this store is just AWFUL! i came here with my two young granddaughters on vacation and one of your employees was giggling and laughing at me the entire time. when i asked for assistence finding a book for marissa she just rolled her eyes and said i was "slower". this is very disrespectful to me and i am very dissatisfied with this service. this maggiy girl needs to be fired and is against god. disapointing read more

Fantastic store and staff. Love the Vision Center, love the pharmacy and Woodforest Bank...Sheltie the manager is great!

I went here today to buy Fresh Pet dog food, I always buy 2 kinds, and Of course, they only had 1 kind. I went to check out, and the lady at the checkout didn't speak any English. I had 3, 6 pound rolls, and I put one on the counter and told the lady that I had 2 more. I told her 3 times, and finally a guy came over to her, and told her what I was saying.I had a coupon for $17.50 off of a roll, which is what it costs,. The coupon was sent to me by the manufacturer. It wouldn't scan, so they told me I couldn't use it. This dump deserves 0 stars, and I won't be going here anymore. read more

Yesterday Left bag items returned 3 hrs later Without my receipt Went home found my receipt w/ receipt of purchased items.Asked manager to go view camera The African American lady stated they viewed me leaving the store w/ bag I stated I did not have all my bags. Today I returned , An realized the customer Service lady Did not give me the same receipt back that I gave her She gave me someone else receipt Items I did not buy. If they viewed the camera they would have saw that, asked Walmart to view the camera from the beginning of counter transaction.Not me leaving the store.I asked for security He stated come back tomorrow@7.Assets Protection is always on site I don't gets results I will be escalation to corp office An w/ never go to this Walmart on 46th Lafayette road Indpls In Its richest unprofessional Looks like they not trying to reimburse my items I suspect my items was still in the back When the next customer came along they took my items.They line so long they rush customers thru not paying attention When just return for their items They no longer there read more

This store is always is always a disaster. Not very clean and the most unfriendly staff. If help is needed they act like your a bother. I recently ordered on line for a pick up and staff was not friendly and all the bag handles were broke. The bags were over stuffed. My eggs were broke and my bread was flatter than pancakes. This Walmart has really dropped the ball. read more

Don't shop here or order for pick up. They trick you into thinking they have the items you ordered only to substitute it for something else because they never had it. The store, especially the bathrooms, is FILTHY!!!!! Save yourself the trouble and your time and have it shipped or go to another store. read more

I use this location for grocery pick up and really like it! The employees are always kind and prompt when I check-in. There are arrows that lead you to where the pick up location is. As you turn in it is to the left of the building. There are 6 spots. You choose and then check in and let them know which spot you've chosen and your car make and color. Definitely recommend for a nice pick up location! read more

The online experience is the reason for this rating. Walmart canceled my order 3 times for unusual activity. I've spent so much money with Walmart this year and I can't believe this is happening. It's a major inconvenience and I need to find somewhere else. read more

They are a mess took my food stamps I have been doing them for years and they fucked up on me with the delivery and said they were going to refund my stamps and I could reorder and have pickup...problems with this is absolutely not acceptable I will be assisting a person with a very good law firm and will continue to acknowledge their non interest in customer service and delivery process I recorded every single word and person that was in my direct discussion...problems are about to begin I have a voice and gonna use it got receipts on there negligence read more

I just wanted to update my review in saying that recently I have been very disappointed with this store. It's a very busy store and they do not seem to have enough staff to run it whether it be just keeping it stocked or having enough staff at the customer service. On my most recent visit I had an item ready for pick up, which I always do the mobile check in to let the store know that I'm on my way, I did that about 15 minutes before arriving to the store. I shopped and got the things I needed and then headed to the pick up center in which I waited along with three other customers over 10 minutes just for a representative to come to the pick up station. I understand that stores are busy with the holidays but they need to provide the appropriate staff to meet the stores needs. To me that shows just how good the management is by keeping up with the trends of their store and making the appropriate adjustments. The only reason I continue to go to this location is due to its close proximity to my home otherwise I definitely would avoid this Walmart read more

