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    Burlington

    2.1 (8 reviews)
    Open 9:00 am - 11:00 pm

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    One cashier for the whole store ,would not be back here, save my time and go to another store

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    4 months ago

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    Customer Service

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    11 months ago

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    4 years ago

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    3 years ago

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    8 years ago

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    8 years ago

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    Forman Mills - Men's Boxers

    Forman Mills

    3.0(4 reviews)
    0.5 mi

    I want to be fair and start with the one positive: Foreman Mills has a great selection of clothing…read moreand very good prices. If you're looking for affordable items and a variety of styles, you'll likely find something you like. Unfortunately, the customer service completely ruins the shopping experience. Many of the employees barely speak to customers. There's no greeting when you walk in, no one asking if you need assistance, and very little effort to provide even basic customer service. It's disappointing because good service goes a long way. What's even more frustrating is that some of the staff suddenly become very courteous, friendly, and professional when upper management is present. They're engaging, helpful, and attentive when the "big wigs" are around. However, the moment leadership leaves, the atmosphere changes completely. Employees gather near the registers talking among themselves while customers are left standing in long lines with the slowest cashier handling everything alone. I personally experienced this during a return. A manager initially said she would assist me, but then claimed she couldn't complete the transaction because she didn't have a till for a debit card exchange. I ended up waiting 15-20 minutes, while she continued assisting other customers. The interaction was rude, unprofessional, and very unpleasant. It's discouraging when you come to spend your money at a business and can't receive even basic customer service, let alone professionalism in the workplace. Again, the clothing selection and value are good, but the lack of professionalism and poor customer service from staff make the experience frustrating and disappointing. Employees chose to apply and work here, so representing the company with a little respect and professionalism should be the standard.

    I parked on one end but the door was locked so I had to walk to the other side. This was my first…read moretime. I was passing through the area and decided to check them out. I was greeted when I walked in. Multiple workers spoke while I browsed the store so great customer service. They had a lot of reasonably priced items throughout the store and so many selections to choose from. From clothes and shoes to home decor and household items. There was something in here for everyone, even your pets. The only reason why I'm not giving it 5 stars is because the lady checking me out was on a personal call ordering dinner and wasnt attentive. She asked me for my phone number at least 3xs before she finally paid attention to me. If you're dealing with customers, your personal calls should be on personal time. I shouldn't have been delayed service and had to stand there for a few extra minutes at no fault of my own.

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    Forman Mills - Outside Front

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    Chucky

    Family Dollar - New Family Dollar on West 10th Street.

    Family Dollar

    3.0(3 reviews)
    1.3 mi

    I stopped in here while in the area to grab some cleaning products. The store was large and the…read moreaisles were free of clutter. I found only one of the items I needed but they have tons of things and for a low price. I love coming to dollar stores for items that are name brand and low price.

    This is one of the newest Family Dollars on the Westside on 10th Street. It was a mess when they…read morefirst opened trying to get settled in as you would expect. As the weeks have progressed it has become clutter free in most isles. Stocking, of course, must go on but they are not filling all the isles up at one time. The isles feel narrower in the front of the store with wider isles in the back of the store. They carry everything from makeup, paper products, a decent amount of canned groceries, some fridge items, beverages, hair products, clothing, cleaning supplies to storage containers. Not all are outstanding quality but that is reflected in the price. I buy many of my storage containers here when their in stock. They sell out fast especially since everyone seems to be cleaning and re-organizing with Covid-19. If you're looking for bleach they had an abundance on the shelves. This is a great place to buy cheap party supplies, candies for gift bags, beverages and paper products. The associate that I asked a question of was very friendly and walked me to the area I should have been at. Unfortunately they were sold out of the storage containers I wanted to purchase. The cashier was super friendly as well and took my cart full of items in strive. All Family Dollar's seem to be the same except how clean and uncluttered they are. This store appears to be on the right track. Stop in and check out this recently opened store if your in the area.

    Burlington - deptstores - Updated May 2026

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