Call Marla and make an appointment now! I've been working with her for years and she's great. The…read moreclothes are beautiful and plentiful. While it may seem like you're spending a lot at one time, it's worth it. I've selected key pieces that I continue to wear for years. I used to spend the same amount over time with a wardrobe that I didn't really like. Now I've collected good quality jackets, dresses, and blouses that I wear over and over, year after year. I also get my standard black pants there, which really fit right. A wonderful shopping experience.

Terrible experience. I specifically told the sales girl my exact size, that I did not want long…read moresleeves and gave them a precise budget. They proceeded to bring me gowns in the $700-$2,500 range, with sleeves and tried to squish me into dresses 2 sizes too small. It turns out that they never had anything in my size. The price point is very high considering that this building is very beat up from the outside and the inside is not much better. I was wearing sweats and sneakers and the staff gave me the once over from head to toe. It felt like the scene in Pretty Woman where Julia Roberts is pre-judged from her appearance. They take your information, go into the back and select styles for you. Their selection was very matronly. I could not get out of there fast enough.

Omg this place is selling all fake designer labels (LV, GG...) prob fr direct fr china. Packed with…read morefake designers. Looks like a consignment shop.

I found this store by exedent. Since then, it is my favorite modern, classy, stylish one of a kind…read moreshop. I bought there many beautiful clothes, bags and shoes. Keep coming back, bringing my friends there. Everyone is happy with there wonderful service and great variety of clothes, shoes, bags and outerwear. Great service, quality, designs and prices. Highly recommend to all who want to be beautiful and unique 10+++++++

I've been to two but both were when I was living in Cali. First time at this location and I scored…read morea Comme De Garcons variety jacket for 40$ bucks

New 2nd street opened in the NE! 2nd Street is a franchise from Japan-- and Japan is known against…read morecounterfeits so items here are authenticated (has the proof of authentication). Prices as low as $5 to higher for designer items. Men and women clothing, shoes, and bags available. Don't believe I saw anything for children nor maternity. Staff here gets 15% discount. First time email subscribers also get one time 15%. There are changing rooms to try on clothes. No bathroom in store.

I used to love this place, but the workers were sooo rude. I was really disgusted with them that I…read morereturned my entire purchase (over $100 ) and never looked back. I hate that their policy makes you sign the back of your credit card. For the record mine says "see id" and no they never asked for my ID so anyone could have signed and used my credit card. I explained this to them and no they still never asked to see my ID. Instead they were just rude and to be honest very stupid. The policy makes no sense at all. I will never shop here again.

The cheapest hoochie momma clothing. I used to hit this place up before heading to the skating…read morerink (think 7th grade).

Here's what BS has right: the store is bright, clean and well merchandised. The inventory is…read moreupdated, alterations can be made on premises, salespeople are helpful and not pushy. Here's what BS has wrong: management and customer service. And these are big when the price tags are equivalent to high end department stores where you can also find the same amenities. BS also has an extreme ALL SALES FINAL return policy. Much like other reviewers, I had a dress special ordered for my son's wedding. I had three fitting appointments. At each store visit, my salesperson, Rocky, styled me with sportswear for the wedding weekend and beyond. By my last appointment, I had spent almost triple the price of my MOG gown, but I was pleased to have supported a female-owned small business, and I told the owner, Sara, exactly that. . When I left the store my MOG gown fit perfectly. Rocky and Sara packed it for me, and I was assured they had sold lots of dresses by this manufacturer, and the dress would travel well. That was not the case. Getting dressed for the wedding I discovered the length of the gown had "grown" approximately three inches. I walked my son down the aisle with the skirt portion hiked up under my armpits. As the day progressed, so did the length. Instead of the flowy, sequin top I dreamed of, rolls of fabric are apparent in every picture, as I hiked the skirt higher. I made a follow-up appointment at BS. No one argued that the dress had "grown." Sara immediately told me she wasn't giving me a refund. I asked her to contact the manufacturer on my behalf. She refused, arguing that the material was not defective and insinuating I had worn different shoes or undergarments. Rocky was sympathetic. The seamstress made no comment on the material but pinned the skirt to be re-hemmed. Of course this wasn't BS's fault. Nor can they give me a redo on my son's wedding. But a little compassion and customer appreciation would've gone a long way. Yesterday, I picked the dress up for the last time. Sara saw me but said nothing. I left, then decided to come back in and talk to her, which I did quietly, in the back of the store, away from other employees and customers. I wanted to give her the chance to do the right thing - something, anything to keep me as a customer. I said I wouldn't be returning. Her response was a blasé "okay." When I asked her if she knew why, her comments were shockingly accusatory, and she asked me to leave the store and not return. The entire exchange happened in less than a minute. Management's unwillingness to take any responsibility and heartless lack of empathy prompted me to write my first YELP review. Buyer beware.

I went to Berta Sawyer for a dress for a special occasion, the sales person was great and I walked…read moreout with a beautiful beaded dress. However, some of the beads fell off when I tried it on at home 2 days before the event. When I returned to the store, I was told all sales were final. The seamstress was very kind and offered to fix it, but I didn't trust the dress would hold up. What really shocked me was how I was treated. A staff member (or owner?) accused me of lying about and when I bought it, insisting it must be old and that I'd already worn it. Thinking of replacing the dress, I tried on a few other dresses, and was told there was "no way" I could be the smaller size I mentioned, even though the larger dresses were all way too big on me. Overall, the service was unprofessional and unnecessarily rude. I left feeling disappointed and disrespected--definitely not the experience you'd expect when buying something special. There were some nice/kind staff people but not enough to make up for the rudeness and being accused of lying. updated based on BS's comments: the dress was in fact not fixed to perfection and I ended up sewing a column of beads on the dress after it was fixed. But moreso, in my opinion, Berta Sawyer's response validates my initial review and how they treat customers.

This location has been around for years and just had an exterior updating. Looks good. I'm so very…read morehappy the store is still available. The prices are good for the value of items. There's a Starbucks & Mac within this location. The size is typical department store size which is great. It's organized & clean. Employees are helpful and friendly. I typically always find what I'm looking for. Plus they have online pickup service.

Macys is Macy's. One of the few larger chains that have stayed open through the years. The items…read moreare always quality, and the pricing, while higher than your Target or Walmart, is always pretty top-notch. I can keep their clothing pieces for years. Service at shoe, intimates, and clothing departments always seems disinterested, but the fragrance and jewelry departments (maybe they work on commission) are almost always friend and helpful. This is my go-to for a last-minute, fancy night out clothing choice or good footwear or shapewear. Parking is always available and this location is conveniently located in the Roosevelt Mall close to other stores and food choices.

Bad store. never open on time but on website it says 11-7. I try to come and always call before but…read moreusually i get no answer or just straight to voicemail. Store clothing look nice not pricey. just need more work on opening the store.

I needed to get some outfits stitched....and whenever I went to this place, despite their listed…read morebusiness hours, it would always be closed! Finally, fourth time, when I did go, I was highly disappointed with their lack of customer service! When I went in, I waited for 10 min before anyone attended to me. The female person was with a couple assisting them with some sales and I was patiently waiting, after 10min, another male (probably her husband) who had been right there, asked me what I was there for, I told him I needed some things stitched and he asked me to wait. I said ok. Well after that another 15min went by and that couple was still there.... just looking at different outfits!!! The female could have attended to me instead of keeping me waiting for no reason! I had my husband and two year old child waiting for me in the car! I did not have hours to wait like this! Finally I just left and they did not say a word! So if you are prepared to wait long time and take your chance good luck! I found a better place!