If I could give a ZERO, I would. This is the worst store on the west side of Indy. The shelves were empty at 5:30 in the evening, there is no one available to help and ask questions, the cashier seemed to have an attitude (then go home) and the store as a whole is in disarray. I go to Walmart because of the pricing and I know the lay out, but I won't be going back to this one. This is pitiful. Why can't we take care of things in our neighborhoods and when things are not taken care ofk, why do we allow it? read more

See all

This is just not a wonderful place. I used to be a Walmart acolyte, but their seeming complete and utter disregard for any sense of customer service changed my mind, long ago. Never have I been to a store with so many unoccupied employees. I might be ok with that, except for the fact that every register has ten people in line, at a minimum. I suppose our blatant consumerism is to blame. After all, we know what to expect when we visit this store, yet we return time and again. My advice: avoid this store unless you absolutely CAN NOT; then, go to Target. read more

Went to the Pharmacy at the super Walmart on 4545 Lafayette Rd., Indianapolis, IN, this evening, just coming from having dental surgery and needed to take medicine that evening but as I got there they had just closed the drop off, didn't know what to do but the pharmacy team was so kind and made an exception to help me get the needed medicine. I want to thank Dr. Joe, Jordan & Yuan for helping me with my prescription when they had already close for the evening, Yet they took and fill my prescription just so I can follow my doctors orders. Excellent customer service especially Dr. Joe-Thank you so much!!! Excellent pharmacy team! Highly recommended!!! read more

This place is dirty, never stocked, employees are extremely rude (if you can find one). They Never answer their phones. Once you walk in here you're no longer a human being. They treat you like absolute garbage. read more

This store is often out of control, overcrowded, long lines, rude customers and cashiers but it is what it is. I shop here often because it's close to home, I know where and what brands they carry and prices are affordable. The parking lot often resembles a demolition derby with both cars and shoppers so be prepared and cautious. Shopping early in the morning or late at night is often much easier on your nerves. I try to keep a list to stay focused and on track to shorten time in the store unless my patience is at maximum. read more

We went to Walmart yesterday for gallons of diet tea. We go to the self-checkout since that line was shorter. Yesterday was the day for people deciding to cut to the front of the line! There was a guy in front of me, then me (and then about 10-12 others). A man and his son casually walked right in front to go next. The guys in front of me explained that there was a line and he was to go to the end of the line and wait like everyone else. He and his little boy apologized and did just that. When I was next in line, a guy cut in front of me. I told him that the line was behind me. He told me that if I wanted to wait in a line, I was a dumb ass but he was not. I told him I was taught to wait my turn when I was in kindergarten and it is rude to everyone else in line when you don't. I'm sure there were people thinking I was a 'Karen'. One Walmart employee giggled about my kindergarten remark but walked away when I asked her to say something to him. I had a guy in line say that he wouldn't have had the nerve to say something to 'that' guy. I asked why and he said 'well look at him!'. Not sure if he meant because he was big, muscular, black, or male but none of them gave him the right to be rude to me and everyone else who had been patiently waiting their turn. That Walmart employee did apparently get an older female employee who just stood between me and the man. Did she tell him to go to the back of the line? Oh hell no. I bet she would have me. Nothing to fear from me, right? Walmart, train your employees how to stand up to rude, arrogant customers!! Don't leave it up to the 60 year old women to do their job!! And yes, it was THEIR job to make sure people behaved with common decency when in THEIR self checkout lines!! Or hey, hire more cashiers where there can be NO question where the line is!! read more

Not shabby for a Walmart. I grew up in a Walmart-centric rural town, but now days I find myself going there only a handful of times/year. A Christmas gift card was just the extra nudge I needed to purchase some new plastic storage drawers. This WalMart is like most others - I would say that on The Walmart scale it falls in the middle - ya know, you have your yikes-lets-make-this-a-super-fast-visit Walmarts at one end and on the other the hmm..maybe Walmart isn't so bad after all locations. The produce section was pretty enough and I didn't have a difficult time finding what I needed. Overall, thumbs up for getting the job done. read more

I literally couldn't find help at all and when I did run into a person for help they would walk right past me. This place sucks

So I place an order for pickup at 11:30am and they say it'll be ready by 8pm. I get a notification at 7:30pm saying it's out of stock. Thank you for taking that long to attempt to fill my order to when it's out of stock. I couldn't purchased it at a different location by now. Pathetic. It doesn't take that long to get 1 item. This is the first time I've purchased something from Walmart in at least 10 years. Instant regret. read more

