Have used them for repairs for years with multiple vehicles. Buy tires there too. Great service…read more Good prices with suggestions on saving money on particular problems. Friendly, knowledgable, competent staff.

Picture fall of 2015. I came here many years ago, looking for service on my 2002 Toyota Tundra. The…read moreneed for a good service shop? Because the nearest Toyota dealer was 45 minutes away now from where I moved. Amy answers the phone with great enthusiasm and is ready to be helpful. That is a good look from the beginning. I scheduled an oil change and tire rotation. The service was done in a timely manner and at a reasonable price. They do further inspections and alert you to other issues, while being honest with the underlying problems. Flash forward to today, and I now have a newer truck, but my wife takes her vehicle there. 10 years later, and the same great service and workmanship is happening. River Crest is a testament to upholding consistent business practices and having a good ethical establishment. Do not fear taking your car here. They will do a great job and shoot you straight on what is needed to be done.

They couldn't find the leak, but I did. Why didn't they check every component of the AC in my truck…read morecompletely amazing

I was given a direct quote on what the price was for a Freon inspection and refill and I was…read morerelieved that they were far cheaper than the four other quotes I got from other shops. Very personable mechanics and good service just in time for the heat and humidity. Highly recommend!!!

Came for an oil change, they performed services I did not request and charged me without consulting…read moreme first.... Luckily I complained and they took the filter part I didn't ask for o In addition they claimed my key was "stuck" in the car, this was untrue (I got the key out repeatedly), and they acted like I somehow did something wrong. They took apart my steering wheel and I had to wait additional time for them to remedy this. They were in absolutely no hurry to remedy the situation. Very displease with customer service.

The guys at A&W did an amazing job servicing our vehicle! We had our trucks tires aligned perfectly…read moreand they were diligent with service and even found a leak in our power steering. The service prices were fair and reasonable with amazing customer service!

Stopped in on a Sunday to have my tire plugged from a threaded screw. Wait time was not as there…read morewas one customer being serviced before me. No appointments needed, first come first serve type of service. It was $20 to plug a hole, and they fixed it right in front of the shop. Friendly and knowledgeable service. I asked them what the plug was made of and explain that it's some type of material that fuses into the tire when the tires are turning/running.

I been to this place before eli did my tire it went smooth I came back a week ago n needed a plug…read morenow we all know u don't have to remove a tire to plug it .They had this lil weird looking guy working he decided to do my tire he proceeded to take the off the lugz they were popping eli came n told him to stop before he broke the studs n bam he broke one I was pissed then I didn't know what to do n neither did he .He went back to get Eli n he looked at it n told me it wasn't on his worker I'm like bs wym I said I need to speak to the owner who just sits in the office n be boujie anyhoo he told them it was on them ...he came back I walked back up n dude broke another stud n took a lug off my back tire smh n then Eli told me I had to buy the studs n lugs n he would put them on n also to pick him up from his house to do it smh trying to be sneaky about it n told me since he wasn't charging me can I look out for him for doing it n I'm like wtf u mean that's basically paying u .I should not have to buy anything not pay to fix it I was so pissed off n hurt I called my husband up there n he like hell nahh let's go n he got it fixed but I will never go back there again ..not only did they screw up my new car they didn't offer to pay nor put them on .n that guy did it at they shop . What made me so.mad was he told me I couldn't drive my car like that n also I felt like they was literally playing in my face cause I'm a women told me it wasn't on dude who broke not 1 but 2 stud n lug nuts n pulled one lug from my back tire I had to call my husband up there for him to say but the parts n I will fix it but away from the shop come pick me up from my house my husband was like hell no type of scheme u running my guy he drove my car home n I drove his to be safe n it is now fixed I liked Nelson's that why I went back but never again ..this was my experience n it was horrible ..No hard feelings

Very friendly, Double tire repair in 30 mins with no appointment all at a great price nothing to…read moreelse to say.

