience feel so special for me, I'm so grateful. During my appointment, Dave spent even more time with my husband and I, as we heard all about the LV brand, the specific purse I chose and the designer behind it, how to care for it, about the free conditioning to the bag if needed, the special straps that are not sold separately but I can purchase if something happens to mine. There is so much to know and learn and we had a fantastic time! He mentioned another client just brought this bag in that they have had for years and still looks absolutely perfect. Photos do not do it justice but I will include some and definitely show her off! THANK YOU DAVE! I also want to make it very clear how helpful everyone was, you could really tell that everyone was a team-and it was super refreshing to see. Highly recommend!

I'm no stranger to the LV brand, but this was my first visit to the Nashville location. They carry…read morethe same great stuff as other standalone LV stores, so to me the grading here is on the customer service/experience. We had a return item, so I guess that's a strike against me, but I just didn't get the same love-and-care that I'm used to when shopping at LV. Maybe I caught them on a bad day?

I always have a fantastic experience when I go to Champs. The Store Manager (Rambo) always has a…read moresmile on his face, and the Managers T.J and Dee are always laughing. The rest of the staff also have great attitudes. They definitely deserve a raise for their great customer service and positive energy. I only shop here for my sneakers. This will always be my Number 1 place to go. Thank you all!!

Terrible return interaction. They placed order in their store for a specific size to be delivered…read moreto my home and responded if any issues just bring it here. I asked if I would have to deal with shipping it back. They said no just bring it here. Now a guy (TJ) working Monday May 20 @ 10:45 am tells me they can only give me 1/2 price bc it's on sale, SO I say ok let me buy one. Ohh you have to buy 2. THAT MEANS ITS NOT ON SALE TJ. Damn I HAVE 1. I have all paperwork from delivery including Champs tracking details. This guy has no clue about taking care of customers. He offers 1/2 price when I would have gladly taken store credit or my charge back to my card. Very poor service and will not make it long competing with others. DONT WASTE YOUR TIME GOING THERE. Not just on returns but on professionalism. Certainly don't let your kids learn job skills from TJ. STORE MANAGER you need help! And yes a 30 minutes call to customer service got it resolved. But why waste 30 minutes for bS

I am a somewhat new lulu customer, and I am OBSESSED! All their stuff is nothing but high quality…read moreathleisure, and lasts forever! I just decided that I needed to stop in the make some purchases for summer with my gift card. The staff were super friendly, and helped me find things in my size if it was not out on the racks. Their selection was great and they had trendy colors for each season. I would also like to say that they are not pushy and I did not feel the neeed to buy anything I didn't absolutely love. I ended up purchasing the ebb to street tank top, swiftly tech shirt in gray, and blue Hotty hot 2.5 shorts. The value of all of these were amazing! I was say if you are in between sizes in the shirts size down, but in the shorts size up!

I've been a loyal Lululemon customer and Sweat Collective member for nearly 20 years, but my…read moreexperience at the Green Hills store has me reconsidering that loyalty. I came in to return two clearly defective items for store credit bc I already purchased the replacements (as seen in my lululemon app). Instead of helpful service, I was told by the manager Collin--repeatedly--that "it's policy" to only do even exchanges, with no explanation. When I tried to express my concerns, he accused me of "having an attitude." Another manager, Brantley/Berkley, then approached in an intimidating manner that made me feel uncomfortable and singled out. He stood watching over me with his arms crossed just to try and intimidate me -- just for returning items that don't live up to their quality! After finally giving me replacements, Collin cut the tags off the new items in front of me, again claiming it was "policy." I've shopped at Lululemon for two decades and have never seen this. When I asked to keep my original tag (as proof of purchase, which I paid for), he refused. I have video of the interaction, and the entire experience felt disrespectful and punitive. Lululemon, this is unacceptable for a company that value ls community, inclusive and basic customer service. Customers deserve transparency and basic respect--neither of which I received today.

Tory Burch Greenhills Mall is great! The staff is super friendly and helpful. We stopped in for…read moresome post Christmas gifts and after some looking around found what we were looking for. Erica on the sales team was super helpful! I recommend stopping in to see them if you're in the area!

I have been on the hunt for leopard Millers for 2 years. Like a fool, I refused to pay retail and…read moreof course, Tory decided not to make the color anymore. When the semi annual sale popped up, I had an alert on my phone to wake me the second the sale hit the web. Sure enough, leopard Millers were sold out in my size BUT there was 1 pair available in Nashville. I am in Atlanta-hold your breath... I paced until the store opened at 10am and when I called Lindsey answered the phone. I could barely blurt out my stuttering shoe demand when she so sweetly said, "I hope I have them for you, let me look." I was on hold for barely a minute, which felt like an hour in shoe land when Lindsey came back to the phone. "You may be the only person I can say this to today" she said "I have your shoes in stock!" Lindsey, if you're reading this, I apologize for screaming in your ear. Not only did she have the last pair on the entire East coast but they were on sale and she told me they'd ship for free! At this point I was literally clapping while driving down the road! Clapping, smiling and doing a little shoe dance! For those obsessed with shoes, this reaction is normal. For those that don't understand what I am talking about please go buy some Tory's! Shipping was free. The store had my shoes and they were on sale. I am still smiling just thinking about it! Lindsey was so nice and patient as I screamed out my credit card number. She even followed up a few days later via text to tell me she hopes I enjoy the shoes when they arrive. Thank you, Lindsey for making my Miller dreams come true!

Excited to have an Alo store in Nashville! Great quality clothing and great customer service. No…read moreyoga studio here, but hopefully in the future they will have one.

If i could give zero stars i would. Everytime i have been in this store the employees are so rude…read more They never ask if you need help and they will literally just walk away when you walk by. I thought it could be because of the day so I can back another day and they were just as rude. It really puts you off from buying the product if that is the way they act.

Great selections, great prices and great staff! Always get exceptional service when I go.read more

I am a long standing express customer with a express credit card (A-List). I came this location to…read morereturn an item. Before I could take the item out the bag the girl behind the counter says we don't accept returns. She was very dismissive and unhelpful. This the first time I have ever heard that. So contacted corporate and they took care of my return.