This Walmart is always super busy anytime I go. I usually can find everything okay though but by the time you get to the line you know you'll be waiting for a while. read more

I usually go to this store only if I have too. However this afternoon I went. I could not find something I needed. I ran across a store team manager, Kendra and she was fantastic. Instead, of pointing her way, she walked half the store with me. When her search device said the store was out, she went to look to make sure. She gave great service and she was extremely friendly. I look forward to running into her again. read more

It's my go to store when I'm traveling I stop in for all my travel needs I always find good clearance deals on cloths. This store was clean and I was in n out using the self checkout. Also a nice big parking lot so I could stretch my legs. read more

I'm at walmart weekly and spend an average of $130. Well I was just there got my groceries and 2 cases of the 60 count eggs the BIG sign said $4.75... so when they rung up it said $6.21 and I called the lady over because i was in the big self checkout she goes up to the service desk all I could see was her laughing and talking she comes back and said management said you can only get one I say, u need to go get management 2 of them come over, one girl I knew cause I have talked to her before anyway they say I can only get one cause no sign is up there I say u need to go look the sign says 60 count eggs $4.75 they still say u can only get one I say all the money I spend and they are not honoring a sign...I say you can have all these groceries they were only $110. But heck yes it matters to me and yes I was hot read more

Just your normal Walmart. Store is not that stocked guess I due to COVID but it really had issues before hand. Parking is a parking lot and they usually have IMPD for security. read more

Wish I could give negative stars. Because going in to the store is a nightmare (no cashiers, forced to use self check out and for a senior with health issues, difficulty lifting, etc), have been using the pickup service that Walmart offers. Just as bad as going in. From being charged for items that are missing from sacks to delays in pickup times, etc., It's becoming an every visit occurrence. Today's order is a perfect example. Pickup scheduled for 10-11 time slot. Once again got email that my order has been delayed. It is now 11:30 and no communication as to status of my order. This is my last order or shopping at Walmart. Walmart, if you offer a service provide that service!!!!! read more

Don't like coming to this Walmart but it's the closest one. Can never find an employee for help. Always have to do the self check out due to no registers ever open. I have a baby in the cart so I HATE doing self checkout and holding baby at the same time. Staff seems like they hate their jobs. They wouldn't help me find a price on an item and ended up saying they couldn't sell the item because they didn't know the price- but they did nothing to find the price. read more

The employees are nice. The customers are unbearable. My best friend considers this store to be hell on Earth and I am inclined to agree. There is not one minute during this store's hours that the whole place doesn't resemble the body density of where's waldo. You are guaranteed to encounter several screaming kids at any hour (but this walmart is not open particularly late) as well as mothers saying something hateful to their children (not necessarily paired) and at any time, half the people seem to have forgotten how to find items and place them in shopping carts; choosing instead to stand in the middle of aisles like a roadblock and turn in circles, staring blankly *OR* simply freeze in place like grotesque wax statues, also preventing others from passing. The store has an enormous inventory, but sometimes the system of organization is unfathomable and you are much more likely to not find what you need here as opposed to other walmarts--- it seems to have more quantity than variety, I guess. Examples of items I was told were not in store: fresh basil, emergency blankets. The produce has gotten a little better, but still sucks both in quality and range of items. Almost any other store would yank some of these wilting plants off the shelf before walmart does. There has not been a single time that I've visited this store that I wasn't dying to leave by the time I was at the checkout, nor has there been a time that they had everything I came to find. Notice that all the reviews are one star? lol read more

I dont know why I keep giving this poor excuse of a store chance after chance! If you value your time, your sanity and your money, DO NOT SHOP AT THIS PLACE! I stopped ordering grocery delivery due to the lack of care with my items, the store never had the order ready for the delivery person, so I decided to go to the store in person, GHETTO as hell, no organization, no social distance, very few wearing a mask! Employees are no help what so ever! I was charged for TWO cases of mountain dew and I have been on the phone for an hour, trying to get through one of the ignorant employees, but the small minded simple people keep hanging up on me! While writing this review, I have been hung up on FOUR TIMES! WALMART SUCKS, THE EMPLOYEES ARE TRASH AND I HOPE THEY GET WHAT THEY DESERVE! read more