After I left my mom's house, I heard a clicking sound. Windows were down and radio was off, which…read moremade this possible. Past experience has taught me that the sound is from a nail in my tire or a rock stuck in the tread of a tire. I pulled over and found a large sheet metal screw in the driver's side front tire. I added the maintenance package to my tires when I bought them because I knew my 4+ years of no tire issues was bound to end, except I couldn't get through when I called, and they were about a 25 minute drive away via the highway, which wouldn't be the smartest move to attempt. Pulled up local tire shops and Waheed's was the nearest with a 4 1/2 star rating on Yelp. Called them up, explained my situation, and they said come right over. I pulled up, told the gentleman which tire had the screw in it, he guided me toward backing up and forward and turning wheels until he saw it. Then he grabbed his tools and a plug, removed the screw and plugged the hole without me even leaving my car! I heard a little air escape for a few seconds between removing the screw, prepping the hole, and plugging it, but the tire pressure light didn't come on, so he assured me I was good to go. No issues at all since the repair. I'll call my tire store anyway to follow up, but Waheed's showed me why they are highly rated, and I highly recommend them. Inexpensive and very fast repair (less than 10 minutes), great service (I tipped the guy who made the repair), and one very happy customer (me).

I brought in a car that I was about to purchase. The GM PJ Doedens met with me before closing on a…read moreSaturday to perform an initial warranty claim estimate. There were two areas of concern on the car, one needed significant attention later and the other he FIXED for me on the spot in 4 minutes! The best part was that he gave me an honest review of the car's exterior. He pointed out that the car had been repainted ( that fact was not disclosed by CarFax or Carvana ). He took the time to show me overspray, failed clear coat application, imperfections in paint application like dust and dimples, how the paint was applied incompletely and destroyed seals. He also show me how all the door moldings were pulled back and were not reattached professionally and would cause water damage, noise, and improper/uneven closing. He roughly estimated $3-4k worth of re-do work, not for him or his business but for me to consider while finalizing my thoughts on the purchase. Based on what PJ showed and shared with me and the trust he quickly earned with me with his knowledge and honesty, I rejected that car. Long story, short version: you can trust these guys to be honest, helpful and to care about quality. They are not in business just to make a buck but to build relationships that matter. I'll be bringing any cosmetic car issues to this location for sure. Thank you PJ! I appreciate you for your integrity.

Had a dent in the front quarter of my truck they called me up and said to come and get it.it was…read moredone went over there to look at it body line was wrong and had a wave in repaired area ,clips were missing in the wheel well, wrong clips were put in the wheel well,interior of the truck was dirty ,passenger seat was flat back and they used the bed as a garbage can to throw food peelings in. No manager around had to come back the next day. they fixed it and put 6 miles on the truck. And to top it off they switched out my new chrome hitch cover for an old beat up one.

Daughter left her car parked in front of my house, some how there was scratch on door. Made…read moreappointment at my body shop to get scratch repaired $850. When they started working on the car, they found that they could blow the paint off.Macco repaired some wheelchair damage for her before. Not knowing this, I called Ford and asked why they sold me a car that has been damaged before., it was certified by ford. then I found out thatMacco repaired side. The work was so bad. They were able to be blown the paint off. Called and went to Macco to no avail. $850 door scratch turned into a $2000 job. thank you, Macco.

My windows in my car needed to be re-sealed. It took a few days for this process to be done as my…read morecas was special. But while I waited I was provided with the best customer service. I truly appreciated how the owner, management and staff went the extra mile for me. Trista

Didn't open on time on this particular day but was able to take my vehicle in and fix it right away.read more

DO NOT GO THERE! Absolute nightmare experience--they made my car worse!…read more I brought my car here for a single issue: a "TCM Power Input Low" code. They spent hours testing the alternator, battery, fuses, and ground wires before suggesting a replacement for the negative battery cable. I agreed, hoping for a simple fix. What followed was completely unbelievable. Right after they touched that negative wire, the car refused to start at all--the starter motor was dead. I never had a single starting issue before bringing it to them. Instead of taking responsibility, they refused to admit any fault and forced me to pay out of pocket for a new starter just to get my car off their lot. I paid simply to avoid a confrontation. But the nightmare didn't end there. As soon as I drove away, I noticed the HVAC blower fan was broken, stuck running at a single speed that couldn't be adjusted. I drove right back, only to be dismissed and told to "come back later." When I confronted them about taking responsibility, they offered the most ridiculous response: claiming that fixing one bad wire sent "proper current" that somehow destroyed my starter and blower motor! Fixing ONE bad wire ended up creating TWO major new problems right under their care, and honestly, I don't even know what else might be damaged in my car that I haven't discovered yet. Absolutely zero accountability, zero customer service, and zero care for your vehicle. Save yourself the stress and money--STAY AWAY!