Ordered 1 item from online pickup from this location and waited over 30 minutes for the item. When I called and told them I was here they were rude on the phone. Do not waste your time at this location. read more

I shop here. I'm going to continue shopping here. It's close to home, and they have everything I need in stock. The hours are convenient and the prices are reasonable. These are the only reasons I give this store three stars. The service is awful. The floor staff, for the most part, has absolutely no idea what is going on in the store. One staff member even tried to start a political conversation with me (and tried to convince me to shop at Family Dollar). Most cashiers are nice and try to move as quickly as possible. It's the manager with whom I have problems. She is pushy, very unhelpful and unfriendly. It's Wal-Mart. I don't expect perfection. read more

I honestly can't stand this store. I ran into this store at a time of desperation to pick up a few items only to find that half of what i needed wasn't stocked. The store is so disorganized and everything is picked over. When they do stock, they seem to put everything out during peak hours. read more

Ugh! I haaaate going to this Walmart but I needed lawn fertilizer. I enter the Garden Central, locate the fertilizer on my own, became only the cashier was there, take it to check out and an employee tells me that the cashier is on break for 15 minutes and offered me a shopping cart! I lost it a little bit because I thought I was safe from the ridiculousness by going to the Garden Center! Had to drive waaaay out of the way to Brownsburg for great customer service again . read more

I despise this location. I recently moved here from Arizona and I've never seen such slow service and it's never fully stocked. I've even tried to call them and they're too lazy to answer. I wait an average of 35 minutes everytime I go there. I will never be back. I will drive farther away just to get better service at a better Walmart. You people should be ashamed of yourselves! read more

I try to avoid Walmart these days due to its somewhat shady business practices as well as the relatively poor quality of many items. However, as a grad student, I do appreciate the low prices and they have a lot of options on Ibotta. So I came to this Walmart with my list of items and I planned to find some cheap long-sleeved shirts for winter exercise. Pros: *Short wait time to check out *Cashier was friendly *Variety/good selection of items Cons: *Fitting room was closed. When I asked an employee to open it, she walked past me, chuckled, and told me she didn't think anyone could open it for me. I went by three times to check. Closed every time. *I was not given my receipt. I take responsibility for not noticing this before I got home, but I believe it's important for the store to provide. *I called the store twice to see about getting my receipt. The phone rang for three minutes each time and no one answered. read more

What can I say about Walmart other than I dislike this store, but unfortunately it is the only place that I can find everything that I need. When you walk into Walmart expect the be treated with disregard and disdain by the associates. Rudeness must be a qualification on the job application. I have ventured to different locations in the Metro area and the Lafayette Road Location is absolutely the worse. The store is overcrowded with customers which makes my shopping experience unpleasant. read more

This is where I go to stock up on supplies ahead of the Indy 500 weekend, and I manage to be in and out within 20 minutes. Helpful staff when looking for things which aren't where I'd expect them to be, and low prices to stock up in bulk for our campsite weekend. Don't think I'd shop here regularly, but for a once-a-year hit & run, I can't complain. read more

I haven't been to the Beast for years I prefer Local When the tax check came late in the day Every store & bank said go to Walmart Actually Money Center & Management bent over backwards, seems (clears throat) my SO is Dyslexic or excited? But he's to hook up the check them out on or at least the money orders wrong so it was a mess and it was clean and I had a good time read more

I love Wal-Mart. If I could live in one I would. Service could always use improvement but hey, it's Wal-Mart. The cheap goods make up for it. Parking here is horrendous. You have to simultaneously avoid pedestrians, carts, potholes, people who like to stand in the middle of the street for no reason, and other cars in the same situation trying to avoid the aforementioned clusterf**k. Each trip here is an adventure. read more

Fuck this Walmart rude asked for what price yells no loud like I ask her nicely never go to this Walmart and yelled out my friends

It's not as bad as a lot of the reviews: It's always stocked up with what I need and the store is fairly clean. I've never asked an employee for help though. Everyone seems to be working every time I go in. I don't agree with the "ghetto" claims. I like it a lot better than the Broad Ripple / Castleton WM I used to live by. read more